Avoid passport photo services at this store. I visited…read morespecifically to get a passport photo for an expedited renewal, assuming a store advertising this service would have the proper tools and trained staff. Unfortunately, that wasn't the case. A week after submitting my application, I received a letter stating the photo did not meet requirements--specifically, the face size wasn't within the required 1 to 1 3/8 inches (attached). I returned to the store to request a retake or a refund. They assured me they could take a compliant photo, but after 20 minutes and six failed attempts, they still couldn't get it right. They seemed unsure how far the camera should be from my face, and their equipment didn't allow them to digitally zoom or resize the image. The face size was either too small or too large every time. Eventually, they offered a refund. I ended up going to CVS, where I could take the photo on my phone, and their system resized it correctly. They even provided a certificate verifying the photo met passport standards. Unfortunately, the expedited fee I paid for the passport processing was wasted, and I had to pay again to mail a new photo. It's shocking that a store offering a "professional" passport photo service can't deliver a basic, compliant image.

I've left a positive review for this place and Matt Swettel before but I'm doing it again as the…read morecustomer service, guidance and patience are OUTSTANDING. Seriously. I live in Richland, Washington but my 'go to' camera store and person is in Avon, Ohio because of their knowledge, quality and fair pricing along with incredible service. I've purchased a couple of lens' from Matt and other photography accessories. Last year I rented some lenses from them and it was a very easey-peasey process. Also they are honest and give you the facts. It's a true pleasure to work with Matt and the rest of the Pixel Connection team! Highly recommend!

At a friend's suggestion, as someone who is new to Cricut, I decided to stop by Crafter's Wholesale…read moreSuperstore. I was immediately impressed with their selection of vinyls and blanks including shirts, mugs, masks etc. The prices were fantastic as well! The owners were lovely and took time to answer all of my questions, showing me the difference between the different types of Heat Transfer Vinyl that they offer. As some of the other reviews said, the owner did not wear a mask. The reviews stating that she was unfriendly/unkind, and in my opinion were completely untrue. She was very helpful and kind during our visit. One other thing to note, I did struggle to understand the pricing of their products (the vinyl prices were visible but the blank pricing was not posted). They were eager to assist when I asked questions. My visit to Crafter's Warehouse Superstore was a good experience and I will definitely return soon.

Go to for vinyl! New to crafting and the owner Nicole has been willing to answer questions when I…read moresee her. She will print what you can't (for a few of course) but some things are easier to have someone else do based on your own skill set. This is a small business and she handles it as such. She is really good at what she does and her prices beat chain stores every day! Even with her additional products like shirts and stuff her mark up is low and by the time you pay for shipping from a wholesaler yourself depending on what you BEP is you're better served by keeping the money in the community! It's probably good I'm An east sider otherwise I'd probably be in there every day!

Communication was not great. Did not receive a confirmation of my order and also did not receive a…read morereply back when I contacted them through the website. I only wanted to ensure my order was accurate.

ron has done our family pictures for years. he does a great job. my daughter got married last july…read moreand he did a wonderful job. the pictures he and his crew took downtown cleveland turned out awesome. he did our wedding as well 27 years ago. can't go wrong.

This is a great place. They do online ordering, with prices competitive with the big box places,…read morethey do free delivery on $50 orders, and it's there in a few days. I don't know if they have a storefront or not (I've only ordered online), but their customer service is PHENOMENAL. They could teach a master's class on service. I've never been disappointed, even when I have a faulty toner cartridge or I ordered the wrong part, they always find a way to make it right. Family run alternative to national chains. They send thank you notes and candy on some orders. They really are the best service team that I've dealt with.

Loved shopping here! Excellent selection of unique cards, stationery, journals and cute gift items…read more Fun wrapping paper sheets too! Found an adorable pen that I purchased. Stopped here because I needed new thank you notes. Found the perfect ones for me. The staff person was fun! Very upbeat attitude which I appreciated! She was professional too. Will be shopping here again! Fun store which I really enjoyed the experience here!

