These guys are awesome!!! They have a free 10 Foot box truck that they allow you to use on move-in…read moreday. They also allowed me to pay a partial month on both my move-in month and my move out month so I didn't pay even one day extra.

awesome facility. The staff is helpful and organized. The property is managed well, clean and…read moresecure. the location close to the highway makes this a great choice for convenience.

They increased my rental 67% after 4 months saying that my "promotional price" ended, but the…read morerental agreement doesn't talk about a promo price, how long the period is supposed to be, or what the price increase would be. Then, after I contacted support, they emailed my transcript, email address, and phone number to some random other ex-customer who thankfully let me know and said the same thing happened to him. I'm switching to Public Storage down the road for half of my new price.

I have been renting a storage unit at Extra Space on E. 56th for almost 3 years now! I have enjoyed…read moremy experience thus far and the Customer Service has been great! Ethan the property manager is always very Courteous, friendly and helpful. I hv always felt comfortable and safe when I go to access my unit and the property is always clean. I'm glad that I chose extra space on 56th street, it has helped me in organizing my life.

Bad bad bad customer service. I have been on hold for two hours now. I called back on another a…read morephone. The same guy answered and said can I put you on hold. I said No!no! Im on hold 2 hours now. Take my call. He said I have customers and put me on hold. Really! I am moving out as soon as I can. Stephen Burgess

They were fast and friendly at both pick up and drop off. Easy to navigate parking lot. They also…read morehave a full store inside with moving boxes and supplies. The store was very well organised, clean and cool (on July 4th weekend, so its hot outside). I would be happy to use this location again.

Got a storage unit all in a day. Thankfully for the convenience provided. The process was super…read moreeasy. The customer service was great. Definitely recommend!

Ty and the other folks with Extra Space have been great to work with. Very accommodating. We have a…read morelot of units and they always make things easy as we add more. The place is clean and easy to access and move throughout.

I rented this spot out for work as a jump off for delivery's, the guy at the front was polite an…read morecourtesy, set up the rental quick an even held a open conversation was professional but laid pack an never had a problem with the unit.

I have had my stuff in storage here for just about a year and a half and they have raised my rent…read moretwice by a total of nearly $50 per month. They have me by the balls and they know it. Very displeased with this. I've now learned that I need to find out ahead of time if I'm going to get progressively raped by a storage company. Find out ahead of time how much a storage facility is going to raise your rent before you rent.

Keith and Linda are very nice folks to deal with. Next time I need extra storage space I will…read morecontact them.