Had to do some routine paperwork that necessitated a visit down there for a new set of…read morefingerprints .... Made an appointment no problem. When I went in to check in, waited in a line for ten minutes or so (unfortunately there were some pretty loud talkers in line sharing way too much info which was kind of weird since the stuff they seemed to be proud of, I sure as heck would not boast about) but anyway when I got to the window I was told I couldn't check in for my appointment since it was 20 minutes too early and the system wouldn't accept me until I was 15 minutes before my appointment. Got to the end of the line, waited again saw a different person who was able to get me checked in..... Got my number, waited a few minutes and was out the door. Everyone was polite and professional... Just weird about the check in process.

I never do this. Especially when it comes to emergency responders. However, I believe this needs to…read morebe posted. My vehicle was stolen from my driveway on 6/21/26 at 6am. I call in this crime at 6:15am. The local police showed up at my home at 4:30pm. The officer who came out to take my statement was not concern with solving or recovering my vehicle. During this time the officer was taking my statement. My credit card started popping up on my phone informing me there was activity at the local McDonald's near my home. I inform the offices of the information I am receiving. He informs me that he is not there for recovery only to take the report. Three days later I still have had no follow up. It is sad days residents of Las Vegas. Those who swear to Protect and Serve our community is something we as Las Vegas residents are not receiving. Shame, Shame, Shame!! We deserve better.

I was fortunate enough to be given a tour of the CCDC with one of my associates by an excellent CO…read morenamed Officer Vaughan. She was equally courteous, friendly, informative, and entertaining. We had a complete tour of the detention center, and she made sure that the information she shared with us about all of the areas we went to was thorough and engaging. I want to thank Ofc. Vaughan for being so accomodating and ensuring that we felt welcome. Thomas Wilkinson - CEO Vegas4Locas.com Candidate for Sheriff of Clark County, 2022

This is the worst place ever, they treat inmates as though they are not human, & they have no…read morecompassion. I have been calling there DAILY since July first for a doctor to see my son-in-law, it hasn't happened. I recorded all of my conversations & not once was I loud & frustrated. I am now frustrated, my next step, if this doesn't work, is to call channel 8 or 13 news, any local news station. I will call later today to complain. I still want a doctor to see him but that is no longer the issue. The issue is blatant lying & disregard for inmates. I had to give them 1 star to be able to post a review but they do not deserve a star.

Dear Entire Metro Las Vegas police and fire department,…read more We are a very lucky group of 6 that survived this horrific tragedy. We just want to say from the bottom of our hearts and beyond, thank you. You put your lives on the line to save ours and we cannot be more thankful. Without the communication you had with each other the outcome could have been worse. Your team worked together and you got him before he could hurt more innocent people. We are forever grateful and thankful for your act of bravery and strength for us. We want to thank you for how quickly you were able to detect where he was and stopped him. Our words of thank you cannot express enough but we still want to say it. THANK YOU!

The woman at the window in the records department was friendly and courteous, however, the male…read moresupervisor seemed annoyed to be at work, tone was abrasive and only additional information after I came back a second time. We are all busy, tired and short staffed these days however we need to do better !!

I am SOOOOOOOOOOO thankful and grateful for those amazing women and men in blue!!!…read moreThey are willing to go above and beyond!!! After I was sharing my appreciation, In the words of one of the supervisors, "we are here to serve".

Horrible experience!!! They dont call numbers in order they are all over the place! We had #F123,…read morethe called F126, how does this work. Now I know how to count this is ridicul[us and people are left waiting indefinitely. They need to do much better!!!!

Such a horrible experience! The employees here have the absolute worst attitudes I even heard laugh…read moreabout the caller they had just gotten off the company phone with. So disheartening that a place that you are supposed to go to and feel heard and receive help. No wonder this city has just gone completely down hill.

Horrible !! I wish more people would write a review on how horrible the police department is with…read morenon emergency situations. The fact that the police could be at the scene preventing someone from taking actions into their own hands and it's simply overlooked because the emergency is "non emergency" is quite literally insane likwhy are my taxpaying dollars going to people and a organizations that doesn't even uphold their end of the deal. I can sympathize with people that take matters into their own heads. This all happened because policy says stores can't show merchants the video without a police report I wanted to file a report of theft/fraud only to be able to see the camera at the store the person used my card at and now I'm stuck because of all the misinformation over the phone with said police and still out of money and still can't see the cameras

I wish I could do my police report online, but they made me come in because I had a video & photos…read moreyet they never asked for the videos and photos so I went in and waited an hour for my turn got to meet with someone filled out the paperwork and then told that somebody would get back with me within 14 days I appreciate Metro.

I first called to make sure I could file the report type needed at this location. The lady I spoke…read morewith was extremely helpful. I arrived and the gal at the front desk was absolutely amazing. She helped me get my report filed, gave me a copy for my records, and offered a lot of other helpful information to ensure my safety. This experience was not one I was looking forward to but the staff made the experience very approachable and comforting.

