Let's begin with the fact that if I could give NO stars that'd be the case. This is a long one so get comfortable. From the get go, the office staff was unpleasant. We had our move in date pushed back TWICE. The lame excuse we received was that the cleaning crew hadn't gotten around to it, allow me to point out that the "cleanliness" remained the same from the day I did my walk through 3 weeks prior to our move in date. Move in day, there was a black widow on our kitchen counter, belly up. ASSUMING it was dead, I grabbed a mailer flyer, to pick it up and toss it outside, low and behold the darn thing springs back to life. A phone call was put in to them the next business day, pest control didn't show up until 3 weeks later. There had been a miscommunication about the rent being received, and instead of contacting us directly we got a notice in the mail. It was addressed immediately by one of the current tenants, only to receive passive aggressive responses from Adrianne. When I managed to put in a call to her myself, she answered VERY loudly and RUDELY "I have already talked to your roommates and if I get one more call, we are going to have a problem," To this day I wonder what her threat consisted of. When that matter was settled, I speak for myself that it left a very bitter taste and perception of that woman and the property management. Among other issues, we have a non working garage door that the "maintenance guy" came by to look at and simply turned the switch off on it. We had an issue with one of the showers in the complex, again "maintenance guy" stopped by to "fix it" yes he fixed the problem with the one shower, yet when I used the hallway shower, water started LEAKING into the kitchen from the VENT upstairs, what kind of bizarre sh** is that? All work orders might as well be snail mailed because they do not get addressed in a timely manner. There is NO designated parking, first come first serve, good luck during the school year because CSUS students park along the street. Street parking, DO NOT park alongside of the street during rain season because IT FLOODS, various tenants had their cars totaled/salvaged from the rain due to the storm drain clogging up. YOU'VE BEEN WARNED about the sh***y parking. Trash situation, we are forced to keep our trash cans in the garage due to "Section 8" YES these duplexes are SECTION 8!!! Which I was not aware of upon moving in. If you leave your cans out, you will get a passive aggressive notice on your door from the beloved staff at NewBridge. In the past couple of months, there has been an "agency" placing families in homes, New Bridge has taken a lot of them in. But these people, have no remorse for noise levels at any time of the night, and begin slamming doors, and their children begin raising hell as early as 6:30 a.m. I have put in call after call to the main office, they fail to fix the issue call after call after call. I've only put in one phone call for noise complaint to TPD. Let's move on to the fact that it's MULTIPLE families in one 3 bd 2.5 bath. Two couples, about 6 kids. It's relentless noise day in and day out. The main office fails to acknowledge that other people, work early in the morning, I stopped by the office to follow through with my last call and the woman in the office seemed EXTREMELY flustered, who said she had received various calls from tenants that live around the pool area, that these new tenants had stayed up making noise until 3 am. I'm so sick and tired of the "special treatment/accommodation" for these tenants. Why are everyone elses complaints, and concerns being disregarded? Is it because we aren't placed by a housing agency? Is our hard earned money no good? Does it not grant us to live free from unreasonable disturbances? Enough is enough, and if the owner of the property sees this, I hope you take into consideration that children are IN DANGER of being struck by vehicles because they run out like wild animals and don't look both ways. I will be filing a complaint with renters rights, as well as with Turlock police and asking for guidance in the safety of the children who are constantly putting themselves in harms way. IN CLOSING if you are considering leasing here, don't. It's a freaking nightmare from beginning to finish. The New Bridge Property Management office staff beginning with that manager can careless as long as they at receiving your money each month, everything else such a noise etc, they can careless. Take your hard earned money else where. Also, they raised the rent on tenants twice since August of 2016. Happy house hunting. read more

