I find that this branch is always busy but the staff are always friendly and there is always…read moresomeone available to speak to. They are prompt at sorting out issues. the counter staff are quick at processing transactions.

I have been a member of Natwest for years now, this branch has short opening hours and are not open…read moreon a Saturday dispite the heavy 'SatWest' promotion by NatWest. Therefore, this means there are endless queues and as its a small-ish branch they cannot cope. Also the staff themselves at times can be very short and borderline rude.

The staff here have always been very helpful to me here, even though I dont bank with them (my…read morepartner does), service with a smile. Its quite small inside, so at busy times can be ackward with a pushchair. The comfy seats to wait on are also a bit squished together, even though they are slightly out of the way of the main queues. Some of the managers here so try the hard sell on my partner but alway done with a pleasant attitude and normally take a firm no as an answer. There are 2 cash machines outside which frequently have queues to use due to them being the closest cash machines to this part of the town centre.

The quickest bank queue ever! This place is so quick most of the time, the staff are still friendly…read moreeven though they are so fast they always have time for a smile! Plus its easily located in the middle of Broad St, with two cash machines outside that are open 24/7 and are free for all. Its clean, quick and convienient.

The staff here are very helpful and are alays very polite. There is a atm inside and at the front…read moreof the building but there are often queues so allo for plenty of time. I wouldn't reccomend going during the lunch hour as it does tend to get very busy.

I find that the staff in this branch are always nice and friendly. there is always someone at the…read morefront to ask questions and get help with the cash machines. the counter staff are always polite and will happily change bags of coins and give out coin bags. they are always extra helpful to the elderly and never rush them even if there is a queue and they are busy. Cash machines are normally always working which is a bonus!

This bank always seems quite busy, It is the town centre near where the market is now so is quite…read morehandy. The bank itself isn't the largest but I never seem to queue for long. The staff always seem helpful and the customer service desk is always busy but well staffed. They used to have a car park behind but not anymore. If you are coming in by bus to the town it is quite a trek, I have never had a problem here although with it being quite small can sometimes be a pain getting the push chair round.

Those Queues !!! I waited 35 mins to pay money in and when I…read moregot to the counter I was asked if I was interested in a morgage...I think that counter staff should concentrate on getting the queues down instead of their commision !! EVERY time I go in I have to wait a long time !!

this bank is alright to they have time foe youread more