My tech was great, but when I asked that the invoice be broken down to parts and labor, they said…read morethat they don't do that?!! WHAT! They know what the part costs and know the labor costs. Why can't they separate them out? They refused to do that even though I have a water damage claim for my home owners insurance. They charged $813.00 for replacing an outdoor faucet! REALLY????

I purchased a furnace and air conditioner from Neighborhood Plumbing and Heating. I had nothing…read morebut problems with my furnace from the start. My furnace kept stopping and would not kick in. After numerous visits from Neighborhood Plumbing and Heating it still continued to cause a problem with shutting off and not starting. I talked with a friend who recommended a HVAC professional who came out and told me my flame sensor was causing the issue. It continually builds up carbon and needs to be cleaned every year. If I would have known this to be the case I would never have purchased this type of furnace. Every year someone needs to make a visit to clean my flame sensor. The cost from Neighborhood would be a typical service call of $100 !! This should have been mentioned at the time of the sale and not discovered after having purchased the unit. I would not recommend Neighborhood Plumbing and Heating they are not qualified professionals in their field. I recommend Mechanical Systems Inc. Very Knowledgeable and have expertise in this line of work.