According to the California Department of Real Estate (DRE), the license of Maria Elena Anaya, License ID: 02060338, remains restricted. This can be confirmed by accessing the official DRE records online or contacting their public information line at 1-877-373-4542. The DRE record, dated 08/20/2024, explicitly shows that Maria Elena Anaya's license is still "LICENSED *** RESTRICTED ***" and that this restriction has not been lifted. The document further confirms that the license expiration date is 09/25/2027, making it clear that the restriction is currently active. Additionally, the records reveal that on 09/11/19, a denial of certain rights occurred due to the restricted license, as indicated by the comment: "RES DENIED-RIGHT TO RESTRICTED LICENSE PER H-3252 FR." Your assertion that the restriction was lifted two years ago is factually incorrect and misleading. Misrepresentation of such material facts could constitute a violation of California Business and Professions Code, which may lead to legal consequences for your company. I strongly advise you to retract and correct your statement immediately to avoid potential legal liabilities. Providing accurate and transparent information is not only a legal obligation but also critical to maintaining the integrity and trustworthiness of your business. Beware: Restricted License and Disciplinary Actions I recently researched New Bridge Management and its agent, Maria Elena Pineda, who works under the supervision of New Bridge Management in Turlock, CA. While considering their services, I discovered some concerning information that I believe everyone should be aware of before deciding to work with them. Public Records and License Restrictions: Maria Elena Pineda's real estate license is currently restricted, as shown in public records from the California Department of Real Estate. This restriction is not a trivial matter and typically indicates significant issues that led to disciplinary actions. According to the documents (which are publicly available), Pineda's license was restricted starting on September 11, 2019, following a decision that denied her a full, unrestricted license. Details from the Disciplinary Documents: The documents reveal that due to the restriction, Pineda is required to operate under close supervision. Her current responsible broker, New Bridge Management, is tasked with carefully reviewing all transaction documents prepared by Pineda to ensure compliance with the conditions of her restricted license. What Does This Mean for You? As a potential client, it's crucial to understand what a restricted license entails. The fact that Pineda needs such close supervision suggests there have been past issues significant enough to warrant disciplinary action. This could impact the level of service and trustworthiness you might expect when working with her. My Recommendation: Given this information, I would strongly recommend proceeding with caution if you're considering working with Maria Elena Pineda or NEW BRIDGE MANAGEMENT, Make sure you're fully informed and comfortable with the situation before making any commitments. There are plenty of agents with clean records and unrestricted licenses who might be better suited to handle your real estate needs. Final Thoughts: In the world of real estate, trust and professionalism are paramount. The information I found raises serious concerns about whether you can expect those qualities from this agent. Do your research and choose your real estate professionals wisely. read more

Update 08/15/2024 Hi everyone, I wanted to alert you all to a concerning situation regarding New Bridge. They recently sent me a document claiming to be a receipt for deductions from my deposit refund. However, when I contacted the company they said did the work, they denied ever performing any services and clarified that the document was only an estimate. The owner of the company also mentioned that the document I sent them, which was provided by New Bridge, had been altered. Specifically, the section that labeled it as an estimate had been cropped out, suggesting that New Bridge may have tampered with the paperwork to justify taking money for work that was never done. It appears that New Bridge may be keeping the money for services that were not completed. If you've rented from them before, I strongly recommend that you request a receipt and reach out to the listed companies to verify if the work was actually done. If you find discrepancies, I advise you to gather your documents and consider contacting the Department of Real Estate (DRE) and pursuing legal action. P.S. I have emails from the owner of the company confirming that they did not perform the work nor have they scheduled to complete the work. July 31,2024 I wish I could give zero stars. My experience with New bridge Management has been nothing short of a nightmare. After moving out of the property , we returned the keys on July 10th, 2024, and have been patiently waiting for our security deposit refund. As of today, it's well past the 21-day period required by California law, and we have not received our refund or any communication regarding the status of our deposit. To make matters worse, they're trying to deduct charges for damages that were already present when we moved in. We documented these issues and sent emails with pictures to Maria Anaya on the day we received the keys, but it seems like this was completely ignored. Legally, any deductions over $125 require a receipt to justify the cost, but we haven't been provided with any such documentation. This is a clear violation of California Civil Code Section 1950.5. I've spoken with the Department of Real Estate (DRE) about these issues, and before moving forward with a formal complaint, I was advised to give them another chance to address the situation. However, their lack of responsiveness and disregard for the law have left us with no other choice but to warn others about their unethical practices. I would strongly advise anyone considering renting from NEW BRIDGE MANAGEMENT to think twice. They have shown a complete lack of professionalism and transparency. Save yourself the headache and avoid this company at all costs. read more

Terrible Management and Communication Issues I have had an extremely frustrating experience with New Bridge Management. After living in one of their properties for over two years, I encountered numerous issues, especially after giving notice of our move-out. First, there was a sudden and unexpected increase in our rent without any prior notification, which is not compliant with California Civil Code. We tried to address this with the management multiple times, but they either failed to respond or provided inadequate explanations. Despite our attempts to clarify the situation, the management continued to withdraw money from our account without authorization, even after we had resolved the supposed violation they claimed. Moreover, even though we moved out over a month ago, we still haven't received our security deposit back. I have contacted their office several times, left voicemails, and sent multiple emails, but their response has been completely unprofessional and unacceptable. They have not provided any updates or explanations for the delay, leaving us in the dark about the status of our deposit. Additionally, during our lease, we experienced discrepancies in our rent payments. For example, our April payment was short by a mere $0.35 due to their automatic withdrawal system, and despite the rent being listed online for less than what we were being charged, they never provided an explanation for this inconsistency. This level of unprofessionalism and lack of communication has made dealing with New Bridge Management a nightmare. I would strongly advise others to avoid renting from them, as their management practices are not only frustrating but also potentially illegal. read more