My wife, Sara, and I worked with Kris on our paper needs. Our wedding planner initially recommended…read morePaper Trails to us, and we are so grateful that our paths crossed. Kris worked with our design vision and made everything a reality. As wedding planning goes, we threw a lot at her quickly, and she handled it without issue. Kris stayed organized without sacrificing design or print quality. We would highly recommend Paper Trails for all of your paper needs!

Love Comic Heaven!…read more Have gotten comics there for years, soon after Jim opened in the 90's. I love what new ownership has done, I no longer live in the area but will be planning a visit the next time I'm in town!

I called Comic Heaven before making the drive and asked how much a box of cards would cost. I was…read moretold $100 per box over the phone. After driving about 20 minutes to the store, the owner suddenly changed the price to $120 per box. When I mentioned that I had been quoted $100, I was told, "That's not my problem. The guy on the phone is new. It happens every day." If pricing mistakes like that really happen every day, it's hard to understand how the business continues to operate that way. Customers shouldn't be expected to waste time and gas because employees aren't given accurate pricing information. The experience was made worse by the rude attitude. During my phone call, the employee even told me what the store had paid for the boxes, and once I arrived, the owner gave a different explanation about the pricing. The whole interaction felt dishonest and unprofessional. On top of that, many of the cards and packs were already priced higher than other local stores and online retailers. Based on my experience, I won't be returning and can't recommend Comic Heaven to other collectors. Zero stars !

Have used Van's on more occasions than I can count. Printing old photos, make photo books, bought…read moreaccessories etc. HIGHLY recommend!!

I will NEVER do business with VAN'S PHOTO in Mentor, Ohio, and I hope you never will either. Here's…read morewhy: I called Van's Photo (8900 Mentor Avenue) in Mentor, Ohio, to ask how much it would cost to scan to a CD 106 vintage, priceless, and IRREPLACEABLE photo negatives from the 1930's, 40's and 50's. (MY PARENTS' LIVES) I spoke to Heather, who told me it would cost $.95 per negative. She offered (I did not ask her ) to write down that price and place it, along with my name, on a bulletin board for everyone to see because they were in the midst of moving to this location. She didn't want any of the other employees to charge me a different amount. I brought in the negatives and Shawn, the store manager, took the order. He said it would take 2-3 days to complete. It took 2 full weeks, during which time I was given a HUGE "run around." After many, many phone calls, I was told that the negatives were at a lab, or with the owner, Skip Wilmot. They were NEVER at the store. I thought they were lost, and I was VERY upset. Finally, I received a call from Skip, who told me they were ready. I asked for the amount due. He said, "I don't have that information in front of me." The next day I called Shawn and asked for the price. He told me that the order was "not here." At this point I called (and texted) Skip because I was so angry. I never heard back from him. Finally, I got a call that the order was "in house." I then asked Shawn how much I owed. He said, "We don't discuss prices over the phone." I traveled 38 miles one way to pick up the order (I chose Van's on the recommendation from a friend, and because the price was so affordable). Shawn said the total was $310.00 (OMG!!), but the owner (Skip) reduced it by $100.00 because of the "inconvenience." The total should have been $107.50 (including tax) @ $.95 apiece. I was furious. I asked for the negatives back, and Shawn REFUSED to give them to me without payment in full. Heather was also at the store, and she flat out told me that she "didn't remember" the quote (NOT estimate) she had given me. Shawn offered an additional $20.00 off and to print 4x6 hard copies for free. He told me that $.95 was an "old price," and since I brought in the order, there was a new owner. I felt pressured to pay in order to get my negatives back, (at this point I didn't care about the CD), so I charged $228.98 on my credit card. They didn't have the decency to let me know that, before the work was done, the price had been changed AFTER I was given a quote, and AFTER I brought in my negatives??? Shawn was unable to generate an order receipt when I brought in the negatives because of the move and because the computer system was "not up and running" yet. That should have been my first clue

I wish I could give 10 stars. I've worked with Hunter and he is just wonderful. He remembers me…read moreevery time I come in and knows our situation and what would work best for my husband. He is so knowledgeable and incredibly helpful. If you need medical supplies, this is the place to go!

Good product and customer service went to buy a rollator andfound the perfect one. Sales person…read morevery helpful knows his merchandise.