My family and I have been going to Dr. Michael L. Ross of Ross Medical Group for many years and I…read moream always pleased with the care and attention that I've received. Dr. Ross listens to my concerns and I appreciate how he takes the time to explain everything in a calm and comforting manner. It is incredibly convenient that I can have in-house laboratory testing, diagnostic testing, sports medicine, physical therapy and pharmacy without having to drive somewhere else. His nurses and staff are excellent, professional and very attentive. JC

Definitely recommend it! I have been their patient for 7+ years. Now I'm bringing in my adult…read moredaughter. Thank you Dr. Ross!

Dr Wheeler is a JOHN HOPKINS trained neurologist. He actually spends time with you trying to get to…read morethe root cause of your issues. If he can't solve it he can help you get to someone that can. He can at least guide you in almost any chronic condition and help you decide which is the right course to take. Great patient advocate. The only doctor I have ever seen that spends time taking your history to form a complete picture of your health. He is never rushed and is actually interested in what he is doing. I wish he was training more doctors to be like him!

Dr Wheeler is an exceptionally gifted human being. He's genuinely concerned about each patient and…read moreof course, will get to the 'root' cause of concerns. Answers are abound. Don't wait, schedule an appointment now! Superior service...

My doctor is Gina Corsaletti. I recommend her. She has done miracles. My back pain has reduced…read moretremendously.

The other reviewers are correct: the staff here is rude and unprofessional…read more When my mother originally called to make her first appointment, the person on the phone was rude and demanded she bring physical medical records. When my mother mentioned no other specialist had ever asked for this, the staff member snapped, "How do you expect the doctor to know what's wrong?" We showed up for that appointment only to find she wasn't in the system at all. Staff repeatedly told us, "He is not here. He is on vacation. He will be back in 3 weeks." Because they kept saying "he," and her primary care doctor specifically referred her to Dr. Christian Gonzalez, we were led to believe she would be seeing him today. Today, June 30, my mother went inside first while I parked. When I walked in, I asked the receptionist on the right to join my mother. This receptionist was polite, asked my mother's name, and asked the staff behind her what room my mom was in. No one replied. She told me to sit and wait. Absolutely no one made any effort to follow up, knock on a door, or try to take me to my mother. I only got in because my mother eventually opened the waiting room door herself to look for me so I could speak to the doctor. When I asked why I was left waiting, staff made an excuse about doors being locked and not being allowed to ask. Once inside, I realized the doctor was female. I asked my mother if she spoke Spanish, and my mother said no. This office failed us in three major ways today: They switched my mother from her referred doctor (Dr. Gonzalez) to a non-Spanish speaking female doctor with zero advance notice. The staff member tasked with interpreting for my mother was in a terrible mood and gave her an attitude. The front desk made no effort whatsoever to bring me to my mother when I arrived. When I asked to speak to the office manager, they acted like they didn't hear me. A rude receptionist sitting on the left side of the desk abruptly asked if we needed to make an appointment and motioned for us to step right in front of her, clearly just wanting us out of the front desk area. My mom pointed to the girl who was writing something out for us. The rude receptionist asked that girl if she was helping us, and the girl confirmed she was writing up a test that needed to be done. That left-side receptionist was beyond rude. I asked again if there was an office manager or supervisor available, and was told "no" by the girl who was doing the writing. I insisted there has to be a medical supervisor or someone in charge, and again, she said no. I asked about a woman I saw dressed in office wear, but that lady stated she was the medical researcher. By the time we went to the front to get the next appointment date, the rude receptionist had suddenly changed her tune. Once outside the doctor's office, my mom reiterated how poorly they behaved and how she wished I had been there to talk to the doctor. That is when she told me about the attitude of the staff member who was writing the prescription and translating. My mother had to tell her, "If you're in a bad mood, I'll just wait for my daughter to come here to translate," which finally got her to drop the attitude. On their website, they claim "SWCA is built on a culture of empathy," and list their Core Values as: Be a good human Be professional Do the right thing Work together No excuses, get it done It looks like their staff needs to have this plastered on the walls throughout their office, because they did none of this. I have already filed a formal grievance with our insurance company.

