Outstanding Physician, top of the line care and compassion. Extremely knowledgeable. She would come…read morehighly recommended to anyone I meet.

Please come back to your patients in Arden, Asheville and Hendersonville! We love you and always…read moregot the best care from you and your staff! We miss you terribly. Peggy and John. Quality care.....5 star.

I just gave up on the Fletcher Location. Very poor practices for a pain management service. The…read more1st doctor I saw left the practice along with his PA, the 2nd appointment was with another PA, who recommended a steroid injection, she has left. They never did an examination, one of the procedures was assisted by the front desk person. Terrible at communications, their new computer systems seems to have bugs. I just didn't feel comfortable with the practices skills.

Poor management. First visit I was prescribed a drug which seemed to help with the pain. Was…read morescheduled for a procedure, Caudal? Proca? Never could get a definitive answer to what I was actually scheduled for. Second visit sat in the waiting room for a good amount of time, met with the same person as my first visit, asked me how I was doing and when I said the drug was helping that was the end of the office visit. I asked exactly what the "procedure" was and he just chuckled and walked me out of the room. I checked out and was told I had to come back for another appointment the day after the "procedure". I said I would rather not come all the way back one day after having the "procedure" which I assumed was a back injection as that was never made clear. The receptionist was very insistent that I come back the day after the "procedure" as that was one month after my current visit, even after my stating I would rather not after having a back injection the prior day. The appointment was made and after coming home I called to cancel. The receptionist was rather rude but said she would cancel the appointment. To my surprise when I visited the portal, as well as the app, which I had been urged to subscribe to do by a nurse at the office, I had no appointments! I called after the weekend to ask what had happened and I spoke to someone at another office who then connected me with the Asheville office where I had been going. I then spoke to the same rude receptionist who said I had called to cancel the "procedure". I told her that I did not cancel the "procedure" only the bogus visit to the office the day after the "procedure". She then stated "you cancelled the visit because it was so soon after the procedure". She was obviously confused. So she had actually cancelled both the monthly visit as well as the "procedure". She then said "it was no problem to reinstate the appointment for the procedure". I told her I was going to look for another provider as this one was too dysfunctional and I did not feel confident that I would get the help I needed. Cancel this business.

This review is for Dr Jesse Pace at the Asheville office. Since there is no review area for him I…read moream leaving it here as it's very important and lifesaving. I HAVE FILLED A DETAILED REPORT AND COMPLAINT WITH THE NORTH CAROLINA MEDICAL BOARD. I WILL BE THE CHANGE THE WORLD WANTS TO SEE. HOPEFULLY THIS QUACK WILL HAVE TO FACE ALL CONSEQUENCES AND REAP HIS REWARDS FOR KICKING A 70 YEAR OLD WOMAN WHEN DOWN. AMEN Dr. Pace reported me to the police and security in Asheville and now there is a trespass order against me and I can't go to any Pardee Dr. or any Pardee property owned by Pardee for a year because I yelled at him. My health meant nothing to him. His foolish pride comes first. He did this during a severe medical crisis and blackballed me with no concern. Now no doctor will see me. I have never in my life knew such evil. I'm really warning all of you please don't even consider going to this Dr. or you are putting your life in danger. This is no Dr. Please please listen to me. Let me suffer through a horrible injury that incurred while digging my car by myself out of a foot of snow. Thinks I'm exaggerating to get drugs. Something is quite wrong here indeed. I'm a wholesome woman. An ex dancer from NYC, musician, animal rescuer, work with homeless, don't drink or smoke, vegetarian and have been practicing Transcendental Meditation since 1973 with yoga. Was running 5 miles uphill on treadmill until this now 3 weeks old with no improvement. All he cared about was my yelling at staff.. Turned back. Very inexperienced. I was a medical health care provider. I know medicine. I knew more then him. You want your Dr to know more then you. He told me that he'll release me from practice during this difficult time because I yelled at his staff because I'm in complete agony and crippled. He has never gotten on the phone to actually talk to me. Now has Covid and office closed. I must take this higher. This doctor should not be allowed to practice. I will find a new doctor as soon as I can get around if I ever do recover because I can't move. Lost much weight and I'm tiny to begin with. Can't walk and have to crawl.. would not give me any pain medications. I cry all day long!! I'm ready to die. I'm 70 years old a widow and all family dead.. I have no one to help me. Says that's my problem. What a guy! Go elsewhere. And his staff is rude and useless especially Amy. This is a new practice. It will not survive. Not recommended. Beware!

