Debbie is Amazing! I've been using this pharmacy for…read moredecades! Debbie is ALWAYS available to help out! She knows EVERYTHING that goes on in that place! John is cool too! Everyone that works there is pretty great! But, ya know the signs of a true professional and that's Debbie all day! Glad that this family based pharmacy is still there to help me out with all my Rx's. Thanks Bardonia Pharmacy!!!

The absolute best pharmacy IN THE WORLD!!! Went to them when they were across the street where that…read morehorrible CVS is now. And have been going to the "new" one and they are still the best pharmacy in the world. The people, the best and kindest. Always there to help. Never waiting long. Employees smart, polite and have always, since the 1st time I went, they greet me by my 1st name, ask how im doin, etc. I can keep going and would take up even more space but the bottom line is - if you want to go to a great pharmacy, thats clean and your treated like a human not just some RX number. Where the service alone is a reason to go on top of everything else. It really IS the best and will always CHOOSE to go to Bardonia Pharmacy for as long as they'll have me. Thank you for your years of superb service, help, kind words and more.

We went through the drive-thru, the person working there was nice, very quick and efficient, and we…read moregot our prescription very fast.

Very rude person on the phone .After being told my medication wasn't there .I found out my…read moreinsurance was billed the day before by CVS..Nice person at pickup counter discovered someone had created another profile for me instead of just changing my address on the other one.Go in and they had medication all along .Get a call back from a male employee who was completely rude .Zero on the customer service skills.

The pharmacist is always willing to go the extra mile to answer all your questions and concerns!!…read moreThe staff is fast, friendly and very professional!! Awesome place, clean, always stocked, hardly no wait time, you don't have to wait hours to receive your prescriptions. The whole staff is Great!!! I would recommend the business to anyone.

I want to share a story with you and thank the staff and pharmacist at Eckerson Drug Store on Route…read more45 in Hillcrest, NY. I've been going to them for years , a little over a year ago I moved out of the area. I continue to go out of my way to get all my prescriptions from Eckerson because time and time again they have given me exceptional service. Today my physician prescribed an additional medication for my cholesterol. Hillcrest Pharmacy called to tell me it was ready. A few minutes later they called me back to let me know the copay was $100. I said I didn't mind the co pay but I want to talk to the pharmacist to ask about any side effects and if I really needed this prescription. When I arrived at the pharmacy I was greeted as always by the staff upfront and at the back counter. The pharmacist got my prescription, as I was asking him if I really needed it, he ripped open the bag and said you are not getting this. He further went on to explain the doctor prescribed Fish Oil. That I should get it at Costco or the Grocery store. I was relieved that it wasn't a medication I needed to take, and very happy the Hillcrest Pharmacy was looking out for me as they always do. Hillcrest Pharmacy is personally owned and part of the local community. I highly recommend everyone to try them, you will not go back to the big chain pharmacy again. Thank you Hillcrest Pharmacy. I got the same quantity and mg. Of Fish oil for $10. at my grocery store.

Finally this long awaited CVS location opened in my local area, so exited to see a brand new…read morelocation. They are low in stock but have a great variety of selections so far. The drugstore makeup area is amazing. Looking forward to more stock though. Love the self checkout option!

This is not my local CVS but when my and the other local CVS' nearby didn't have the medication I…read moreneeded numerous times., Monsey did. When I had a prescription issue, the pharmacist straightened it out immediately. When i have called numerous others CVS pharmacies, to talk to the pharmacist, i've had to wait at least 15 + minutes JUST to have someone answer the phone. Call Monsey Pharmacy, answer after 2 rings. This location is like the hidden gem of CVS'.

I have a great experience with West Nyack Pharmacy. When the item is not on their store they will…read morekindly order it for me. Their service is excellent.

The carpeting in the West Nyack store either needs a very deep cleaning or should be replaced. It's…read moredisgusting looking.

