Disappointed, I asked for a straight cut and a cut at the ends of the hair they did the opposite, now I have a layer of the hair part shorter than another and my hair was all ruined and the price of what they did to me was very expensive a bad experience read more

Naty Beauty Salon & Spa - Hair Salons Near Me - Pasadena, Texas

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My mother and I have been going to Naty's for well over 20 years. We absolutely adore Naty!! She's the best in the business and no one can tell me otherwise. I literally drive 30+ min for a haircut because she's that good. 10/10 read more

Haircut and price were excellent! Great service always with Naty! My mom and si have been going to her for almost 30 years!

Absolutely horrible I went to get a wash cut and style I'm looking at my hair and I don't even know what they cut because my ends still look and see the same way on top of that they charged me 15 dollars more because for the style I wanted it to be curly which I thought was although included read more

We loved how her hair turned out! Really appreciate it how they took such good care of her hair and very attentive read more

Naty Beauty Salon & Spa - Hair Salons Near Me - Pasadena, Texas

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Terrible! If you want to walk out with no hair, then go there!! They are no good with bleach or color.. They don't pay attention when they are doing your hair because they are too busy chatting. read more

Recently came back into town and decided to come back to get a haircut here. Oh my gosh...my hair is completely lopsided! I saw it when I got home and couldn't believe it. One side is super short and uneven. Hell, it's uneven all over! There's some longer pieces sticking out on both sides. I hate it. Conversation topics with my stylist (Hilda) was also very bizarre. I won't be returning. The cost of the service is not worth the result. read more

Naty Beauty Salon & Spa - Uneven haircut - Hair Salons Near Me - Pasadena, Texas

Not the best but not the worst, and yes the appointments are pointless you still have to wait, I only come here for haircuts because the pricing is reasonable. But I dyed my hair here once and it was damn near $430 after she had quoted me $320. I spoke to the owner and she dropped down the price but it was still not what we agreed on. The girl told me it's because I have "a lot of hair" but I had the same amount of hair when she quoted me (right before she got started) so I'm not sure what changed. It did take 4-5 hours I'm not saying the work wasn't worth it but ... that's not what we agreed on read more

Took my daughter for her quinceañera hair and makeup thinking a salon will do a better job than hiring someone independent. Biggest $250 mistake ever. Her make up was already coming off while we were there in the salon still doing hair. The curls in hair lasted about 2 hours, it looked bad. Hair was a mess all night and come to find out the lady didn't even curl all of her hair. She braided half and hid it in-between so she wouldn't have to curl all of it. Last minute I had to pay someone else to redo her makeup since it was her big day. Waste of money going to Naty's. read more

Walked in for a trim and style and was seen an hour after my start time. Unsanitary as they used my crimper I brought in specifically for me (that I own) on other customers. They burned my scalp while blow drying too. read more

don't listen to the white ladies. the place is great, the staff is understanding and they treat you very well. been going here a few years, I've never left with a complaint. they do their best to listen to what you want and help you find both the vision and style it uniquely to you and you alone. read more

So they did my cousins hair for my aunts wedding and they put extensions in her hair the color didn't even match her real hair you can tell that it was fake it just looked horrible. I dont recommend going there. read more

I had went to Naty's to get a balayage done along with a haircut and have regretted going ... this establishment is horrible and I do not recommend. The appointment process is frustrating and disorganized. The receptionist will have your appointment "booked" , yet you'll still have to wait almost an hour to be seen. The stylist who dyed my hair was named Nixon and did a horrible job. I showed the stylist an "inspiration photo" and got a completely different outcome. I should've known not to continue with the appointment when he asked me "where do you want the balayage to begin at" ... I had long virgin hair that was to my waist and now my hair is a little passed my shoulders and dead. I called the office the next day to tell them I didn't like the outcome of my hair because I noticed when I straightened my hair you can see that my hair was not blended and the coloring was everywhere ... I was told " the picture had curled hair that's why it doesn't look the same" ... I was extremely upset and kept calling to get it fixed! The owner was on vacation at the time and they tried telling me I had to pay to get it corrected. I had to go back 3 times for them to "correct" it. The first time was the appointment it self , the second time he dyed my roots light brown and changed the color of the blonde, the third time they dyed my roots dark brown. Naty refused on giving me a refund and said too much products and time were wasted when they had me going back and forth. They're way overpriced and unprofessional. They charged me $475 for a f*cked up job. I'll never be returning to Naty's. read more

