Very professional and good customer service. She helped me with my personal tax and answer my all…read morequestions and provide some tips for future tax planning. Highly recommend.

Disorganized insurance office with staff and client files…read more On Sept 21 2018, I scheduled an appointment in the office for a meet and greet at 3pm to do things. To meet the individuals now handling my personal and commercial policies and to setup on their file, my authorization to make actions including changes and cancellations for the account. I brought in the authorized persons on the account expressing their consent in person for me to handle all matters and from there I started transfering all personal and commercial policies and updating files as needed. Our account was handled very promptly by Alex McFadden. He was a young new sort who promptly only wanted to serve client needs. In the duration of 2018, I had no problem cancelling policies by email for two vehicles. I ran changes to the house insurance policy, I even removed OPCFs as needed. In 2019, I learned Alex had left the location and so I was back to faceless and impersonal interactions with people I dont know. I was not even provided a new person specifically to handle my mstfer-no one even reached out to visit me in person, as I did when I started handling my insurance at this office. On Aug 26, I did as I would with Alex, emailing to the office (unfortunately emailing everyone because most of the office was already on holiday for the long weekend and it appears those staffed were just the skeleton staffing). When I tried cancelling personal and commercial policies, as I would. I received a confirmation from Rebecca Warren expressing that she would cancel the said policies on the renewal date. The subsequent day she started calling and emailing the original folks on the policy-when I already had consent to handle all policies on Sept 21 2018. Further her colleagues would not allow me to cancel the policies. I understand how frustrating it can be for an office to receive cancellations, but there are just more professional ways to handle policy cancellations, such as reading documentation made by their colleagues and not introducing obstacles for account changes and cancellations. Again, I state this office is disorganized in client files and really it has become yet again a faceless interaction and experience -something I tried to avoid by meeting Alex McFadden and Todd's wife and dog. I do hope things improve at this office, a proper apology in person is suited for this oversight.

I have been dealing with Todd O'Donnell for over five (5) years now, he is an expert in his field…read moreand the a true professional. Always going the extra my mile to ensure my family and I have everything we need. I would recommend Todd to anyone looking for the services he provides. Regards, Todd C.

Communication is key and when it comes to insurance and as much as we all think we can live with as…read morelittle as possible, it really helps to put the correct amount of coverage in place at all times. Eric's team at Desjardins communicate with me about my policy and schedule times to review it as well as keep me updated on any changes that may benefit me. It's the personal touch that will keep me as a client and you should call them too.

Fantastic service and rates. They always answer the phone and are there when you need them which is…read morerare these days. Love the service were very happy Long time customers.

I have never defaulted on a payment in over 55 years of doing business. However we all make…read moremistakes and this Credit card payment was missed. Entirely my fault. Brain Medeiros [collections] was most professional and very understanding of my situation. This matter was resolved within 24 hours. Brian is a credit to KINGSTON DATA.

I've recently run into some financial difficulties and Dawn was very understanding, polite and just…read morereally nice through this whole situation for me.

I had been filing my own taxes online for years until a friend told me about Nancy. At that point…read moreI had missed a year of filing, had multiple T4's as I had been working a full and part time job, medical receipts, child care receipts.. you name it, I had them! Nancy knew exactly what she was doing and had both years e-filed in no time!! She is friendly and personable and REALLY knows her stuff!! I've just been for the third year in a row and am already looking forward to seeing her next year! Thank you Nancy!!!

Me and my family have using sigma tax from 5 years. Excellent services for rental properties and…read morepersonal taxes. Thanks nancy

For the first year, the service was good because they wanted your business. After that, for…read morerenewal, everything is good. But if any incident happened, they did not return calls or messages. Very disappointed dealing with them.

After decades of buying insurance I finally found a broker that actually helped me. I say this…read morecause all the brokers I've worked with are either people that are never around or can't explain a lick of what they are selling. Maggie at BIG was definitely the opposite. She was able to help me with all my questions and even gave me some pointers. She provided me with several solutions for my home auto and commercial. She took the time to walk me through everything. Definitely service that I've never had in the past. Anyways if you are looking for insurance give Maggie at big a call.

Bad experience! Paying auto insurance for 5 years without claim but every year premium increase…read morebecause of others claim that means there is no benifit of safe driving.. The biggest disappointment is agents are not whiling to retain clients and happy to cancel the policy without any discussion Good luck for your business

I have had to deal with a few insurance issues over that last few months and each time the service…read morehas been very quick, efficient and effective. I almost always receive an email back within the hour to any question I have. And any request I have for a quote or for additional information is detailed and clear. Very easy to work with! T. Geyer, Hamilton

We couldn't be happier in finding Noaman & Haroon to do our personal income taxes. Although our tax…read morefiling was fairly basic, they took the time to welcome us and give us sound advice. We would have no problems in recommending their services and definitely plan on using them again next year.