Captain Brad/Kristen…read more I just wanted to send you a word of thanks for the service that you provided to our family on Monday, August 10. Your professionalism and thoughtful words provided a real sense of dignity that were certainly worthy of the occasion and was a beautiful way to say farewell to our sister and our friend as we all closed one chapter in our lives and moved onto the next. We were all moved. We would not hesitate to recommend you and your services to other friends. Thank you

For a business working with families making end-of-life arrangements, I expected a much more…read moreprofessional and compassionate interaction. Unfortunately, this was not one. I was criticized for calling different captains while simply trying to research my options and even corrected on how I spoke about my own father's ashes. No thank you.

There are simply no words that could ever fully express our family's gratitude for Lilly Darling…read more Over the past few months, our family experienced the unimaginable, we lost two loved ones, one in April and another in June. To have to walk through that kind of heartbreak twice in such a short period of time is something no family ever expects. Through it all, Lilly became so much more than a funeral director. She became a source of comfort, strength, guidance, and genuine love during the darkest moments of our lives. From the very first meeting, Lilly treated our family as if we were her own. She carried us through every step of the process with incredible kindness, compassion, patience, and grace. Every detail was handled with such care and professionalism that we never had to worry about whether something had been overlooked. She anticipated our needs before we even knew what to ask, offered thoughtful advice when we felt lost, and communicated with us every step of the way. In the middle of overwhelming grief, she gave us peace of mind. What touched us most and something our family will never forget is that Lilly was actually on vacation during one of our funerals. Most people would have understandably stepped away, but not Lilly. She made sure she was there for us anyway. That speaks volumes about the kind of person she is. She didn't see us as just another family she was helping, she genuinely cared. Knowing that she chose to be there for us, despite being on her own personal time, meant more than words can express. It made us feel seen, supported, and deeply cared for during one of the hardest days of our lives. Lilly has a rare gift. She combines extraordinary professionalism with an even more extraordinary heart. She showed our loved ones the dignity and respect they deserved and showed our family endless compassion at a time when we could barely function. She cried with us, encouraged us, celebrated the lives of our loved ones with us, and somehow made an impossible process feel a little less heavy. By the end of these past few months, Lilly no longer felt like someone we met through tragedy she truly felt like part of our family. We will always remember her kindness, generosity, unwavering support, attention to detail, and the love she poured into helping us honor the people we lost. From the bottom of our hearts, thank you, Lilly. We will never forget everything you did for us. Cartwright Funeral Home is incredibly fortunate to have someone as exceptional as you. Anyone who has Lilly by their side during one of life's most difficult moments will be receiving the very best care imaginable.

TOur experience with Cartwright Funeral Home was disappointing from start to finish. We dealt with…read moreunprofessional and insensitive comments from staff, poorly printed prayer cards with blurry text, a lack of accountability when concerns were raised, and mistakes during the funeral service itself. Although the funeral home eventually agreed to refund and reprint the prayer cards, the overall lack of compassion, communication, and attention to detail made an already difficult time much harder. Based on our experience, I would not recommend Cartwright Funeral Home.

They made the whole process extremely easy. During trying times it's easy to get taken advantage…read moreof. I contacted 3 funeral homes in preparation to a family member dying. Our local one came in with the cheapest cremation costs. A friend recommended Casper and it was almost half the cost from what our family funeral home quoted us. That was with a discount as well! I called Casper about 2 months beforehand and they were very detailed and provided all the info that was needed. I had multiple phone calls with them and they were able to assist me even though I was in California. I mostly spoke with Jake and Colton during this process. When I arrived Saturday was the only day I could go down and we had a snowstorm the day prior. Roads were pretty bad and they were able to accommodate me even though they had a service going on. Parking can be a nightmare there, I parked a few blocks away near a barber shop. I would recommend this place to everyone!! I was truly blown away by their service and empathy.

Great service and staff. My loved one had a wake here in the states and then needed to be brought…read moreback to Central America, Casper staff did an excellent job facilitating this entire process. Not to mention, everyone was very kind and compassionate throughout the entire time.

I went without an appointment (might be better to have one) and was greeted warmly by Kimberly. I…read moreneeded a headstone for my cemetery lot and she explained all the options of stone, lettering style etc etc. I left there feeling very satisfied that I had chosen the right company!!

Ann Hefner, in the Kingston office, is a gem. So helpful. We ordered a bench and a grave marker…read moreand they turned out just as we had envisioned. Thank you for making a difficult process easier. I highly recommend Quincy Memorial.