I waited several days before writing this, because, had I started immediately after the last time I…read moredealt with them, it would have been a "tapestry of obscenity" still hanging in space over the Hudson. For two years, I have more or less been forced to use CVS for any prescriptions that weren't mail order. I have a lot of health stuff, so this ends up being a lot of prescriptions. And unequivocally, I hate CVS. My gripes have been consistent and constant. Things I need are not in stock, though they're common and I get them every month. CVS doesn't have the strength/size/quantity I need, so they substitute and don't tell me (though they do have to speak with prescriber). I have multiple things to pick up, but when I go to the drive through and *ask* whether there are more, it's "No, that's it," when of course there's another one in a basket somewhere. They keep refilling an expensive med that I don't use any more, even when I've archived it and refused to accept it every time, so Spouse comes home with it, every time. (He forgets. That's why we pay professionals.) There were even times, when using their specialty pharmacy, I'd have it delivered to the store if I had to be gone for the day or it was really hot--all they have to do is unpack the huge outside box and put the much smaller pack in their large commercial refrigerator. Multiple times, as soon as it arrived, they would call me immediately and say, "You need to come pick this us now because we don't have room for it." That was untrue. They were just stupid. "I have it sent to you because I CAN'T GET IT RIGHT NOW." Last week was my limit. Despite having spoken with them before, a prescription that said clearly "30 days" was only filled with enough for 15 days, and they didn't explain to me why until I was crying and yelling on the phone. The woman I spoke with made it seem like it was my fault. Another prescription I needed was unavailable for refill on the website, just a note to "call the pharmacy". Why? No idea. "You just have to call us." I DON'T WANT TO CALL YOU! BECAUSE YOU MAKE ME CRY AND SCREAM! After that call, I moved everything to the mail order pharmacy, even though it's a megacorp and I don't like how they do business. I even contacted all my doctors and asked them to write new scripts. I archived every prescription and will refuse every call and SMS from them. I'm so angry now, my stomach is in a knot and, were someone from CVS here, I would want to smack them. I hate CVS. I hate CVS. I hate CVS.

My review is not for the pharmacy but the store…read more I am in the area where this particular store is located at least once a month and I always stop in right off the Palisades to grab grub. I have found that ALL CVS stores are NOT the same when it comes to sales, BOGO, 1/2 prices and such. But for this store they always seems to have specials on those tins of almonds and chips that I cannot find at even my local CVS, so ya know,I buy bulk when I can LOL. The counter staff has always been super nice and the chances of me receiving that mile long receipt we have all known to be awarded after a 2 item shopping spree, is 100% guaranteed!.

I picked up my prescription on 21-Feb. the lady working filling prescriptions couldn't be bothered…read moreto come to the counter. She ask my name (last, first) which had to shout across so she (and everyone else) could hear me. Then she ask my dob, which I was reluctant to yell out. Instead of coming closer to hear me she just kept asking "date of birth". When I gave her only a partial date (month/year) she got annoyed and started giving me attitude. I normally have decent service here. This lady had no clue what customer service is. She was unprofessional and it caught me off guard. If this happens next time I will ask her to come to the pick up counter before sharing my details with everyone. She can enjoy the embarrassment of the moment instead of me.

CVS is absolutely trash and has only been getting worse over the years. No one should spend an hour…read morewaiting in a drive-thru. Most of the time it's the same wait inside of the building which is why people prefer the drive-thru option but it's pretty much the same at this point. To make matters worse, finding an employee on the floor to assist you is difficult as well. These are issues that take place at almost every CVS I go to. They should really do better. So far, they're trash.

I am so angry and upset I felt compelled to share my story. Today I had the most horrible customer…read moreservice experience at CVS in Stony Point. I went to make a return of 3 boxes of Christmas Lights and a Box of Hallmark Christmas Cards. All unopened and all on the same receipt of self checkout. For some crazy reason, the box of Christmas Cards on the receipt did not scan correctly when I made the purchase. Unbeknownst to me until I went to make the return, not only was I charged $20.49 for Christmas cards that were $17.49, they outright refused to make the return. When I asked to have them check the Christmas cards, they said they couldn't compare them as they are all sold out, even though it says clearly on the receipt what item I purchased. I spent over an hour of my time waiting on two managers, PABLO and THOMAS who treated me with utter disrespect and blank stares, each saying there was nothing they could do. How can that be an answer? They are both completely clueless and looked as if they rolled out of bed. What ever happened for dressing for the job? I've worked in retail, there has to be an over ride or I should have at least been offered a store credit. As a resident of Stony Point for over 30 years, I have been a loyal customer of CVS and I am being penalized for using self checkout. This because they don't have enough people employed to cover the registers, especially at Christmastime. I tried calling CVS main customer service, but of course they are experiencing an overload of calls. Gee I wonder why? I am calling again tomorrow and I'll keep you up dated. It's not about the $20.49, it's the principal.

So many issues with this place. Management must be TERRIBLE. The pharmacy is extremely slow with…read moretheir customer service and the staff always seem unhappy. I think corporate needs to be notified. Do yourself a favor and go across the street to Walgreens. Or ANY other CVS location.

The CVS pharamacy staff is always friendly, happy to answer questions, and efficient. Additionally,…read moretheir automated prescription refill over the phone is wonderful and very intuitive.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.