Absolutely horrible customer service. When an issue occurs there is no communication or expected…read moretime of resolution.The owner is rude and takes no ownership of his companies issues. Iguananet previously was one of the only options in the area it provides "service" to. Not the case any longer. There are several less expensive options with far superior service. Do your homework and don't settle for this abuse.

If satan had an Internet providing service, this would be it. A customer for 7 years, my mother has…read moreconstantly begged me to "reset the router" hoping it was a daily simple fix, but no. Glory behold, iguananet will simply disappoint. Every. Single. Freaking. Day. The Internet is out. Can't call them. They're not 24 hr. Finally do get a hold of them? You'll hear "we've got new management." "We're upgrading our towers." "Someone stole our copper." Theyre really good about juggling between the three. Watch Netflix? NOT ANYMORE. That show you're laughing at? It'll cut off at your favorite part. Hope you have data on your phones because you don't wanna rely on your wifi to sell on Craigslist and scroll through Facebook. So look other directions! This internet service provider SUCKS.

this review is not about the company, however, I want to remark the excellent work that Mariana has…read moredone. I want to highlight that even though the company is not great employees make the difference. I've arrived in a bad mood, she was very gentle and explained and help with everything she could. I wanna give Mariana five stars for helping

Trying to fond B out why My service and 4 other neighbors…read moreinternet service has been off and all day. Made 20 minute calls to ai voice and could not get them to connect me to tech support - can I bill you for my wasted time? No support. No info. Nothing. Drove to Montgomery Lake Conroe office yelp lists as B open but as of 1:30 sat it is closed with no hours or sign on their door JAVE NEVER HAD WORSE, unresponsive service. Guess my alternative is to contact FCC. MAYBE THEY COULD HELP YOU IMPROVE YOUR SERVICE.

Ezee fiber works with a company called Blackrock Utilities. They were ripping up the parkway in…read morefront of my house. I know I have no say in that so I kept my mouth shut. I didn't like the work they were doing up and down my block, so I began looking at reviews as they started to do their work in front of my property. Of course, while reading bad reviews about their installation, they hit my gas line. Nicor had to come out to repair it. Nicor was quick and professional. They had my gas back up in a couple hours from the original outage. Now, Nicor is going to have to run a new line to my house. We'll see. If they come back and fix my lawn, I'll update this review to reflect it. I originally gave them one star and was harsher in my review, but so far they have been following up on the lawn repairs at my house and the surrounding properties. *Update - Ezee Fiber has reached out already, which is promising. **Update 2 - They showed up yesterday to check on my lawn repairs. Some looked good to ok, but a couple were looking bad. BUT, to their credit, they put down some fresh soil, seed and cover in the spots that needed more help. I did not expect that kind of follow-up, so I was pleasantly surprised.

I've had an excellent experience with my Ezee Fiber provider from day one. The installation was…read moresmooth, the technicians were professional, and the service has been consistently reliable. Recently, I upgraded to their top 8 Gig speed tier and added a Wi-Fi extender and the difference has been incredible. My connection is now rock solid throughout the entire house. No dead zones, no buffering, no random drops just fast, consistent speeds even with multiple devices streaming, gaming, and working at the same time. If you're running a smart home or working remotely, this level of performance makes a real difference. What really stands out is the value. For the speed and reliability they offer, the pricing is extremely competitive compared to other providers in the area. You're getting premium fiber performance without the inflated cost. If you're considering upgrading or switching providers, I highly recommend them especially the 8 Gig tier with the extender. It's been worth every

They really don't deserve a one star, they are awful, the internet service is terrible, its way…read moreover priced for even the slowest of their service, if you call to complain or ask for help, their customer service is horrendous and could care less. I have been a customer for 20 plus years, they don't care, they have zero respect and all and all they 100% suck as a company!!

Had Consolidated for years since we are in Katy and that's the only service available. Internet…read morehas been garbage for years and has been out half the morning due to the weather. Half the tech support people I talk to tell me the problem is on their side of the system and the other half tell me I don't have internet due to wiring problems in my house. Landline phone still works, so there's that. Tried calling their service number to see if I could find out what's going on. Stupid message "Sorry, an error occurred" followed by the connection dropping is all you get. Crap service and crap technical support. Supposed to be getting fiber tomorrow assuming the weather holds and I can't wait to drop this trash.

Great company and fast internet! After 10 years of living in the area and trying everything from…read moreother wireless company's, satellite & cellular hotspots I've finally found reliable high speed Internet! The owner personally walked me through the whole process of installation and service. Come installation day, they communicated and were on time. I had a last minute change that they were able to accommodate and went above and beyond to ensure everything was connected and up and running. So happy to finally have fast Internet and be able to support a local business. *** Them being able to provide you high speed Internet is absolutely dependent on line of sight to one of their main towers. I happen to be in a lower area so, to verify they came and did a line of sight drone survey (which was awesome!!). All in all after 10 years I finally have fast Internet from an honest no bull no hidden fee local company!

Installation was a breeze, on time, quick, professional and courteous. As a cord cutter, all of our…read morehome entertainment is through streaming....finally a service that can keep up. We are able to stream multiple devices without the dreaded buffering, seemless. We have even hooked up a fire stick to a projector in the yard and had a flawless outdoor movie. (We did decide to wait for a bit cooler weather to try that again) We are also WOW players, as any online gamer will tell you, lag is deadly, we haven't had a single issue since switching to LAW Wireless, upload speeds are so awesome it took a couple of days to adjust to the instant movement we were seeing in our toons. We still have one major test for it but that will have to wait for my family to come visit as everyone seems to be doing something different but all require internet, I will update after that happens. I love that customer satisfaction is a priority with this company, they took the time to walk us through solving a problem that we had created ourselves. Thank you Lindsay, you are awesome.

