This is a follow up to my review of the landscape services after the owner responded (but notably…read moremakes excuses and offers no true apology): Regarding the owner's response, there was never any offering to go back out to address these issues without charge. I had to argue several times over email with their manager just to get them to offer to send the technician back out, and finally they offered to go out begrudgingly after I said I was not paying for services not yielded. So this is dishonest and frankly, disappointing to come from a local business owner, who has never reached out to me personally and has my email... Re the work not done-- These were obvious, overt landscape issues with overgrowing and infiltrative, blackberry bushes, a front bush that was reaching the roof of my porch, and a whole side of my house that had been ignored, as later admitted to by the manager. But this was only after I had to plead and argue with them to come back out for their 'initial clean up.' The owner states they can not do it all, but again, this was a basic minimum-- nothing grand was done at my house (but heaven forbid they ask for their landscapers to do a good job for $250 on a small cottage property that is otherwise good condition ). I guess that doesn't include invasive vines in your yard, overgrown bushes, overgrown fire hazard weeds and bushes along one whole side of the house... so buyer beware. If you look at their other one poor review (out of just a handful for the on site nursery and for On Tap, the restaurant- different businesses essentially), she pretty much echoes what I am saying. So obviously, this is a pattern for them, and I certainly would not trust to refer them to any of my friends or family members locally. A professional business would reach out to the customer, try to make it right, instead of just further accusing the customer. I think it speaks volumes and reflects poorly on business philosophy and customer service experience when a business owner responds this way instead of asking to reach out to the customer for further resolve, or just to apologize and promise to improve services and poor management.

It's a little nice and cute cozy place packed with little fun things and beautiful flowers and…read moreplants.

Just received my big box of succulents! Shipment arrived in Oregon just a few days after leaving…read morethe nursery in California. Plants were packaged with impressive care, and they were all in great shape. Well done, Mt Crest!

Found these for a reunion last minute. Did pay for expedited delivery, the only thing negative I…read morehave to say is that all orders should be expedited, how are plants going to survive a long delivery process? Regardless, plants arrived overnight, all healthy & pots full of moist dirt. Perfect for what I wanted them for!

Mother's Day gift ideas sold here. The younger lady that runs the register (brown hair) is just the…read moreperson I needed to talk to. Challenge: It looks like a forget-me-not, but it's not. It has the same tiny blue flowers, but grows like a fern (tall and wispy) and is deer resistant. Also, drought tolerant and comes back year and after even after the winter freeze. YES, this lady immediately knew what I meant (expect level knowledge found here) and took me directly to the section where I was able to pick a very reasonably priced 1/2 gallon container for just $11.95. Mother's Day discount of 20% through May 15th *BIG Smiles*

One of the owners knowingly sold me an apple tree with canker, which I was unfamiliar with. He…read morepassed it off as a scar and discounted the tree. I lost three trees to it as it spread. It was a very sad way to learn about canker. I will never go back to this place. I can recommend Plant Oregon instead...they've always been good.

I ordered flowers from them and wanted to make a few changes. They were very glad to help make that…read morehappen. Very pleased with their service.

Beautiful flowers in a delightful arrangement. High quality flowers were used and they have…read morelasted over a week. They were a delight to receive. I live in Mt Shasta and will certainly use them for my own orders.

Jackpot at Wyntour Gardens. We needed really large outdoor ceramic pots to go at the base of…read moretrellises and to add character to our yard. The selection was really limited (and ordinary) at big box stores and other nurseries we visited. At Wyntour we found the sizes, quality and character pieces we wanted. Additionally, they have a huge selection of plants, trees, statuaries, wind chimes, seeds and gardening tools. Look forward to coming back in the spring. Oh, and the cat's name is Tuxedo. He supervises.

Karen the manager wanted to argue that a 3.5 gallon bucket is the same as a 5 gallon…read more If that's the case why do you sale a 3.5gl and a 5gl. Safest customer service I've ever experienced.

We stopped by to see about a Bonsai plant for our grandson. The lady that helped us was very…read moreoutgoing and helpful. Even though she did not have any Bonsai, she informed us where we could find them. Very outgoing and helpful. This is why I will be back.

I started a front yard project recently and have visited all the nurseries in the Redding area…read more Gold Leaf Nursery by far has the best customer service and helpful staff. This is a smaller nursery compared to others, but they offer a variety of plants and like I said, the customer service is top notch! They didn't have the plant I was looking for in stock but the knowledgeable staff informed me it will be ready for sale at the end of April. The best customer service in the area hands down!

Weird business. The webpage says "by appointment only." Lady who answers the phone says "show up…read moreanytime." Several times I've gone there and had to leave because there was nobody around. The few times I was able to buy some plants from this place they always died within a few months.

From the owner: Landscape consulting and design, Revegetation wetland consulting, native propagation, on site land…read moreevaluations, arboreal consulting

Great service and knowledgeable staff. All towns need a quality Ace store like this one.read more

What drew me into the store were the Mary Lake Thompson cotton dish towels in the window. If you…read moredon't know these lint free towels, you must purchase them. All of the lovely artwork on the towels is done by Mary and her daughter and made in Oroville, California. 5 stars for service! The two women who were working here were extremely helpful in showing me choices for a cheese spreader. I didn't find my perfect match but my husband and I both found lovely gifts for each other to remind us of our trip to Mount Shasta. My husband's was a cool, double walled stainless steel mug with artwork of Mount Shasta by local artist, Cailin Henson. The special addition on this was a red carabiner which does double duty as a "handle" and an attachment. My gift was a pretty 2 cup ceramic teapot in sage green with a stainless steel filter. Both are from a British company- Price and Kensington. If you're looking for gifts for yourself or someone else while shopping in Mount Shasta, be sure to make a stop here. It definitely competes with most kitchen stores with the breadth of merchandise. The salespeople told us that the buyer has recently expanded this department. Great work!