Had to get a plumbing part for a job and was skeptical at first. Gentleman who helped took his time…read moreand explained everything. Slightly concerned about the no return policy on open parts at the checkout. Got home, installed it with no issues and worked as intended. Its fantastic a small business still has more expertise than the big box store who probably had the part, but didnt have the expertise to sell it (Rona) when I went there first.

I've always had amazing service and help in this store. There is a gentleman who works at the back,…read more (who is always at the store when I'm there), he has helped me so many times. So appreciative!