I came home from vacation and noticed a water stain on my 2nd floor bedroom ceiling. That morning I immediately filed a work order via email to Nemanich and was informed the following day they would have a roofing company come out and access the damages. Since it was the winter and with my steep roof I was patient enough to wait until the weather got better to have it addressed. On March 25th I called their office and spoke to Alexa who informed me this work order I submitted 5 weeks ago has not been taken care of and NO ROOFING COMPANY has been contacted. Furthermore she informed me that Nemanich does NOT follow up on work orders that are submitted and do not reach out to their subcontractors for status. This is disheartening because this issue with my roof continues to happens and has now caused more damage to my ceiling. In addition, to have a trail of follows up and emailed them on April 7th, and April 8th and have not received a phone call or response to my email. Their core values as they state of their website is nothing but a marketing scheme to entice when in reality they delay work orders for months and months on end and us a homeowners have to stay on top of them to get anything done to our homes. We pay almost $2000 per year for rudeness when we call all the while our homes are falling apart and causing more damage. Since this has gone on now for almost 10 weeks with no answers on when this will be resolved I have no choice but to file a complaint against this company. read more

Nemanich Consulting and Management - Damage to ceiling that has been left unresolved for over 10 weeks - Property Management Near Me - Joliet, Illinois

Ive Been trying to get Nemanich to repair my balcony for 3 months. It was damaged in a tornado on July 15th. Calling every month, then every 2 weeks and then every day. Still not Repaired. Safety hazard as it has NO RAILINGS! Worst company read more

Beside the fact that things are not taken care of that are supposed to be taken care of eg: landscapers trimming bushes and leaving branches everywhere not disposing of it, large missing patch of grass that's never been fixed after letting them know... what really got me is a simple phone call I made. A woman answered and asked how she could help, I asked one question which she answered quickly which was great but did it in such a way as to wanting to hang up. I had another question, again she answered quickly and was trying to get off the phone. I told her I had one last question to which she let out a long winded sigh and mumbled something under her breath. She answered it quickly again. I let her know she sounded extremely busy and thanked her for her time. It's no wonder so many people despise HOA's. Way to break the mold NCM! read more

A bunch of lies for over a year. Very unprofessional. Won't take my calls or return them. I'm honestly thinking of hiring a lawyer. read more

Nemanich Consulting and Management - Property Management Near Me - Joliet, Illinois

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This company does horrible service!!!! Not only have I called several times to get a statement in the mail for my HOA yearly fees but they don't fallow their own protocols. Run if you can!! read more

Annual means once a year, right? Not for Nemanich...t's every 3-5 months. If they don't get the the info, you face fines of $100+. They also raise your monthly dues, but can't guarantee that you'll get the service that the raise was for. Same goes for taking away a service... your dues can't be guaranteed to go down. If you are looking for a place and it's managed by Nemanich Management and Consulting...RUN AWAY read more

Easy people to deal with. They prob have the shittiest job in the world. But they do a decent job. We were pleased with their services!

After continuous calls and emails, I am still left without clarity on multiple matters. The letters sent to residences are so poorly constructed that they are designed to make you fail. I called to get clarity on when payments are due, I am given multiple answers and am told I am fabricating due dates but I was reciting the due dates straight from their letter. The most unimpressive part is when I asked when I will be receiving my invoice, I was informed they would arrive the week of the 1st. Within the same phone call, I was told my payment was due on the 1st, and I should not worry about a late fee since there is a "30 day grace period". I have always mailed in my payments and they are pushing for me to make online payments but I am weary after reading reviews of this company shutting off auto payments, not informing residents and then charging them late fees. I have been previously advised there would not be a late fee when my payment was sent and received within the appropriate time frame. But since their staff was on vacation, they didn't open my mail for TWO WEEKS AND THEY STILL CHARGED ME A LATE FEE! I am completely disappointed by the antics Nemanich Consulting and Management continues to display. P.S. The 2022 Proposed Budge is a joke and should revised. read more

I've had the pleasure of knowing and dealing with Nemanich staff for many years. I could easily say that they are very professional and courteous. Tanya, Nicole and Denise are very friendly. They go beyond the call of duty to help you out and make sure that everything is taken care of in a timely manner. I would definitely recommend Nemanich consulting management company. read more