Lola Tom was extremely helpful from our initial meeting until the funeral. The ceremony was a…read morecelebration of life blending Chinese and Western traditions. Lola and her team were exceptional with the Chinese details. Our loved one was living in Quincy, but her roots were in Brighton. We appreciate that Lola and Hamel were able to secure the use of a Newton/Brighton funeral home. This venue allowed elderly friends to pay respects locally. Lola and her team had every detail covered. The amenities and services provided to our loved one and our visitors made the experience exceptional at this time of sorrow. Chinese snacks and refreshments were provided for the day. The car service and police detail were excellent. Hamel did their due diligence by driving out to the cemetery and our funeral route in preparation for the day of the funeral. Lola also dealt with the cemetery and the florist on behalf of our family. At the funeral, Lola explained both in Chinese and English for our visitors the particulars of the day. We were extremely pleased with Hamel and would highly recommend them, but especially their Asian services.

If you are looking for Chinese funeral services in the Boston area, please choose this funeral…read morehome. Our family lives in Newton and made a hasty decision regarding a different local funeral home as our grandmother passed in the middle of the night. This other funeral home we chose did not have any guidance to offer regarding transportation of cremains to China and so we called Hamel Lydon. Though we did not conduct funeral services or cremation through them, they were extremely kind and helpful regarding next steps for our family and even reached out to this other funeral home to help coordinate. This process is never easy but it was a relief to speak with someone who was well versed and willing to help.

I can not thank Dee Funeral Home and John Arena for such a beautiful and smooth service for my…read morefather. I walked in knowing nothing and so nervous. John made everything so easy and affordable. He did not miss a detail. Everything flowed perfectly. Thank you so much!! I will recommend Dee Funeral Home to anyone in the area looking for a first class service.

I truly cannot emphasize enough how amazing John and his team were in planning my mom's burial…read more This is the second time we've used Dee, they are the very best. John was meant for this work and it shows. He is empathetic and patient, while also being extremely organized, knowledgeable and seemingly always available. John walked us down this very difficult path in a gentle manner, and took care of us and our mom like we were family. We never felt pushed towards any decisions, he showed us options and let us decide always ready to answer questions. I hope I won't be planning a funeral for a long time, but I can tell you without a doubt I would work with Dee again.

I worked with Dawn and received excellent services during this very difficult time. She was very…read moresensitive, informative, patient, and kind. She made a complex and very difficult time less painful. She was a true support and lightened the load. I would definitely use Neptune cremation services again

My mom died in a terrible car accident. I was absolutely stunned with grief. Dawn Qualls was my…read morecontact and she "held my hand" through the entire process. I felt loved by a person I will probably never meet in person. Everyone at that office was amazing. I now tell everyone I meet that they need to sign up with Neptune, and we've made our appointment, too. The cost was amazing. My mom bought the package 20 years ago, but we didn't pay a dime except for extra death certificates. I can't recommend this service enough.

I highly recommend Quincy Memorials! The quality and speed of service were amazing. We were so…read morehappy they were able to set memorial before the service in such a short notice. Thank you

I had called every memorial company in the Quincy area and they were the only ones that would help…read moreme. I had a headstone made in TN and wanted it shipped to MA for my father's plot. No one would do it unless they were the ones to make the stone. Mr. Poirier was nice enough to listen to my plight and offer to help me out. Once the stone was shipped, it was set in no time. My family was very happy to have it set. Can't thank them enough for their help.

This was an exceptional experience end to end. Mika is soothing, calm, detail oriented, and…read morepatient. She answers every question with precision and follows through on everything she says she will accomplish. Mika went above and beyond to make sure my grandmother, Carolyn, was honored. I cannot thank her enough. My only feedback is it would be nice to have a custom bag like the one I have pictured to carry the urn out to the car.

I would strongly discourage anyone from using Boston Cremation…read more Our family has had an incredibly frustrating and distressing experience working with them during one of the most difficult times of our lives. They issued a death certificate listing a cremation date that does not match the actual date of cremation. When we contacted them to have the error corrected, instead of taking responsibility, we were given the runaround. Most recently, we were told that the date on the death certificate represents the date they "started the paperwork" for the cremation rather than the date the cremation actually occurred. We do not believe this explanation is accurate or consistent with Massachusetts requirements, yet they continue to refuse to correct what we believe is an error on an official legal document. As a result, our family has been forced to continue pursuing the matter instead of being able to focus on grieving. Unfortunately, this has not been an isolated issue. Throughout the process, communication was poor, empathy was lacking, and we repeatedly had to advocate for ourselves to receive basic information and proper treatment. The entire experience has caused unnecessary stress and has ultimately required us to seek legal assistance. Families deserve professionalism, compassion, and confidence that important legal documents are being completed accurately. That was not our experience. I sincerely hope no other family has to endure what ours has.