Natwest has to be the best local bank! Friendly, safe and above all not as money grabbing as some…read moreof the others This little branch is small but does the job

Pretty good bank. Try to avoid the busy times as there only ever seems to be twocashiers on at any…read moretime. Other than that they're efficient, fairly friendly and give general good service.

With only two cashier windows, this Lloyds is the tiniest bank I've been in, but it's also the…read morequietest - after countless trips here, I've only had to wait in line twice. When I had an account with Lloyds, this was my go-to bank, instead of the crazy sister branch on Queen Street. The staff here are extremely friendly (even complimenting me on a hat I was wearing), in addition to being efficient and helpful on pretty much every occasion. A cash machine can be found outside, which is normally less busy than the Tesco option a few minutes' walk away (especially on a Friday and Saturday night). The only downside is that it's not open as late as other branches and closed all day on Saturday and Sunday. Please not this branch also boasts a Financial Health Specialist.

I grew up in Penarth so this particular branch of Barclays has always been my favourite. I…read morerecognize lots of faces from my childhood and those beautiful halcyon days where my grandparents used to put money in my bank account every week for me to go shopping with. As it's a small town you can usually drop in and see a personal banker without too much waiting although the desks are right near the entrance so private conversations don't exactly feel private. Lunchtime queues can be a bit mad so best to avoid between the hours of 12 and 2.

This bank has a very prominent location in the centre of this seaside town. It is not a very busy…read morebranch and I've never had more than one person ahead of me in the queue. However, the staff obviously have targets to meet and I am always being asked whether I would like an appointment to have a financial review. (Jargon for what can we sell you to make lots of money out of you.) The staff can be a bit grumpy when I decline their offer. There is free parking on the surrounding streets although it can be a bit hit and miss actually finding a space, especially in the tourist season.

The staff at this branch are very sales driven. This is one of my pet hates. I use the bank for the…read moreconvenience of being able to access my money, not for being the butt of loan salesmen. For some reason (I'm being sarcastic, I've just given the reason,) there is never a queue to be served in this branch. So, if you are prepared to tough it out and keep strong to your resolve of saying no then this is a good branch to use. It is conveniently located in the centre of the main shopping area of Cardiff. The staff are polite although pushy (see comment above) and it is modern, clean and airy. There are even comfy seats where you can sit down for 10 minutes if your feet are aching!

This awesome little Barclays is so convenient for those quick drop ins and withdrawals. The ladies…read morethat work behind the bulletproof glass (or cashiers as they're commonly known) are super quick and polite. Always saying 'thank you for waiting' as you approach the glass, even if you've only just walked in and there's no queue whatsoever. It's pretty cramped so if you need to pay in a large sum of money or do any laundering then this probably isn't your best best as a whisper uttered at one side of the shop can be heard crystal clear from the other. For more personal services, (overdrafts, morgages etc) there is an area for personal bankers, again though, due to the size of the shop, don't expect your private life to remain entirely private.

Barclays has been in Holton Road for a long time, but it has only recently moved into these larger…read morepremises. The staff are helpful and well trained. There is now plenty of room for them to carry out confidential conversations with ther customers. There are also, of course, the usual cashier counters along one wall of the branch. The building itself is over 100 years old and was part of the former Dan Evans department store whch closed down last year. Inside, the accomodation has been refurbished and is well lit and airey. The new location of this branch is better than before and it is now close to the heart of the shopping area.

A friendly and helpful bank with very good service, although sometimes its busy and there can be…read morehuge queues. They give away free pens!!!

This bank can get really busy and you have people queing all over the place. On quiet days the…read moreservice is great but beware of going there mid day on a Friday.Nightmare!

This Lloyds TSB branch near Victoria Park was once my neighbourhood bank until I moved to the Bay…read more The customer service here was always outstanding - maybe it has something to do with the fact that it's a bit smaller and on the outskirts of the city centre (I had a similar experience with the teeny-tiny Lloyds near Mermaid Quay). I'm sorry to say I don't get the same service at the branches closer to town. When I broke up with my partner, I needed a sole bank account, as our finances were no longer intertwined. The kind woman understood the situation and walked me through every step of the process (it as my first sole account since I had moved to the UK). It didn't help that she knew my partner on a first-name basis, as he had a business account with them, but I was grateful she didn't ask any contentious questions about a UK visa or why I was in my mid 20s and getting divorced (you wouldn't believe the things people, especially older women, think they have a right to tell you!). Anyway, the whole experience temporarily restored my faith in financial institutions, until the recession hit, that is..

Do NOT waste your time ringing their phone number. I waited 18 minutes for an Irish male to go "No"…read moreand put the phone down on me and I USED TO WORK HERE! A complete JOKE and don't waste your money. If you have a problem go down there - though expect a queue out of the door and staff on the sick for nervous breakdowns etc. Shambolic! 0/10!

This branch of hsbc is handily situated in the centre of Penarth and is always immaculate inside…read more There are both steps and a ramp for wheelchair acess outside and an automated door system. The ATM situated outside is also conveniently placed for wheelchair users or those with mobility scooters. Inside the branch often has fresh flowers and the staff are very friendly. The branch is quite small and there are only 3 windows, two of which are often closed so you can sometimes wait a while if there is a queue.If you require more privacy for your transactions, private rooms are available.