Never a long wait. Friendly and efficient office staff. Professional staff is also friendly but…read morevery knowledgeable and throrough. They are always in a good mood. Dr. Lambert always explains my results in a way that I can understand them and listens to my input. Overall, a positive experience.

Earlier this month, I had an appointment scheduled to see Dr. Zainab H. Alalawi, this was per a…read morereferral from my primary care physician. The appointment was scheduled 2-3 months earlier. I completed as requested several online forms prior to the appointment date. One day prior to my appointment, I received a call from Dr. Alalawi's office, reconfirming my appointment for the next day. I was also asked additional questions during this call. When the office determined that my neurological problems, was the result of an automobile accident, that may result in litigation, I was told that Dr. Alalawi did not take any appointments that have or may have litigation. Although, I feel that a doctor has the right to decide what patients they choose to treat, I do feel, with the amount of time it takes to see a medical specialist, 2-3 months on the average, this information should be provided and asked very early in the process of waiting. But to be told I don't fit within their business model, the day before the appointment, is just poor business practice. Be Forewarned.

If they only cured cancer and nothing else, it'd be the University of Cancers Hospital. If Candace…read moreSwanepoel owned the place, it'd be the University Of Candace Hospital. And if the only thing they could fix is a can that won't open, they'd be the University of Canopeners Hospital. But they're not. This Hospital looks really fancy and has had a massive revamp since the first time I was here, or feels like it anyway... and the part that you probably are most familiar with unless you have been in here a lot is the spectacular bridge for pedestrians right over the roadway. The inside is less spectacular. Bad hygiene for a hospital. Insane wait times. Some pretty unfriendly people. But they do see everyone and take care of everyone - as best they can - and I appreciate that. Our wait was close to 2 hours but it could have been worse, I suppose.

If it allowed -200 stars that's what the rating would be. I came to KU back in October 2025 with A…read moreLARGE 31MM MASS INSIDE MY IVC. The radiology department all this time have been cloning my diagnostic reports and never looking at the actual scan. Even leaving fragments of sentences that were copied and pasted saying "redemonstrates from 2023" not even looking at 2025 scan that shows it at 31mm. Sunday May 31st I coughed up blood with both lungs collapsed at the base due to tumor size and also blood in my urine due to the tumor restricting the blood flow to my kidneys and a partially paralyzed colon. The radiologist said there was no tumor it was gone and the ER doctor just took his word and sent me home. Today June 2nd I have a telehealth visit with vascular and she viewed the scans and found the mass. She's refusing to correct the mistake made by ER and radiology and admit me as I should have been Sunday and the only reasoning is "it was a telehealth visit not in person so no request to admit". Check your scans!!! They have only copied and pasted not once in six months have any one in radiology actually viewed my scans and they used an outdated report "redemonstrates from 2023 leaving the 2025 six fold growth out. Good thing for KU I had that appointment today because I had stopped the blood thinners that are keeping blood moving around a small space of the MASS. I would have certainly died had I not had that appointment today. And the issues their negligent has caused in my family is inconsevable I've been alienated from my entire family. Any one know a vicious malpractice attorney? Knowing they screwed up and still unwilling to fix it with a lame " no in person visit no admission referral"