If I could give ZERO stars, I would. Rude, unresponsive, and absolutely useless. They hired an asphalt company to do driveways at Brookstone Springs in Manhattan. Mine was unbelievably horrible...six weeks later, none of my phone calls have been returned. I remind them every time I call that this is unacceptable...all they say is "We'll let the contractor know." Hoping we can change management companies before our units completely deteriorate. read more

Nemanich Consulting and Management - Nemanich hired a contractor to do driveways--now they won't return my calls! (Brookstone Springs, Manhattan, IL) - Property Management Near Me - Joliet, Illinois

The worst company to deal with. The worst people to deal with. I can't believe they told me I'm a miserable person. My jaw dropped. Then stick up for the people that we pay to take care of our property. If I ever sell this place I would never ever have this company take care of my HOA ever again. I will avoid buying the property. It's funny how the only people that like them are are the ones that do business with them on here and gave them good reviews and get money from them. The ones that actually pay for this crappy company to do work get treated like garbage. When I was on the phone they stuck up for the snow plowers and was rude to me and put me down. There bullies, Unprofessional and mean to you if you actually pay them. Don't buy under them stay away. I wish I never bought my Townhouse. read more

I worked with NCM 2x recently, they provided professional and responsive service. I appreciated their responses reflecting our association bylaws. In addition, they were empathetic with my concerns & answered everything to my satisfaction. Honest, Responsive, and Empathetic read more

I've heard many bad stories over the years about this HOA but in my experience I've always had pretty good luck with them. I just recently bought another house that's managed by them and I had to be in contact with them about getting things all set up and I spoke with a girl named Alyssa, she was extremely helpful and made sure to follow though and get things taken care of for me. read more

Nemanich Consulting failed to properly maintain the 'building' sewer system, resulting in the 'building' sewage backing up into my condo. Sewage backed up, flooding into my condo, coming in thru the tub and toilet. Causing unlivable conditions. Nemanich had a plumber repair the building plumbing, however, Nemanich refused to repair or refund me for the damage that Nemanich caused. Very, very poor service. read more

This is a photo of the two automobiles parked on Vanderbilt July 3rd 2019. They are the two homeowners that prevented our driveway from being seal coated. read more

Nemanich Consulting and Management - Two cars parked July 3rd when sealcoating was to happen. On Vanderbilt Drive our driveway was not seal coated because of these two people. - Property Management Near Me - Joliet, Illinois

Really horrible customer service. My email request was not responded to after 6 days so I called. No apologies just "I don't know why no one responded..." read more

Will never live here again,I'm moving because tenants put their garage in hallways, property manager doesn't deal with issues in a timely manner, dryer always broke and the tenants in 210 2b always walking and beating the floor you'll never get any sleep they do that all freaking night so if ur looking for peace and quiet DON'T MOVE IN 210 Madison read more

All other management companies are closed today, but not Nemanich Kudos to the Nemanich team for braving the polar vortex and the historically low temperatures in Chicagoland and being in the office today. The dedication of the staff to assist homeowners with any issues that may arise today is impressive. But it is exactly these kind of conditions when homeowners want to know their management company is at the ready and has their backs. The commitment of NCM is second to none in the property management business. read more

If I could give no stars I would. The WORST customer service ever. They take forever to get back to you. Trying to get new windows installed. Contractor has tried to contact them numerous times, no response. The representatives answering the phone could not be more rude. This is not the 1st time I have requested a project to get approved. Tried to install a hot tub. Scratched the project as it took forever to hear back from them. You can reach me at 224-629-1449 to discuss, but I am sure I will not hear from you. read more

I needed a drain tile repaired. It was clogged with not only mud, but shingle debris and nails from when they redid our roofs. I put the request in and was told a contractor would get in touch with me. 2+ weeks later , no call. Yard is dug up and crushed pipe was exposed. So I did it my self. I sent an email with a copy of my receipt for materials, still no response. They forwarded the email to the so called president of Meadowdale. He came and talked to my wife in a very arrogant tone and was just rude. Cant believe I stayed here for 10 yrs paying this piss poor company. They don't pay my property tax, so I'm doing things myself. Screw the "policy". Unless you start paying my property bill. Nemanich are crooks, read more

