I went in today to return an online order. The customer service was not ideal as the cashier was…read morenot inviting. I went on the store and they asked what we needed and I mentioned a return. They asked if I had an account and I said I think so cause I made one when I ordered online. They were really trying to rush me when I was trying to just so my online receipt but they kept saying you must have an account which I did. And just being really harsh with everything. We eventually found it via email but overall I just felt so uncomfortable during the whole interaction. I think the two staff there was asking other customer around the store what they needed but it did not come across nicely. I do not think they meant it that way but they were more bugging customer as any one who walked in they were like "what you want" like not letting the customer time to walk around and explore the store. Again really hard to explain but this was my first and last time in a vitamin shoppee.

honest, friendly and knowledgeable employees. great specials and deals and they always have what…read morei'm looking for, your one stop shop in raleigh!

A simple brick and mortar, mom-and-pop business that has not been absorbed by a chain or…read moredisappeared due to "e-commerce." Simple store with limited selection. Quality vitamins, herbs and a few food items. Inventory items look clean and fresh. Very knowledgeable customer service. Not cheap, but fair prices for this quality level; some of these items are hard to find locally.

From the owner: We are a family owned and operated health food store. We have many items not found elsewhere and…read moreif we do not have what you need we will do our best to find it. Debra has been trained and is able to give advice on many health related issues. We carry herbs, vitamins, teas, protein powders, work out supplements and much more! Please call or come in and we will be so happy to help in any way!!

Save yourself lots of money and don't go here. My original reason for going there was never…read moreaddressed. Dr. Elana Hart did nothing but charge me an absurd amount of money and have me purchase there supplements that when doing research the same ones could be obtained on Amazon for a fraction of the cost. Lesson learned. Sadly at an expense I could have done without.

Dr Heart didn't help me at all. I went there wanting to deal with my type 2 and to get off of…read moremedication prescribed by my medical doctor, Dr heart actually told me to continue with my Metformin. I went there to get to the root cause of Type 2 and other avenues I could take and she never addressed any of those options. Berry the nutritionist was absolutely no help as well. My second visit with her I found her to be extremely rude. During my last visit with her I had asked if we were done and then I left. After going through my very expensive bloodwork with Dr Heart all she offered was many of their CTW supplements. I fially stopped going after two visits because the root causes were never discussed and/or offered. I spent 1000's of dollar's there for absolutely nothing In return. I would highly recommend looking elsewhere. my personal opinion only.

They let small companies grow. Encourage staff to follow their dreams and even allow dogs to come…read morefor a visit. Stop and smell the flower.

The store manager was so nice and answered all my questions as a new customer. I highly recommend…read more The product tastes amazing.

I went into the GNC on Creedmore Rd. and I had two bottles of Nitro Cm. I didn't have my receipt…read moreand I thought they could look things up by my phone number. I explained to the cashier that I bought the items and they were originally a different color when purchased previously. Bit this purchase the color was different. she proceeded to pour both bottles on the counter as I was talking. And when she told me I was beyond the 30day return. she then asked if I wanted her to sweep the pills back in the bottle because she never touched them with her hands. maa'm that's cross contamination and no I would not want them back in the bottle after being on the counter. I left out there with my product destroyed!!!! I proceeded to call customer service for GNC and they told me nothing they could do. I wasn't looking for a refund just exchange and I can't even take the product back with me because it was CONTAMINATED. Just HORRIBLE !!

The people who work there are friendly and helpful. Great…read moreresources and excellent knowledgable customer service

Both times I have visited this location I have found the staff to be very helpful. I have this…read morespecific electrolyte drink that I like that you can only find at a few places in store in the area. When I went recently, they had those drinks - LMNT - on extreme discount, which was great. Looking back, I wish I had cleaned them out. I would recommend this spot if you're looking to quickly grab a quick, cool healthy drink.

Buying on the website to be picked up at the local store is to be avoided…read more More than once I ordered online and waited days for an email to say "pick up is ready." It doesn't arrive. When I call, the order was filled and I was never alerted by email. Further when I went into the store the manager was unkempt with left over food in several places in his beard. As the order had been filled and on their shelf for three days, anyone offering even average customer service, would have PICKED UP THE PHONE and let me know it was ready. Their 'canned' response was about my 'checking the spam folder' for the final email. On a scale of 1 to 10 for backoffice systems between website and store, a 5. On a scale of in store customer service and professionalism, a generous 3.5 for this store in Fuquay. Clean up your act Vitamin Shoppe.

I'm a newcomer to this company and their products. So far I have called their customer service…read moretwice to get more detailed information on a product that I had purchased. I was able to speak with a real person, who was polite, patient, and knowledgeable. I will definitely purchase more product from Wilson.