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    New China

    5.0 (2 reviews)
    InexpensiveChinese
    Open 10:00 am - 9:00 pm

    New China Photos

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    2 years ago

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    Royal China - Tiny soggy dumplings

    Royal China

    4.1(16 reviews)
    46.1 mi
    $

    Love everything I tried. The food is always fresh and hot. It is made the way you ask for it. I…read moreask for no MSG. The service is fast always. We don't eat there but it just a little sit down Place.

    We have been ordering from this place for ten plus years, it was a tradition for Christmas eve…read moredinner. I haven't ordered since December because something seemed off with that order. The fried rice was not the best and the veggies in the entree were different. Placed order tonight and everything was fine until they called me while my husband was driving home with the food. When I answered a woman was shouting over her coworkers asking if I picked up food. I said yes, my husband did and click she hung up. The phone rang again it's them and again asked if I picked up my order. I said my husband is driving home with the order now and I asked if there was a problem. She said check the order and let us know and click. I called them back and I'm upset because we live close to thirty minutes away. I ask what is going on? Do I need to call him and check the order? Surprise!!!! The people that take your order and talk to you on the phone are an answering service. That has terrible customer service. We ended up missing parts of our order and were told to come back and get the food they forgot. I asked if they could just refund me and the terrible telephone service they have didn't know how to do that. We will not be order it again. Shame the family that did own it was wonderful!!! We will miss them.

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    New China - chinese - Updated May 2026

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