Nemanich Consulting and Management - Property Management Near Me - Joliet, Illinois

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Why do I have to give it any stars?!?! If I could give negative stars i would. This company should not be in business. They blow off and ignore residents and then they get a fiesty one like me, and they try to cover the issues. The landscaper at Burnside is a joke. Doesn't do what he is contracted to do. Despite the many many. Complaints, the board pays him, ignores our complaints, pays themselves, and we get the bill. I have all email and photo contact with them until I busted the landscaper not mowing, but weed wacking my lawn after they revenge wacked it the week before. So I called, was told I was rude a.d unprofessional, but I'm not sure how that works out given the rudeness, neglect, and poor service they provide. I'm currently trying to petition the landscaper and management company out of here. And for that I got a letter from their attorney trying to put a gag on my mouth. Also telling me I would be billed.for the letter. Lmao. I pay enough for crap service I received. Apparently asking about quality control at a board meeting is rude and threatening to the board. What a joke this company is. Given all the negative reviews, seems fishy they are still in business. read more

Absolute garbage company. I'm moving for the sole reason of not having to deal w this unprofessional company and this snarky office people. In addition to paying outrageous HOA and absolutely nothing to show for it but landscapers that suck. read more

I would give no stars if I could. This is the worst consulting company and HOA I've ever dealt with. They'll see this and respond that they are just the consulting company but there is no where for anyone to complain about Silver Leaf Town Home Association directly. You pay your monthly fees for things not to get done nor completed outside of your home, to the point where you're asking yourself what am I paying for but you're still paying something. I say that because, what am I paying on time for if contractors come out and do half ass jobs on what they've gotten fully paid to do??? You write concerns to figure out what's going on AND no one answers you, EVER!!!!!! But let a payment slip and they charging you $350 in legal fees for a letter. Then send a bs year-end recap of what they supposedly did with all of the HOA fees all year. Straight lies. read more

Alyssa was very helpful and provided me with the information that I needed to verify with our insurance the annual sprinkler inspection and get our discount. read more

I have worked with Nemanich several years with our condo association. I feel they have been quite a good company. They have helped our association regain solid footing from where we were when we started with them. Tanya continuously keeps us in contact with our needed projects and needs. They have had a good group of referrals to do our projects. I have never had any communication problems with anyone in the office. They usually have been quite friendly. I am very happy they are our management partners. read more

Our association is very eager to make a change. We are a five-unit (yes, only five) association that is run by one person. Our association manager is a nice elderly man, some days willing to help out, other days just plain paranoid and wastes our time by telling stories (remember that one about when the mayor lived next door?) and poorly communicating about when things will get done (answers have varied between "a week" and "never.") We never had a proper "board" and when I moved in I was too young to care. Did I mention we never had ONE meeting in FOUR years? Enough is enough, right? Another one of our neighbors took charge and began contacting management companies in the area. We all agreed that we wouldn't mind paying slightly more each month if it meant better handling of our finances. After our neighbor's research, it sounded as if the deal with Nemanich was almost sealed. She just had a few questions that they needed to answer. Okay, you should get the picture by now: we wanted new management so badly that our standards were pretty low. Myself and this neighbor saw the poor reviews for Nemanich but forged ahead anyway. But then after having several questions and e-mails unanswered over the course of two months by Nemanich, we are looking elsewhere. Initially they provided us a packet of information with financial statements and testimonials from happy clients. Those testimonials were incredibly outdated, one as far back as 2008. Have they had no happy clients since then? That's a huge red flag! I can't speak for their actual services, but the lack of customer service says enough. I am assuming we weren't worth their effort because we are a small community and were only seeking a financial takeover instead of paying more to utilize all of their services. I was really hoping to be able to post a positive review on Nemanich after seeing so many bad reviews. Too late I guess. read more

