I encountered Dr. Vallabhaneni during my recent hospitalization at St. Francis Hospital, part of…read morethe Franciscan Health System. Dr. Vallabhaneni, who often goes by the abbreviated "Dr. V," was part of my inpatient team of doctors treating a variety of concerns and served as my internal medicine doctor during the majority of my stay until it changed in the last 3-4 days - I believe she was headed on vacation and, as such, my last few days were actually under a different physician. Dr. V is part of the practice of Indiana Internal Medicine Consultants, a Greenwood-based practice that seems to primarily work through Franciscan. I have not dealt with them in terms of outpatient and my entire experience with Dr. V was during my inpatient stay. You could tell that Dr. V has the respect of the staff of the unit where I was treated, which was 4 South in the Cardiac Center. Staff members were quick to compliment both her knowledge and bedside manner. They correctly predicted that I would appreciate her as I am big on customer service and communication, both areas in which Dr. V would prove to excel. Dr. V visited my unit daily - most often in the mid-to-late morning hours. She was serious, yet always smiled and I was constantly impressed with her willingness to take the time to explain concerns, test results, diagnostic concerns, and any new or unresolved issues. She didn't just tell you things, but she ensured that you actually understood what she was telling you and what it meant for you and your care. She was, by far, the most communicative of the physicians who worked on my case and she had a way of communicating that made me feel like she was listening to me and that I was in good hands with her. I also appreciated that she had a very even-keeled demeanor. She would talk about serious issues, but she didn't do so in a way that panicked you. You took her seriously, but she made you feel safe in her care. I was also impressed that she was aware of my financial concerns. While I'm insured, as a person with a disability I have in the past experienced severe financial distress because of my health and she understood this and made sure to always let me know that the team was making sure that anything ordered was actually approved by insurance. I didn't have to ask her about these concerns - she understood they were there and addressed them upfront. Again, she worked very naturally to keep me calm and engaged in my recovery from a serious illness. I was disappointed when Dr. V left my case as it felt like the quality of my internal medicine care did drop and I didn't get the quality level of communication from the replacement physician. Dr. V is simply an absolute gem - she's incredibly knowledgeable and knows how to communicate that knowledge in a way that is simple, user-friendly, and accessible. She's compassionate, personable, and very interactive. She takes the time needed to listen, understand concerns, and explain her own concerns. While I don't live near Greenwood, she's definitely a doctor I would return to again and I really appreciated her compassionate, knowledgeable care as I dealt with serious health issues. She provided quality care in a way that made me feel safer and less anxious about the entire ordeal.

DR Capen is a wonderful Doctor who truly cares about his patients.I have went to him for years and…read morethe staff is wonderful and considerate always smiling.

Dr. Capen is very thorough and works for patient centered care, his staff, however, operate in the…read moreopposite extreme. Four office visits and I am yet to experience less than a 2 hour wait time - and that is with calling ahead for delay updates (without those expect upwards of 4 hours delay, not kidding). I understand it is challenging for staff when Dr. Capen commonly goes overtime with patients but less severe attitudes from check-in personnel and more accommodations for patients who are physically unable to withstand extreme wait times should be explored. During my relatives last appointment, after calling ahead and still being told of additional wait time, he was told he would be seeing the NP ( who was overheard complaining about his transfer to her schedule) not Dr. Capen. I had to call the office and threaten reviews to have him placed back on Capen's schedule. Call backs are equally challenging often exceeding 24 hours. My relative nurse and I have both been leaving messages for biopsy /oncology contact information. 3 weeks later, still no return call. It typically takes at least 24 hours for a return call but baffled at delay surpassing weeks. A biopsy had been scheduled then we were told last minute it could not be done. Weeks later I heard from a new surgical center that they could get the sample using a different method. My relative was frustrated and tired and stated he did not want a biopsy and went on hospice. He would now like more information on the latest biopsy approach. I anticipated this would be challenging for Capen's office staff but several weeks is plenty of time to simply return a call to either me or his nurse regarding his options. Dr. Capen is a great doctor but patient centered care must be viewed as a team effort among his staff or it all falls apart leaving frustrating and time sensitive gaps in care.

I was deeply disappointed with my experience at Logan Institute. In looking for help to treat my…read moreLong Covid, I believed LI combined the best of western and alternative therapies. However, that is not what I found. At my diagnostic conference I learned they use Dr. Peter McCollough's protocol to treat Long Covid. His protocol, using Ivermectin, has been discredited for years, yet he still promotes it. Baylor's Health System where he was employed has disassociated itself from him. Texas A&M College of Medicine removed him from their faculty. And the American Board of Internal Medicine has revoked his certifications. Because LI is using this discredited protocol, I felt I could not trust their other very numerous supplement recommendations. In addition, LI does not believe in taking any Covid Vaccines, believes the vaccines are causing my problems, and advised against the boosters, despite my explaining that I've never had an adverse reaction to any of the boosters, only tremendous problems from my two actual cases of Covid illness. While I believe vaccine injury is real for some people, that is not my case. I am doing everything possible to prevent another Covid illness, but they advised me not to wear a mask or get another vaccine. We clearly were in 2 different camps. Had I known this from the beginning, I would have saved myself a great deal of money and 4-5 months of waiting to get help. While some of their lifestyle suggestions were helpful, and I don't doubt they have helped others with different health issues, I am looking elsewhere for Long Covid treatment.