Naty Beauty Salon & Spa - Hair Salons Near Me - Pasadena, Texas

Makeup was not great. I told them that I didn't want too much foundation. Well, at the end of the makeup session I looked in the mirror and saw all my hidden fine lines! I didn't want to look older. So, they took it off and applied a lighter foundation and it look ok. She didn't even put mascara. For the price of $75 I would have expected better. So, for makeup I won't do it again. Now, for hair I don't have a problem. Had my highlights there and love the result. Will go back for a retouch. read more

Perla was super fast and did a beautiful hair style my daughter wanted for prom. She showed her a pic of what she wanted and she made it look just like the photo&her make up was also gorgeous Love this place! read more

Paid $40 for a trim just for it to be choppy and having to cut it myself at home to make it even.

The girls in the front desk are great, doing the best they can. But the stylist. That's another story. I had an appt, got there in time but I ended up waiting 30 minutes. I'm not mad at that I understand it can be unpredictable at times. So the lady who I had an appointment with has to leave. (I get it life happens and we don't have control over things, again I'm not upset at this). She already had 2 people waiting for her and all she says is someone else has to do their hair. Waves us off and doesn't even apologize or tries to reschedule us for a different time. Zero professionalism. I would had been fine if she would had even acknowledged us but she waved us off as if we were two flys bugging her. Very unprofessional, I guess Naty is okay with having that type of people representing her and her brand. read more

No point in making appointment. They'll still attend you 1 hour late. Terrible service. Overpriced and mediocre cuts... don't waste your time. read more

They are always striving for the best, I love it! They are very knowledgeable crew and caring!

Mrs. Naty did a amazing job on my hair she is so wonderful.

Sabrina did my hair a few days ago and it came out amazing! Absolutely love it, I have too much hair!!! She was patient and made sure I loved the finale look make an appointment before going! The wait times are always ridiculous for walk ins read more

I am still not too sure about this place, but I loved my hairdresser. I got the ombre done because it is SUMMA TIME and I wanted to lighten up my hair before my vacation. LONG STORY SHORT: I had red & dark brown in my hair prior to dying it ombre, so it took over 6 hours to get my hair done, which was a bit irritating. I did not think it was going to take so long! I was hungry and mentioned it to my hairdresser - she brought me some crackers out which I thought was very sweet of her... Anyways, It did not come out the way I envisioned it, but again, it was because of the color I had before. From what the girls were saying to me, red, black and dark brown are the hardest colors to get rid of when trying to go a light blonde. My hairdresser said to come back in three months, so I will do that, and hopefully it comes out the way I want it then and I will post a photo for you all to view. Naty's has a very good reputation with hair and makeup for special occasions, but in my opinion they do great work for cuts/dye's etc... They have many more photos on their facebook and instagram. read more

Had my appointment at 10 am. It's been an hour and since that time I have been complaining that I have a Gala to attend, but they paid no mind. I was stuck here until they took me because it was too late to cancel. I had ignored the bad reviews but now I know. read more

Apart from not respecting appointment times, they also rip you off. $75 to put on a little foundation and a little eyeshadow with some cheap eyelashes. I would not recommend Naty's to anyone. Will not make the mistake of coming here again. Save your time and money by going elsewhere. read more

This place has become a joke!!! I've been coming here for over 15 years and every time I go it's becoming more and more frustrating with the booking. I had a 1:00 appt and get there at 12:50 they tell me the stylist is finishing an updo so I'm ok waiting a bit 30 min later I asked is she almost ready for me? And they reply yes she's almost done well turns out the girl getting her updo was with her family who was seating next to me I asked so is she almost done? They reply no she just started!!!!!! Gahhhhhh yea I will not be going back - for them! Lol read more

The worst experience of my life was here. I went for a blonde balayage and ended with gray hair which is not what I asked for. I had my appointment at 2:00pm got there at 1:40 and wasn't until 2:30 that they passed me to the back. I HATE this place and if you love your hair NEVER go there. This lady over did the bleach on my hair and now my hair is falling off!!! After being there 7 hours I would imagine going out beautiful not crying! read more

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They have done great job on me and got want I wanted maybe even better.i had show them a picture and the stylist nail it.am not from Texas am from California but honestly I would come over her just to get it style tbh.I high recommend this place . read more

Naty Beauty Salon & Spa - Hair Salons Near Me - Pasadena, Texas

Let me start off by saying how RUDE the employees are, as their designing your hair they walk around conversing about their clients! I would hear different snickers and horrible comments about their clients. I understand, with majority of female workers there will be gossip but goodness don't be so careless about it. To me customer service is everything, you could've done an amazing job (which they did) but if you have horrible customer service there's no chance in HELL I would go back. read more

