This is a follow up to my review of the landscape services after the owner responded (but notably makes excuses and offers no true apology): Regarding the owner's response, there was never any offering to go back out to address these issues without charge. I had to argue several times over email with their manager just to get them to offer to send the technician back out, and finally they offered to go out begrudgingly after I said I was not paying for services not yielded. So this is dishonest and frankly, disappointing to come from a local business owner, who has never reached out to me personally and has my email... Re the work not done-- These were obvious, overt landscape issues with overgrowing and infiltrative, blackberry bushes, a front bush that was reaching the roof of my porch, and a whole side of my house that had been ignored, as later admitted to by the manager. But this was only after I had to plead and argue with them to come back out for their 'initial clean up.' The owner states they can not do it all, but again, this was a basic minimum-- nothing grand was done at my house (but heaven forbid they ask for their landscapers to do a good job for $250 on a small cottage property that is otherwise good condition ). I guess that doesn't include invasive vines in your yard, overgrown bushes, overgrown fire hazard weeds and bushes along one whole side of the house... so buyer beware. If you look at their other one poor review (out of just a handful for the on site nursery and for On Tap, the restaurant- different businesses essentially), she pretty much echoes what I am saying. So obviously, this is a pattern for them, and I certainly would not trust to refer them to any of my friends or family members locally. A professional business would reach out to the customer, try to make it right, instead of just further accusing the customer. I think it speaks volumes and reflects poorly on business philosophy and customer service experience when a business owner responds this way instead of asking to reach out to the customer for further resolve, or just to apologize and promise to improve services and poor management. read more

It's a little nice and cute cozy place packed with little fun things and beautiful flowers and plants.

Beautiful garden center that feels like a sanctuary tucked next to the Strawberry Inn and filled with extensive selection of plants, fountains with soothing sounds and decor. Staff is friendly and ready to help you read more

Native Grounds Nursery & Garden Center - Daily ar Natives garden center - Nurseries & Gardening Near Me - Mount Shasta, California

We have frequent in this business for over 15 years. Be by all of our plants and spring plantings from native grounds. Also, we have bought many water fountains and everything we purchased from them has been of the most high-quality. Their customer service is superb and they are always willing to help him. Highly recommend. My next purchase is multiple large, beautiful planters. read more

Native Grounds Nursery & Garden Center - Nurseries & Gardening Near Me - Mount Shasta, California

See all

This place is fantastic! The nursery is well stocked and always has a great variety of plants. The staff is always super friendly and helpful. They also have The Garden Tap which is an awesome little food truck that offers fresh wood fired pizza, delish salads and beer/wine all in a beautiful garden setting. read more

Wow! Just discovered this place by accident while driving up to see the volcano. Great selection of natives, perennials, trees, conifers, edible plants. Several water features throughout. The centerpiece is a outdoor beer garden with pizza oven that is open from 4 to 10pm. Really nice discovery read more

Native Grounds Nursery & Garden Center - The Garden Tap in the center of the nursery - Nurseries & Gardening Near Me - Mount Shasta, California

Kori and Kristen are the best! They always have an excellent garden selection and are super helpful. They did a beautiful job on my wedding flowers. Couldn't have asked for anything more. read more

After we had our fence installed some of our sprinklers needed to be adjusted so that they wouldn't spray water on our new fence. I called Native Grounds expecting there to be a delay with the service given that the busy landscaping season was just kicking off. However, to my surprise and delight, they came right over the same day and adjusted my sprinklers. They also took the time to show me how I can make quick and minor adjustments with all of my sprinkler heads. They were efficient, detailed and treated me with the utmost respect. I would recommend Native Grounds and will call them with any of my landscaping needs in the future. read more

Hello Innovation! Where have you been? Super excited to try out the nursery's new Beer Garden and wood fired pizza kitchen! They have done a fantastic job with the set-up of the food truck-like kitchen, pizza oven/ bar area and pergola, and the seating areas able to accommodate 70 customers. The pizza was delicious and baked in record time in their imported Italian, wood fired oven. The pizza was crisp, nicely browned and covered with lovely toppings. I tried the kale n avocado salad which was yummy, topped with a light vinegarette and sunflower seeds. We did not have a beer, but you can also choose from a variety of canned sodas or self-serve famous Mount Shasta water. Only thing that would make the experience better would be some fresh brewed ice tea! Such a great atmosphere! So much better than an indoor eatery during our warm season! Give it a try! read more

I'm so thankful the staff puts safety first during this time of COVID. I have been here a few times lately to get out of the house. The plants are a fair price and they have a neat selection. I especially like the variety of soil and fertilizer options they have. I'd rather spend my dollar here than give it to Bezos. Well done :) read more

I used this nursery for a yard clean-up, basically weed whacking, in 2021, for a property in Mc Cloud that I was unable to do myself because I was caring for my dying brother in another city. The gentleman doing the Job was able to complete the job in about 6 hours (one person). He sent me photos when he was done and the work was excellent and the cost was a reasonable $258.75. This year I also needed the yard clean-up to be done again. Native Grounds did such an excellent job last year, I hired them to clean up the yard again. This time 2 people were sent and worked for 8 hours and were only able to do half of the yard. The fee was $563.75 !!! No photos were sent. A month later a family member visiting the home asked me if we had the garden work done because there were 4 ft weeds in the backyard and none of the clean-up in the back was done. I did not know until that time that only half the yard was done. I called Native Grounds and a person from there went to the house to see what was done. I was told the 2 people that were sent to do the job did the best they could. I don't know why I was not called at that time to inform me that the job could not be completed in one day or why they were not sent back to finish the job. There was no apology, no offer to finish the job, no nothing. Just take the money and run. I would not recommend their yard service to anyone and I was shocked by their lack of concern for their business or their customers. A grade of F for service. read more

exceptional, kind, considerate, patient, highly professional customer service. Wonderful, beautiful nursery

It probably is over the top to give the two main nurseries in town both 5 stars, but they are both great places, and we "split our landscaping dollar" between both. Native Grounds has a very knowledge and friendly staff. We've purchased trees, shrubs, veggie seedlings, et al, over the years. The only thing that could be better is there prices are a bit higher, particularly on pottery. read more