Patient coordinator booked a virtual appt for me with Dr. Lowery. It wasn't until only 15minutes…read morebefore my appointment was I called and told I had to have an in-person appointment and virtual not an option. I responded that I am not a new patient to dr.lowery only new to this facility and that I'd prefer to do virtual due to COVID. Still not an option so I was forced to cancel appt because I live an hour away. Great start guys!

Dr Stephanie GIllis is attentive and thorough. She is engaging and a delight to have as a Dr. Her…read morenurse assistant was a delight with smiles and personality. A welcome experience to others Dr.'s offices. The front desk could offer greetings to the patients as they enter, this would be refreshing.

Dr. Andrew Runkle has been my Primary Care Dr. for 15 years now. He is a very concerned and caring…read moreDr. I'm so thankful to have him. He listens to every detail when talking to him, he researches difficult problems, trying to find better ways to treat any condition. He's always glad to see his patients, and is interested in what their personal life is like. He remembers everything he's told. I am grateful for the excellent care I've received under his care, and recommend him to everyone. His Nurse, Helga, is a wonderful, caring person, right along with Dr. Runkle.

I recently had to be admitted to Advent Hospital for a few days for gall stones and a blocked bile…read moreduct, stent inserted. My doctor urged me to go as my health was quickly declining. Everyone I encountered - non essential staff, clergy, housekeeping, nurses, dietary staff, Medicare reps., surgeons, anesthesiologists, etc. gave me exceptional service. Last week I came back for stent removal and more gall stones removed as day surgery. Again, exceptional service. Thank you, Advent.

I brought a patient in with mental health issues and acute withdrawal from alcohol seeking help. We…read morewere treated as second class scum. A nurse in the ER named Madison expressly said that she didn't care what happened to the patient. I expected better care and COMPASSION from this highly rated hospital. If you are seeking care for anything such as mental health issues, drug addiction, or alcohol withdrawal GO SOMEWHERE ELSE unless you want to be treated as a second class citizen.

When my family moved to Arden, I wanted to find my children a practice that would grow up with them…read moreand one they could continue to visit even after they move out of the home. We tried Dr. Swann for our initial visit. We love Dr. Swann. She is thorough, patient, kind and helpful. She listens to my children, she explains herself, and she prompt in responding to issues. I have had some difficulty with the office. There has been several computer system changes (according to the office staff) which has lead to constantly having to update information, inability to log onto the patient portal, and mix-ups with insurance, parent, and payment information. I needed information for my child's school from the doctor's office. I was unable to log in to the patient portal to request the information. I tried to schedule an appointment online and was not allowed to do so. I called the office to request the information. I was told it would be handled. Nothing. I hand delivered a written request. Again, nothing. 2 months later, I have finally scheduled an appointment! Here's hoping we can get all of this resolved before Christmas!

Good morning Dr, Swann, this is Titanna's Finley. I am sending you a message to see what can I do…read moreto get a referral from you about getting on disability. I have been doing very well with the vertigo situation. I never got a referral to see my doctor about my ankle due to some circumstances. I am still working at my current job. I was denied. I am just trying to see my options on this. Please send me your answer finleytitanna161@gmail.com Thank you. I am still taking my medicine. They aren't as bad as before. I have been doing great for the holidays as well as my up coming birthday. Thank you.

Taylor is a wonderful chiropractor. My husband and I were here from out of town and my husbands…read moreback was a mess from our drive. When I called for an appointment Taylor immediately accommodated us and went out of his way to make us feel right at home. Not only is he a great chiropractor but he's also someone who genuinely wants to help others and it shows both in his care at this clinic but also because he does work out in the community for those who can't afford chiropractic care. He also offers a sliding scale to keep things affordable. He also took the time to write us a list of places he thought we should visit in Asheville. He goes above and beyond and I wish everyone had this level of caring for others. I highly recommend coming here.

Great chiropractor. Will adjust you and make it pop and crackle. He will check make sure you are…read moregood to go before leaving and takes his time. Small office but huge amounts of knowledge and expertise. Can't go wrong