I got my hair cut here last week. The place is good, clean. Over all I was satisfied with it... When you come ask for Ismael! He's awesome and so sweet! He's def my go to guy from now on.... read more

I went here to do my hair and makeup, had my appointment at 7 in the morning. First they did my hair, they made me wait about 2 hours and then they did my makeup. They don't respect appointment times I was late to my event all because they made me wait and regardless my hair and makeup was trash by the end of the night. I don't recommend coming here it's overpriced and they do a shitty job. Don't waste your time and money. read more

Awesome experience for my first time. Itzel did my hair and beard she took her time and did a great job. Will definitely be coming back.

Love this place! Naty, the owner is a beautiful talented woman! The hair stylist don't last long here, that is the only down part of it all. Other than that, anyone who works here can really do an up do. So if you're looking for someone to do hair for a 15, wedding or prom, this is your place to go. Prices are not bad and the energy is always a great one walking in. I truly admire Naty for all that she continues to do for her community, she is someone to admire. The location is not that great, but it is way better than where it used to be. If you can get an appointment with Naty, I would definitely try, but good luck, she stays busy running her business and going to different fashion shows in the nation to stay up to date. read more

"By appointment only?" Seriously?? Second time this happens, they don't respect the appointment you have and leave you waiting for a loooong time. Second time I walk out on them. Will definitely not go back. read more

Called in advance to make an appointment, arrived at the time for appt. Waited more than an hour, still wasnt seeb by a hair dresser for a haircut. Went to ulta was seen in 10 mins. read more

If I could give this place LESS the one star I would. I called 1month ago for an appointment with Yolanda I spoke to the receptionist an specifically told her I wanted to go MORE BLONDE/OMBRÉ she said okay at 1pm.. I come in at 12:47 NO ONE ACKNOWLEDGED me till 1:18 an the receptionist didn't even know how to handle the front. She needs more help in the front to get people taken care of. FINALLY at 1:48 Yolanda takes me back thinking I'm getting a hair cut. I told her no. It's a hair appt for blonde an she tells me "I can't take you. I have other appointments. This will take 3/4hrs." -- I HAD AN APPT too. I was WAITING 1hr! This was SO UNPROFESSIONAL of her & the salon. Then the receptionist tells me "I can try to see if someone else can take you. But idk since they have appts" I told her. I've waited 1hr so you can tell me you can't see me? I WILL NEVER go to this salon again.. Or tell my friends to go here. Unprofessional. UNORGANIZED. they clearly don't value their customers bcus they're just appt slots an on to the next. Who cares you've waited so long.. Never again.. read more

I walked in on a Wednesday morning and was seen within minutes even though it was still a bit busy. Ismael cut my hair and did a beyond amazing job! I showed him a picture and dare I say, made it look even better on me. Definitely ask for him if you decide to go come here. read more

I have been going to Naty's for the past six years of my life and have always had Ismael cut my hair. I have always liked the way that he has cut my hair until now. I went in last week to get a a trim and for him to only cut my tips and he ended up cutting almost two inches off of my hair! The part that made it even worse was that one side was left longer than the other. I went in this morning and asked for him to fix it. I was pretty clear about what I wanted: for him to fix the length at the front. Instead, he ended up chopping my hair off AND STILL LEAVING IT UNEVEN. This has been by far the worst experience I have ever had with hair cuts. I am not sure I will ever want him to touch my hair again. read more

THIS PLACE IS COMPLETE TRASH!!! TRASH TRASH TRASH! I wish I could rate negative stars. I came in for a light blonde color I show the hair stylist exactly what I want & it comes out copper/gingerish on ONLY my roots! Then when I tell her the bottom half is the same hair I walked in with she argues with me that it's not & accuses me of not having virgin hair. Okay I've had virgin hair for 18 years I think I know it was the same color then she blames it on the lighting. No so I put a flash light... Still my original hair color. One of the other stylists even knew it was the same but refused to speak up. THEN SITS THERE & INSULTS ME IN SPANISH THINKING I DON'T UNDERSTAND. RIDICULOUS. Then gets in my face saying I have to pay. I shouldn't have to pay for horrible service. Threatened to call the cops on me & everything. It was ridiculous. I DO NOT RECOMMEND THIS PLACE AT ALL IT IS HORRIBLE. NATY IS RUDE, FRONT DESK IS RUDE, STYLIST ARE RUDE. OVERALL RIDICULOUS!!!! read more