This has to be one of the rudest, most unhelpful management companies or businesses in existence. Can't believe anyone hires them or continues to use them. I would give 0 stars, but to leave my review I must give them 1 undeserving star. I just purchased a condo in Mokena, IL and rented to my son who just graduated college and can't get the mortgage needed for purchase himself for a few months. I called them upon closing on the purchase and asked where to send a copy of the lease per condo assoc rules. Faxed it in as requested and asked about paying assoc fees. They said they would send welcome kit with info. Gave them my address and contact information. Never got any correspondence to my home address which I gave them or even anything to the condo unit, except yesterday received a collection letter to the unit address with late fees and a statement showing double the amount due than what should be owed for the 45 days I owned the unit. I called their office and spoke to someone who said I needed to send a response or payment per the instructions in the collection letter. They were very rude and would not answer any questions. I responded with an emailed and faxed letter per their collection notice and asked them to please clarify what was owed and if the previous owner had a balance they were charging to our account. They responded with an email the next day saying we owed additional money besides what they said was owed in the collection letter, but no explanation for the additional monies they now say are due. I have emailed 6 times and called Nemanich 3 times and I still do not have these simple answers to my questions. All they want to do is play games and apparently get a kick out of wasting my time and getting me angry. With every communication they will not answer a couple of simple questions; How much do we owe in fees? Where do we send it? and Was there a balance due prior to my purchase? They have still not answered these questions and I have asked for the contact information of the Board members at the condo association so I can make them aware of this horrible experience as a new owner at the condo complex. I guess I may need to call my attorney and have him screw with them. I will certainly try to contact the Board of the Burnside Station condo association to tell them about my experience. Don't ever use these people if you have any choice. read more

Ok it's been a year since the last post but not much has changed quality wise with this Mgmt company they are still unorganized, unprofessional and communication with them is still crappy as ever. More homeowners have sold and moved since the last review somewhere around 8-10 have sold for the minimum and ran like the wind putting a lot of dust between them and this land of OZ where nothing is really real and the wizard is always on vacation. They people that was parking and invading our space are not part of the Elite homeowner association (OH JOY!) yeah right whatever! Anyway the only thing changes that have taken place is the association has went up on our HOA fees and still no organization or positive changes. The homeowners that have not sold or been able to sell because of the area have started renting out their townhomes so you know what it's like when you have a bunch of renters right? (Things get rather interesting) HMMMMM We are still trying to get out of here as well but sales for LeCarrow Glen subdivision is very poor and a realtor neighbor of mines expressed that homes all around the perimeter of here are selling like wild fire but I see tumbleweeds rolling down these here streets. LOL shout out to my peeps and neighbors over here, keep your heads up cause this struggle is real.......We shall overcome and sell one day soon by 2018 we outta here even if we gotta rent it out. REAL TALK read more

Nemanich is one of the most unprofessional and rude property management firms, period. I assume that they are they lost cost provider, and my association is unfortunately getting what we pay for. I'm just disgusted. Zero stars. read more

Totally rude people there! Lawn care and snow removal is non existant. They lie to peoples faces and in court disputes. Very dishonest company. Then keep raising HOA fees. Would never buy a townhouse with their mgmt company ever again. Also they hold HOA checks and then try charging late fees. BS company. Most our neighbors are also fed up with them. read more

Property Management Nemanich I have only dealt with them on two occasions both times they lied.I really dislike businesses who deceive people,I can't wait till their contract is up. read more

Just a horribly ran company. Had my HOA dues on auto pay for the past two years that I've lived in Mokena. Without any prior notices, they send me a letter of final notice saying that I have delinquent dues and if I don't pay they will take "Legal Action". Sent them an email the day of the letter asking why my autopay stopped, and how to pursue to pay them. Its been 4 days and all I have received was an automatic response saying they received my email. Tried calling their office 5 times today and the number they provided does not go through. Also, when originally setting up my autopay I had to call their office and ask how to set it up. Very rude towards me, they were acting like I was a complete moron for not knowing. The lady on the phone was extremely ignorant. If your property is ran by these people, I would take your best approach to avoid having to talk to them on the phone. read more

I would like to give them ZERO stars. This is the worst company I have EVER had to deal with. The employees have been plucked from the worst areas of Chicago to work the phones and office. They can't speak anything other than ebonics. They do not know any form of business edicate. They are rude and very un-helpful. My townhome has been sent "to the lawyer" three times due to the incompetence of the employees and the horrible website for payment. This place should be put out of business and the building destroyed! read more

