We were referred to Nelson's upholstery with the warning to not pay them before services were rendered yet to use them because of the quality of their work. We needed to have two chair cushions re-stuffed. When I went to pick up the cushions after three weeks, they had not even started them...said they forgot. They said come back tomorrow! They quoted 60.00 per cushion (2) for a total of 120. When we picked them up they charged 125 per cushion... no notice, no call... just pay me more for a job they were three weeks late on. I recommend staying away from them as they are not trustworthy as they don't keep their word regarding pricing. read more

Mr Nelson and his staff did a fabulous job on my sofa,be patient and trusting, these are good people with a good work ethic,he works with his daughters, who are his office managers.Great prices,quality workmanship.My couch is absolutely gorgeous.Thanks Mr Nelson and staff read more

Do not use this company! We made the mistake of paying in full for two 18" x18" throw pillows. They were ridiculously expensive to begin with, ($200!) but we thought we would get good quality work and quick turn around time. I was told it would take a week to get the fabric in and then they would knock the pillows out in no time at all after that. After many calls they said they were finally ready after 3 months! When I picked them up they were smaller than they were supposed to be and there was no cording around the edges, which I had ordered. He said he would take out the seam and add the cording and that would make the pillows a little bigger. I really didn't have a choice since there was no more fabric available to make new ones and I didn't want to wait three more months. Mr. Nelson said he would have them ready the next day. After I left I called and asked if he would make me a smaller pillow with the leftover fabric which said he could do, and also have it ready the next day. ( I also asked for a quote for the smaller pillow ahead of time and he was supposed to call me with one but never did) No surprise they weren't ready the next day! Another month went by and I finally called to cancel the order to get my money back and again he said they would be done the next day. We did pick them up the next day but I was charged for the smaller pillow which I feel was a very poor business move. He knew I was upset and he knew he failed to uphold his end of the deal many times over. A good faith gesture would've been to give me the smaller pillow for free and I would've felt much better about him as a business man. The quality of work was good but I would never use this company again. He's taking on too much work, not organized and in way over his head. Don't waste your money! read more

DO NOT BRING ANYTHING VALUABLE HERE. The customer service and quality is terrible. I brought in two of my grandmothers chairs to be reupholstered a year ago and it took months to complete. When I finally got the chairs back the quality was terrible. The nail heads were chipping and not the same solid brass I brought in or requested. Additionally, the wood was splintered and nail ends were sticking out all over the chairs! I have emailed and called Mr. Nelson countless times for some kind of reimbursement so that I can bring them to be fixed elsewhere. He thought the repair quote I sent him was too expensive so he promised me he would find a good quote and get back to me. It has been a full year and he continues to ignore my emails and the chairs are still not fixed. Do not bring anything here that is of sentimental value if you don't want it to be ruined!! read more