This police dept is a complete joke. I came in a few weeks to file a police report for identity…read moretheft. I was told I had to do this to put a 7 year fraud alert on my credit report. So the lady at the desk tells me I need to bring in proof. So a few weeks later after gathering all of the information, since this has been going on for several years I had to dig for a lot of the information. I then come back in today, after waiting 45 minutes they tell me they will call me after 1:00 which was another 15 minutes. So after 1:00 they finally call me just to tell me I have to go to the FBI. The lady was rude and did seem to care. Victim always suffers .

Someone broke my swimming pool pump to steal it, they must have been interrupted, so I went to…read moreHarmon where a police officer took my complaint, and filled out the insurance paper, a week later an officer called me to find out if everything was going well and if the insurance was taking care of me, I really appreciated, instead of criticizing the police, it would be good to support them, because with the difficulties they encounter from our days, I am 72 years old I have seen the evolution of violence, it is an increasingly dangerous job, imagine if they were not there it would be chaos and, we must thank them for their bravery. Claudie.

I visited this location to file an identity theft police report for my uncle. I spent two weeks…read moregoing back and forth between the Chatsworth Police Department and the Vegas police department. It seems like neither one of the two offices wanted to file the report. Finally, after the Chatsworth Police Department rejected the online police report for jurisdiction reasons, the financial crimes Department in Las Vegas informed me that they could file a courtesy report and fax it to the Chatsworth division. My uncle and I arrived when they opened and there were already two couples ahead of us. The sign on the door indicated they opened at 8:00 am, but the online website indicated that they opened at 9:00. By 9:10 a.m. we were being helped. They had us go inside of the glass door to file the report with one of the women who appeared to be training the other young lady who was working the front window. It is a little frustrating to see three or four employees assisting one person instead of opening more windows, but oh well.

I walked out to my car the other day & I had no license plate! Someone stole it right off my car n…read moreleft two screws argh! I have never had that happen to me so I called a Vegas police officer I know & he said its actually somewhat common. I had to go to a police station w/all of my proof of car insurance and that the car is in fact mine etc. Then I spoke w someone and they said I had to go go a DMV wait over there and get an appointment etc. I guess I lucked out bc I waited in line for a bit w no appt and got a brand new license plate and was able to walk out w a new one. The lady was very helpful at the police dept so although it was a bad experience and it was a long day, it was a decent experience at the LVMP.

We were witnessing the funeral procession of North Las Vegas Police Officer Jason Roscow killed in…read morethe line of duty February 4, 2025. We are moved and impressed by the unity of the police force of Las Vegas in showing support for their fallen ones. We recall having seen the same showing of solidarity last year when another police officer fell in the line of duty. We want Nevada, the United States, and the world to know of the esprit de corps as exemplified by the two funerals that we witnessed from the windows of our condo. Rest in peace, Officer Roscow!!! We will miss you dearly.

I would like to thank ALL of the officers, detectives and support staff that helped me chase down…read morean American Bulldog this morning. I witnessed this fur baby running on MLK and I tried to capture him. I stopped on MLK with other good samaritans trying to catch this guy. I almost lured him to my car with dog treats but he got spooked, crossed the median and got hit. Thankfully he ran off. I continued to follow the pooch and another gentleman that turned out to be an FBI agent helped me. Well this little pooch ran all the way to the substation through the gate. Thankfully we were allowed access to the back lot to try and catch him. Several others came out to help and he was finally captured. I pray the little guy wasn't hurt and that he was returned home. Thank you METRO for all that you do! And, thanks FBI guy!

Dropped my wallet on the weekend which is airtagged and someone picked it up and turned it in to an…read moreofficer. Brings it here which is closed on weekends so I have no way of getting said wallet (completely fine). I go there on MONDAY ask if I can have it they ask for ID I give my social and then a new lady comes out and says "we can't have things lying around the office" and then told me that I'd have to pick it up from impound after Mon... after asking for my social and me literally knowing the location of my wallet is in the back of the building. Gives me a number that doesn't work and connects to nobody and completely gave zero help to an easy fix situation. Shits ridiculous UPDATE: Called back to the place on Tuesday cause the lady said they should pick it up Monday and just simply asked if they knew when they're actually going to get it. This time the same lady that said they can't leave stuff lying around told me she has zero clue when the people actually come to pick up stuff! Nice! Wouldn't care except I genuinely am losing money everyday cause I can't work without my license. Appreciate the hard work these people do of sitting, talking and doing nothing when they could walk to the back of the department and solve this in 10 seconds.

Very disappointing experience at the Summerlin police station. It seems like they are constantly…read moreunderstaffed, and the wait times are consistently excessive. Even for simple matters, you can end up waiting far longer than expected with little communication about delays. The staff I interacted with were professional, but the lack of resources and long lines make the overall experience frustrating and inefficient. The community deserves better service and shorter wait times.