Wow! What a fantastic place! Dr. Logan is one of a kind, both an M.D. and having a degree in…read more chinese medicine. His knowledge and bedside manner is fantastic! He truly addresses all levels - body, mind and spirit. Such a wide range of treatment modalities in his office: herbs, supplements, acupuncture, physical therapy, massage therapy. His office does not take insurance, you need to do your own billing. HIs services addressed medical problems that my other doctors didn't know about, or how to address. Takes awhile to get on the books for an appointment, because he is so busy, because he is so good! He doesn't need a review on here, he gets all his clients by word of mouth. But had to share what a wonderful experience it is being under his care.

The doctor came back to me on this and gratefully helped me with my condition…read more So hopefully I get some relief.

This is the IU Health - Glendale Town Center practice, a practice devoted to primary care and also…read morepediatrics. There's also a lab available in this office. For those familiar with Glendale Town Center, this is located on the second floor of the offices section of the complex on the side directly off of East 62nd Street. There's a small lobby/storefront area directly next to Mattress Firm that has an elevator that will take you to the second floor. There's also a set of stairs available for those who prefer. I needed to establish care with a new primary care physician as my previous one relocated to Shelbyville and is just a bit too far away for me. I'd previously looked at appointments here, however, they were a couple months out and I skipped it. However, because I attend an IU Health clinic elsewhere they were able to get me in within a couple weeks. They do have automatic doors for those who need them. That's a plus. I also noted very quickly that this was one of the better looking and cleaner IU Health clinics I've experienced. I arrived a good 15-20 minutes before my scheduled check-in time and checked in at the front desk. Because I'm an established IU Health patient, I didn't really need to do much else. I waited in the waiting room until I was called. I was taken back in a timely manner. They asked me how I usually got weighed (I don't usually as most clinics are not set up for wheelchair users) and I did note they didn't have any of the modern tech that would do that without a scale. I was taken into an exam room - very small room that would definitely not be considered ADA compliant. It was so small I had to move quite a bit in order for the employees to get around me. I did like that they had an exam bed that was lower to the ground and adjustable. However, this was definitely not an appropriate room for a wheelchair user. My doctor was Dr. Boyce. We had a nice conversation about my needs for the day. She only works part-time in the clinic and we also discussed that. It was a fine appointment - not outstanding, however, there was really nothing wrong with it. I was somewhat hesitant to establish with IU as they are not the top tier of my insurance, however, Dr. Boyce seems nice and this is very close to my home. So, it should work. My hope is that in the future I can utilize a more appropriate exam room. However, overall, this was a solid experience with friendly staff and a warm, comfortable atmosphere.

I need a DR Blunker nurse to call me tomorrow ? Suzanna Miller 10/22/1947! At 317-34-7924 I Have a…read moreproblem that needs to be addressed.ASAP Thank you've

Dr. Turner helped my Husband at St. Francis this weekend, we are so grateful for the care that we…read morereceived. My Husband has been getting the best care from Indiana Heart Physicians for approximately 20 years. Please keep up the excellent work that you all do. Thank you again Dr. Turner.

I can't say enough positive things about Dr. Carrancejie! I take my 1 year old to see her! She is…read morejust wonderful. She is professional and kind and goes out of her way to help your child. She was able to pinpoint the exact virus that was causing my little one to be so sick. I highly recommend her for your littles. Having a direct healthcare doctor for your children is the best decision ever! You won't regret it.

Hello, I would like to share one of my dearest friends experience at this horrific place. Lavanna…read moreand her 5 month old baby boy Lennon, came to this office for some blood work. While being here Lavanna had to watch her baby get a needle stabbed into his arm. Nurse Jessica was the one to perform the blood draw and I'm confident to say she doesn't know how to draw blood. The nurse just moved the needle around in Lennons arm causing him to scream bloody murder. Yes i'm aware babies cry but, this baby wasn't crying when she inserted the needle. He only started to scream and cry when she was jamming the needle in his arm trying to find a vein. If all of this isn't enough, after the fact Jessica decide to say to Lavanna, and I quote "I just love poking babies". This is not okay in any way and really irritates me that this baby boy had to go through this. I think Nurse Jessica should be ashamed of herself and the whole office needs to look at it's employees a little further.

She is amazing! Listens, very compassionate. On point with her diagnosis. Happy to have her as my…read moredoctor!

I have been a patient of Dr. Mashindi for several years. I have had experience with a number of…read moredoctors over the years, some definitely better than others. I have found Dr. Mashindi to be one of the very best primary care physicians that I have worked with, and I feel very fortunate to be one of her patients. Dr. Mashindi has demonstrated to me that she always has my health and best interests at heart. She is always a pleasure to meet with, kind, sensitive to my needs, and always on her game. Dr. Mashindi also runs a very efficient office that avoids lengthy times sitting in the waiting room. My health record is long and complicated, and I feel incredibly blessed to have Dr. Mashindi as my primary care physician. Thank you.

Dr. Arno is great. I came to her when I was having headaches, and I felt like she (and her nurse…read moreMarie) did a great job making me feel welcomed and listened to. Some docs spend 2 minutes with you, and you don't feel like they have addressed your concerns. However, I feel that Dr. Arno was really patient and asked me a lot of questions. I am very happy with the care that I receive here, and would recommend Dr. Arno to anyone looking for a new primary care physician.