Yankee is no longer. Bought out by the international conglomerate marina mega-company, this…read moreold-school yard is gone. Say what you may, at least it was locally owned. How ironic a piece of crap big business company bought out a Portland company. Trust me. Birdon sucks. We left after a year of small boat abuse. Avoid it.

Just wanted to pass along my thanks to Dean and your team for the great job they did repairing my…read moreboat. This boat was actually for sale and I never would have been able to sell it if I hadn't got it repaired. I picked it up from the boat yard last Friday and posted another for sale add on line. Saturday morning I had multiple people that wanted to come see it. I sold it to the first person that came and looked at it. If I'm ever in need of repairs again, I'll definitely be back. Thanks again, Jeff

For the past 12 years I had services my 90hp Yamaha engine at Boats Inc and they were a very…read moretrusted service destination. This year, dealing with the service department became a $1588 nightmare when having to change gas filters. During our first trip of the year our engine (having used Boats Inc, to change oils and winterize the engine) stalled and we had to be towed back to shore. It looked like there was some problem with our gas supply to the engine (most likely clogged gas filters). We made a service appointment on a Monday morning and dropped off the boat, with an understanding that they would diagnose the problem by Tuesday and provide an update. Tuesday, and Wednesday went by without hearing anything. On Thursday afternoon I eventually called back to inquire what was going on. The explanation I received was that the gas filters were indeed clogged and the technician had replaced 2 of the filters. They needed a 3rd one that was not in stock and had been ordered. I was then told that they would provide me with an update. I was not given an estimate for the cost either. On Friday I had to call again and I was told that they had replaced the filters, but the gas tank had some micro openings and that they would not be able to guarantee their work, if I did not replace the tank. They proposed to look up the cost a replacement and let me know. Again, I did not hear back from them. Finally, on Saturday I called them to inquire what was going on, only to hear that they had not found anything. At that point I asked to pick up my boat, only to be told that the gas tank hose was not connected to the engine anymore and that the technician was out. I got frustrated and asked them to reconnect the hose and that I would go by to pick up the boat. when I got there, I was told that I could just put some silicone around the gasket and that could prevent any future issues. I then received an invoice for $1588 that indicated that they had put in 8 hrs of work !!!! on the engine (the price include a 2 hr labor discount)... When checking online the suggested repair price was closer to $ 400- 500 indicating only a couple of hour of work for my particular engine and problem. The whole interaction and charge has completely evaporated any speck of trust that I have for their service at this point.

Five plus five stars for service and expertise. If you have a Yamaha outboard, this is the place…read morefor repairs and new purchases. Beautiful marina and outstanding customer service. Highly recommend if you seeking a new or used boat. They also have a large marina with a pool. Location is perfect for the serious fisherman.

Great quality of work! All problems were solved quickly and efficiently. Highly recommend and will…read moredefinitely retune for future work!

I brought my outboard lower unit to him, and it turned out it was FUBAR. He found a tested used…read moreone and saved me a bunch of money. Highly recommended.

So I tried this place and it is STRONGLY ADVISEDdo not use him does wrk he wasn't asked to and…read moretries to charge you I bought a snowblower he didn't totaly fix when I called him after the blizzard he said I will take care of it all I wanted was the carb replaced machine didn't even last 2 driveways and was pouring fuel out the carb went to pick it up and he acted like it was his machine told me I abused it and welded parts that I had no issue with and insisted that I did it so I left after he threatened to stab me no machine nothing he's a cheat thief and lier and will steal your $$.

My wife and I are first-time boat owners this year. We purchased a custom 2021 Monterey M4 from…read moreBassett Yacht and Sales Boats in Westbrook, CT. We wanted to take some time to share our experience with Dianne and her extremely professional and courteous staff. Being our first boat purchase, we weren't really sure to begin, so we did quite a bit of research on the Internet and decided that Monterey might be a good choice due to the high-quality craftsmanship and good reviews. We selected the M4 based on where we wanted to drive the boat and the type of water activities we are interested in. Bassett Yacht and Sales Boats is a Monterey dealer that is close to us which is how we met Dianne Bassett, owner of Bassett Yacht and Boat Sales. From the very first time I spoke with Dianne she was personable, knowledgeable, and very patient, despite our obvious lack of boating experience. Dianne took the time to ask appropriate questions such as: where we planned on doing most of our boating, how many people would be on the boat, and the types of activities we wanted to do with the boat--really getting to know my wife and I and ensuring we made the proper boat selection and didn't pay form something we did not want or did not need. Dianne also kept our budget in mind when making her recommendation. All the while Dianne was not guaranteed a sale from us but she treated us like long-time customers: always answering questions and making sure that we understood the specifications of our order before placing our order with Monterey. We are very thankful as well that Dianne suggested we place our order early to ensure we would have the boat in time for the next boating season. Dianne and her staff were very flexible. We were able to look at an M4, she had in her showroom, a few times before making a final decision. This is where we met Mike the shop manager. Mike was very personable, professional and just as patient with our first-time boating questions: from everything about the M4 to what we might expect during the Connecticut Boater's Safety Course. Dianne and staff provided an exceptional buying experience. She even helped us through the process of financing and insuring the boat to provide a real "turn-key" product. We have a little over a month or so to go, but we cannot wait to get on the water with our new home away from home and cannot express enough thanks to Dianne for making this happen and making the process very easy and relatively painless. We are very proud and happy to be new members of the Bassett Boating family!

Well kept yard, docks in good repair, friendly owners and staff, excellent service. Ships store and…read moregas dock. Best marina on the lower CT River.

Found another boat for the spring, so I am running back here, as it is the place to be. Friendly…read moreservice. Well stocked ship's store. Fuel dock.

Extremely satisfied. Would highly recommend! Transferred our Tayana 37' boat with pulpit from our…read morebackyard to boat yard. Would use their services again & again. They took care of transport as if it were their own.

I needed a 33' cruiser transported from CT to NY. John walked me through the whole process. They…read moreobtained the permits, inspected and picked up the boat and delivered it when they promised. Perfect!

These guys helped us with our dock when it came loose after a freak accident, they were there…read morewithin 24 hours. Used them for service on boat after. Really knowledgeable people and couldn't ask for better service