This doctor treats people like shit. He doesn't give asthma med refills, without making a monthly…read moreappointment. He tries to give opiates for everything. I had to demand physical therapy for a sports injury, instead of pain killers. Btw I was a patient for 11 years

Best Doctor around, he will sit a talk to you. Not only talk but listen. The staff is pleasant very…read moreglad I found them. BTW been with them for 14 years.

I have been a patient of Dr Ray's for over 30 years and he is most caring and compassionate Doctor…read moreI have ever met. He knows how valuable your time is and makes sure you are seen at your schedules appointment time. He treats all of his patients like family and treats everyone the same way he would want to be treated. He is very concerned about his patients staying healthy so he is very thorough when examining you during your visit. His office and medical staff are wonderful. They always go above and beyond to try to help you with any issues or concerns you have. They always greet you with a smile and a "How are you today". I am so lucky to have him for my doctor.

Dr Ray years ago was a good doctor. About five or six years ago he fell prey to the 'gotta make the…read more28-32 patients a day quota of genesis' everything changed. I was in the waiting office one day when he personally had an elderly veteran make another appointment for being four minutes late. Needless to say I took note because I had waited twenty minutes to see dr ray myself. Then and there I decided to start looking for another physician or nurse practitioner. look elsewhere.

I was lucky enough to get Dr. Keeven as my personal physician. He has always taken time to answer…read moreany questions. I have never felt rushed. Along with Doctor, his staff is excellent and very friendly. I plan on keeping Dr. Keeven as long as I can. I am sure a doctor of this quality will fill up fast.

Dr. Keeven is the best choice Dr. Oppenheimer could have ever made to take over for him. He is one…read moreof the most understanding doctors I have had. No matter how busy he is he always has time to listen as well as explain what ever the issue may be. I never thought anyone could fill Dr. Oppenheimer's shoes but, the long wait was well worth it. He is a very special doctor as well as a person. I feel very lucky to have him as my doctor.

Worst customer service ever got there at 11 p.m.left at 4a.m. ask for blanket never received one…read moregave us a big gowns for my little 6 year old son said there was out of gowns....how?????...i live 9mins away...definitely will take a 15min drive to Unity point next emergency

Never been treated so terribly in my life. second appointment with Dr Jim was told I was a hard…read moreperson to talk too. Being 50 at the time that was the first time I had ever been told that. whatever you do let them talk you into going on suboxone for pain management bc next thing you know your medical record will say you have an opiate use disorder when it's a furtherest from the truth. Very uncompassionate and never felt so judged and misunderstood and unheard by any doctor's of doctors office in my lif. Funny too discharged as patient for being rude and abusive/threatening on the phone to staff not one time did I abuse or threaten or not would I ever. Never had this issue ever. Funny received this letter after an appointment with Dr Jim. Telling him that maybe I'm hard to talk to bc people don't listen or they don't understand or don't care. Also telling him or trying to explain medical issue to only be dismissed again and then I happen to say "negligence" regarding a medical issue that has been ignored for the past 16 years by everyone that has ever treated me! Very convenient like I did say once on the voicemail there "what a joke" also if service in which we pay for would get done as they tell you it will be and then never does would help "frustration" levels or "anxiety" issues when dealing with the staff!

I have been a patient of Dr. Jim since 1988. Over the course of those years, he has changed office…read morelocations but I have NEVER had any complications with him or any of the office staff. I love the way Dr. Jim talks WITH me and not AT me, explains results of bloodwork to me and encourages me. I was close to being diabetic and if not for his direction and encouragement, I would probably be on insulin and not leading a healthy lifestyle at this point. The office staff has always returned my calls within a reasonable amount of time and worked extra hard, as has Dr. Jim, in helping to reply to insurance companies as I was working to get long term care insurance. I do not mind my debit card being on file with them so they can get their money after my insurance company has paid. I find it quite nice that I don't have to send them a check in the mail and it's taken care of right away and I am informed in an email from them that the transaction has been taken care of. I believe they have to get their money too to stay in business as does any business. I think hospitals are the same way, if you can't give them an insurance card and prove payment will be made, they can and will deny care also. I wouldn't want to go anywhere else!

If I could give this ER department a negative star rating, I would…read more My 75-year-old dad arrived with stroke-like symptoms and was kept in the ER overnight so they could perform an MRI the following morning. During that entire time, he was never given fluids, never offered anything to eat, and his call light went unanswered for 10-20 minutes at a time. At one point he tried to get up to use the urinal on his own because no one responded, and he fell on the same hip he had just had replaced a few months ago. When we raised concerns about the fall and asked about getting his hip x-rayed, Physician Hayes responded with unnecessary rudeness and condescension. She looked at my dad and asked, "Sir, do you have dementia?" Not only was this disrespectful, but any provider should be aware of a patient's medical history by reviewing the chart before making comments like that. By the time we were discharged, I was furious and deeply concerned. The care my dad received was neglectful, dismissive, and ethically unacceptable. I will be contacting the patient advocate to file a formal complaint. Something needs to change before someone is seriously harmed--or worse.

The most horrific hospital in the Quad City Area. Do not go there to the ER anywhere close to 9pm…read moreor after. You are sure to die while in the waiting area. 5 hours waiting and the sun is sure to be up by time we get any help. I swear there is one employee working, or something of that nature. Go anywhere else, just not Silvis Illini Hospital.

Dr. Lubbers is an excellent doctor. Provides well managed medical care. Is direct in providing…read moreinformation yet has a very nice 'bed side' manner. Office seems to run efficiently and is neat and clean. I took my father to him several times and my brother-in-law was treated by him for prostate cancer. In both cases, he was the epitome of medical care.