Suddenlink Communications was extremely difficult with technical support! The automated system was…read morea terror, excessively long wait times, no resolution, etc. Heck, it took 5months for Suddenlink Communications to bury the cable flapping in the wind with each gentle evening breeze. Throughout the usual elevator music playing as I waited 10+ minutes, the call was interrupted by the standard automated urging to visit a website for help instead. (NO. I NEED HUMAN HELP HOMIE.) This process happened four times over a 2-day span. I fully anticipated the entire process, you know the call-for-tech-support-but-you-end-up-holding-forever-while-repeatedly-being-told-to-just-unplug-it joke? Well, slow clap for Suddenlink Communications because they are masters. My internet service with the company is slow but having 10+ phones, 3+ tablets, 2 laptops, 2 gaming systems and watching 2 internet tv's doesn't make it slower. It keeps right on chugging slow. Slow like pauses during online gameplay, pauses during shows, dreaded spinning circle during internet seaches. For the past week, all electronics are kicked off the internet randomly throughout the day and night. We can't watch an hour episode or play a full game of Madden without being kicked off. Calling is a option besides those wack turn-it-off solutions are wack but calling is such a loooooooooooong process. Livechat has the audacity to require your account number! I'd leave but I came to Suddenlink Communications because I had same issues with another company. Going on 30min+ and no end in sight. I wanted to officially have a response to report but...... geez.... holding past 30min usually ends with the call sounding a fax and hanging up on ME UPDATE!!! At 48min, I was able to schedule a tech for the following week.

Once again, they don't listen. Worst cable and internet service ever! They overcharge a month after…read moreservice begins, regardless of what they quote you. You stay on hold for 20 minutes, at least, if you're trying to resolve an issue and they don't explain what this cable/internet issue was, because they don't want you to request a discount fir no service. I'm still waiting for Comcast to finish putting their lines in this area, so I can finally separate from Optimum forever!

My wife and I switched to Tachus 2 years ago and couldn't be happier. We had cable through our…read morelocal affiliate and there were always issues with service interruptions and slow speeds. We were also traveling a lot so paying for cable we weren't even home to watch. When Tachus announced they were putting fiber optic in our area we signed up, the price was so good and they said it would not go up. The installers ran the service lines out by the street so they didn't mess up our back yard like Xfinity did. Overall the service has been great, Tachus has generators for all their main branch units so they never go down after storms. Recently we did have an issue with a poor signal that kept cutting out. I called tech support and they tried trouble shooting over the phone but couldn't resolve the issue. The tech guy on the phone said he would contact the local support techs and send one to our house. I'm thinking, "oh sure, this will take a week or more". I was so surprised that we had a tech service guy call us and say he would be at our home within the hour! His name was Alphonso and he was just great. He figured out we needed a newer modem so replaced it as well as the patch cord from the modem to the wall connection as it had gone bad. He even showed my wife how to change some settings on here laptop to get it running faster! All this and no extra charges or anything. Good reliable service at a good price, we are staying with Tachus!

My internet went down at 5:30pm while I was working and I have tried reaching someone from Tachus…read morefor 30min+ through their website and by their customer support phone number and no one responds! I've been on hold and transferred and now they said someone should call me back but they couldn't tell me when. I can't continue working until it's back and no one responds. Bad customer service.

I am a cord cutter and ditched my cable 25 years ago, and my Dish Network and DirecTV Satellite…read moreDish services about 5 years ago. I have been using Comcast Xfinity Internet since 2005 but grew tired of the messages that popped up on my browser window and being double charged for going over the data cap they imposed. I was not able to get any fiber at my location so decided to try StarLink by SpaceX. My StarLink came with a standard ground stand rather than any kind of mount. I looked at the available mounts StarLink offered and was not sure what to order or where to mount it. I called two highly rated places that specialize in StarLink and Satellite Dish Installation in hopes of being able to mount this thing professionally. I wanted it to look good and needed someone who might have more mounting options. Bert Berthelot who is the owner of Cable Busters! called me back in short order. the other place I called twice and never got a return call, so that made things simple. Bert set up a time that worked well for both of us and he came out and mounted my StarLink professionally, ran the wire through my wall to my Modem / Wireless Router and set the whole thing up for me. I could not be happier with the install. Later I cancelled my Comcast Xfinity Internet Provider and lived happily ever after.

The owner came out with a young lady and they disconnected and removed my satellite dish within…read moreminutes. They were cordial and exactly on time. Price was excellent and they hauled the dish away. Highly recommend.

Alex Jaber sent out an employee to install a TV in my house and he did a terrible job. He used the…read morewrong size mount and there are wires sticking out everywhere. When I called Alex to tell him about this, he offered no solution. He then offered to come fix the TV but then never showed. Save your money and use a more reputable firm.

From the owner: With access to thousands of titles at home or on the go, DIRECTV offers you more of what you want -…read moreeverywhere, every day. Order the #1 satellite TV service in the country - and get the best channels for the best price. Find a DIRECTV Dealer and order DIRECTV today!

We got a better deal with Verizon. We tried to cancel our internet and they asked about ten times…read moreto keep optimum by offering different deals. I asked to cancel and end the call and they wouldn't cancel. Manager Jose only cancelled when I tried to sell him something.

They refused to give me a receipt for returned equipment and now are taking me to collections for…read morethat equipment. Avoid this business at all costs. They will not work with you to resolve issues. Their customer service is horrendous.