What an awful company. If you ever need anything, email it and keep it all in writing. Dont take their word on anything. Kevin and Carol ... are you going to respond back to my numerous requests? What a sad and pathetic joke of a company they are. Absolutely zero semblance of whst customer service is. 100% read more

I find Nemanich consulting to be very professional... Been working with them for years. They return my calls promptly. Property management is a difficult juggling act. I believe they are well staffed and handle matters in a timely fashion. Most people feel their issues is of a catastrophic nature and want something done yesterday. I believe this company does all they can to accommodate. read more

This company manages our home owners association. It is a complete joke. We pay $195 a year to look at dead trees and nothing ever changes. In addition if you are a day late with a payment they hire out the crooked Kovitz Shifrin Nesbit to collect an HOA fee that is $195 and hike it to over $1000 in legal fees. What a joke? No wonder there is a class action lawsuit against them. If your HOA uses them beware. Costumer service doesn't exist. They're rude and talk to down people. I would highly urge HOAs and anyone looking for a Management Company to do their homework and chose a company that actually cares about the people in your buildings, subdivisions, etc. read more

This place is unbelievable. It is an absolute miracle that they are still in business. When I first bought my townhouse, I went to the office to make a payment. When you walk in, there is a tiny peephole to talk to the receptionist. You would think you're visiting the United Nations! Then, a gigantic dog appears at the window! It scares the daylights out of you! Completely unprofessional. And I love dogs! But's it's so unnecessary. I absolutely hate calling there. They are the RUDEST people you will ever speak to. If I call with a question, they'll respond with 1 or 2 word answers. They make you feel like your phone call is the biggest inconvenience of their day. When I say, "Thank you", they hang up. Will not say, "Goodbye" or "You're welcome". Nothing. I have complained to the owner, Denise Nemanich but her response was, "Well, our staff may be rude but they get things done". SERIOUSLY??? She could care less. Our Board is a disgrace, and I know it's completely because of lack of management. I hate that I have to pay these idiots every month for talking to me like I'm a dog. What a joke of a company. Like I said, with their "people skills", I can't figure out how they are still in business. Please stay very far away! read more

We had missing shingles which caused a stream of water to flow into our laundry room. The roof was repaired quickly but the damaged ceiling and insulation have not been taken care of...this was June 2016. It's now Feb 2017. We also have a new leak in the master closet. They have no problem sending out letters and updates to tell you what you need to do but this group does not take care of the owner's need. I am very disappointed especially since we pay $135 a month in dues. The sidewalks to our doors weren't shoveled this winter, salt was thrown down in big patches in the middle of the drive and the landscaping leaves much to be desired. read more

There are a lot of good management companies out there. This is not one of them. Save yourself a lot of grief and avoid interacting with this group. If you do have to deal with them, God help you. read more

So... this is the 2nd issue I have had with our roof and Nemanich doesn't seem to put any pep in their step on repairs. Our roof is covered under "their responsibility", however, it took them 6 months to locate a leak in the roof that was causing water damage to the interior drywall. Oh and even though it took them this long, they still weren't willing to cover the cost to repair the drywall since it was on the inside. The 2nd issue was reported 3 weeks ago and I still have not gotten someone to fix the problem. We now have water damage in an additional area because of a roof/siding issue. I had my own contractor come out and take a look at it and confirmed that the water was coming from the siding/roof. Since they didn't send someone out to fix it, the water damage has grown over the last 3 weeks of our rainy winter. I am so furious. I Have filled out the form online twice and spoke to someone over the phone twice. We are currently in the process of trying to put our house on the market.... how am I supposed to do that when they can't fix their issues so I can't repair the drywall? In addition, whoever they contract out to do snow removal is terrible. We finally had to buy our own shovel because we got stuck in our driveways since they sometimes come 24 hours after the snow has stopped!!! We leave for work early in the morning and it isn't fair when the driveways are supposed to be plowed and they aren't. Oh and by the way... assessment fees were raised from $140 (2011) to $170.... you would think, since I am paying more, this would be resolved. read more