As a former tenant, I would definitely NOT recommend New Bridge Management or Adrian Harrell. She's already been disciplined by the CA BRE just last year (2017) for fraud (just search her name and ALV Property Management to read the case). She does not respond to requests to repair damaged properties (damaged by weather, leaving the home inhabitable for a time being), lied in court after trying to keep my deposit (she lost) and, as shown if you search the above, DOES commit fraud in the course of business. I would not recommend any tenant to work with her and I would recommend any homeowner to avoid using her as she has already been proven to use your money fraudulently. read more

Adrinne (probably misspelled name) is the manager of the company. She IS a stuck up power hungry condescending Bitch. I was the Property Manager and Maintenance for a small apartment complex until I relinquished the position and the owner (Jin-nan Liaw) who is a backstabber hired NBM to manage the property. Adrinne stated that her office and tried to contact us on many occasions for a few different things which NEVER happened. Out of the blue we are given a 90 day notice to move and when we move out THE BITCH says we were Evicted. If you are looking to rent or buy property that is handled by NBM, STAY THE HELL AWAY FROM THEM!!! read more

By far the very best experience I have ever had with a property management company! Moving, especially renting, can be so stressful! Maria has been by our side since day one, answering a 100 questions, working with us on dates and times, and was so incredibly detailed in our walk through! Never once did we feel like we were being annoying, or bothering the office staff, or asking to many questions! I am so incredibly happy to be able to rent from this management company and look forward to the future months as renters! read more

i was very satisfied with the staff at New Bridge. The home we were renting was sold and we had 60 days to move out, mind you I have 7 kids one being a newborn and it being December, the worst time of the year to move, but New bridge was very helpful. They even made a number of phone calls on behalf of me to ensure some of the stuff we left would not be thrown out. I'd go through this agency again and even asked Adrian to contact me if a rental became available that would suit my large family's needs. read more

We've had to go through these people before, while renting our house.. some of the rudest most disrespectful people we've ever had to deal with, 0 respect for families and 0 sympathy to whatever they might be dealing with, straight money hungry monsters that are the worst thing to the community, from robbing college students and not helping or understanding, to having 0 sympathy to struggling families, I would highly recommend to stay away from New Bridge Management as your property management. read more

Finding a rental was not easy however once I did the process was easier than I thought. Maria @ New Bridge made move so much easier . She accommodated my schedule to here schedule for both of my viewings, answered all if my questions immediately and more importantly got back to right way when she didn't know the answer to my question . 3 weeks in our rental property My kiddos & me couldn't be happier .. Customer service 100 % & a perfectly clean house was great ! Thank you Maria read more

First off I have to say that Adrian is the best landlord I have ever dealt with. Not only is she a kind hearted person but she is on the ball. Anytime something needs to be fixed she has it fixed pronto and I respect that. Hands down New Bridge Management is the best company to deal with when it comes to property management. Adrian deserves a huge raise .......................thanks.......Phil D. read more

this place is complete trash!!!!! be very aware they are pushing you to be the first applicant on a first come first serve basis and quickly denying you so they can collect more and more fees!!!!!!! that is on the ridiculous $250 you have to pay in top of your deposit and then $30 a month for some sort of bullshit "service"! i'm considering reporting then to bbb. read more

I have been renting a condo managed by new bridge management, and i must say Adrian is the greatest property manager i ever had! If you have a maintenence problem she will have it fixed immediately. The maintenence worker, Mike does an excellent job at fixing things!..thanks guys, your the best!!! 5 stars all around!! read more

This is a great property management company. I have been very impressed by how Adrian takes care of issues with a sense of urgency. She is professional, very approachable, and very responsive. Great follow up! Maintenance (Mike) is polite, on time, and knows what he is doing. I strongly recommend this company. read more

I am living in Melbourne Australia, and have a few rental investment, but Adrian and her team in Turlock manage my investment house in last 7 years much less hassle than investments at home, company's account system, and her handy men team are fantastic, I really appreciate her leadership. read more

Adrian and her staff are the Best ... 5 stars for sure. Rick & I rented a townhouse thru Adrain's agency and she was more than helpful getting us all settled in and making us feel so welcomed there. Like I said they are the Best. I would highly recommend New Bridge Management .... read more

NBM is always very prompt in dealing with tenants and owners! Their staff is good at following through on repair needs and making sure that everything is taken care of timely. We appreciate the services they provide and have been really happy since we started using them. read more

New Bridge Management is a great company. Especially Adriane she is wonderful and very professional, she does her best in trying to help you. We are very thankful with New Bridge Management. Keep up your great work in trying to help thats what makes you guys wonderful. read more

This is THE property management company to go to. I can always rely on them to take care of our work orders in a timely fashion, usually within 24 to 48 hours. The staff is always friendly and Adrian is very professional, always willing to help out any way she can. read more