Dr. Serpa and his associate Armando are sent from heaven. I have been in agony for over a year…read more Yesterday, with Dr. Serpa's amazing bedside manner he performed a procedure that has left me feeling a brand new person. They make me feel like I am not crazy. I am so thankful for them sticking with me and helping the pain go away. I strongly recommend them if you feel that you will never find the relief you are looking for. Him and his entire staff show so much compassion. Thank you - Lynda

This is my second visit here and things aren't much better than the first time. I arrived on time…read more(early) for my first appt over a month ago & waited an hour to be seen by an assistant (not the Dr Serpa who was not even in the office) It is now my 2nd visit, the office opened late & it is nearly one hourly since my scheduled appt time. It is difficult to reach this office as they rarely answer the phone, disconnect/drop calls, fail to return calls or speak only Spanish. Jennifer, I believe, is the only English speaking receptionist & while she is very nice in person, either she doesn't return calls or isn't getting messages left for her. That said, DR SERPA IS AMAZING!! Once you meet him, it is obvious why he is one of the best in this field. Confident, Capable, Knowledgeable, Experienced, Caring & Trustworthy are easily associated with him. As one can see from other reviews, they are positive for the doctor however the consensus is that the office staff is the problem; even causing a loss of revenue. Hopefully bringing this to his attention will bring about a change.

I had my surgery with Doctor Klem almost two months ago after almost 4 months in bed with the worst…read morepain in the world. The surgery was perfect. My recovery has been amazing. I am overwhelmed with happiness to finally be back on my feet and living my normal life . The doctor was friendly and very professional. The office staff is very kind and helpful. Kendall Regional Hospital was also great, very clean facility, doctors and nurses were very kind and provided amazing service .

Dr. Klem and his team did a fantastic job on my uncle's surgery. We are blessed to have him as my…read moreuncle's neurosurgeon; he is caring, calm, brilliant, and life-saving. Dr. Klem not only made a successful surgery for my uncle, but as soon as he finished, he took the time to come directly to us to provide details about the surgical procedure and its successful results. His Physician Assistant also made daily visits to provide detailed explanations and updates about the pre, post, and recovery information/recommendations to follow. Dr. Klem's team excels in medical services, professionalism, and patient care.

Unfortunately I've had some experience with doctors in my life so I can say that Dr. Brusovanik is…read morein a league of his own. It felt as he genuinely cared for me and my pain. That was the main reason I picked him for my procedure but after my fast and perfect recovery he is the one to go to for the best possible results. I highly recommend him and his staff here on Yelp and also to my closest friends and family.

I had a phone appointment at 2pm today.. but never received it…read more At 2:15 i called the office who advised they were late and MIGHT call back in 20 min. At 2:30 they finally call, i answer, i hear breathing but no one on the line.... And then they hang up. They never called back... Great first impression for $100

Dr Salvant is the best doctor. I have been his patient for 30 years. if I have to change my…read moreinsurance I make sure that he is listed. excellent professional and human bein.

Be prepare to spend hours at the office appointment at 3:50 didn't leave until close to 6PM after…read moreseeing the doctor I found myself waiting another 15 minutes and going for paperwork while nurse is chatting with previous patient. I mean if you know you are back up long conversation with patient is not the best way to go, totally unacceptable. Not until i raised concern that I was told I will get a call and paper work will be send to me. I am not the kind to complain always give offices a chance but I feel this was too much. Always great people at the office but they have to manage better.

Dr. LURIE is the best Dr. anyone would ever want! Her…read moreoffice staff is the sweetest and you can actually feel the smiles from the moment you call! Lili and Natalia are always willing to answer any question we might have or concerns that might arrise. Emma is our go to nurse! And the kids LOVE HER! She always gives them a Bluey (or character du jur) bandaid of choice! All in all the best.

Hi, I hate to break some bad news to you folks out there, I'll rather run and avoid from very…read moreunprofessional office who works at front desk faculty staff, they wouldn't do anything for patients without doing any authority! Huge disappointment with how it turned out big disaster outcome by doctor office manners...... I loved Dr Susan J Lurie but her office has been making things hard for all patients included me...... be cautious and select someone who has overall five stars where it has all woth excellent patient care service without any trouble not even like those meanie women who works at front desk being lazy and stretchy!