J&L recently removed 4 Trees (2 Lage, 2 small) from my Bristol, Tn residence…read more They did an excellent job at a very competitive price. Thank you J&L !

We had them come to bring trees down that were leaning over our house. They did that, but caused a…read morehuge divot in our driveway which they took off $100 for. Then, we had them build a retaining wall and they made divots with the machine in our driveway as well. We were leaving and paid them for the job thinking it would be finished that day. Well, they get 4 bells of hay and lay them on the bank, don't finish the wall, and are supposed to bring a load of gravel for the back part of the driveway they dug up. It took them a month to come back to lay the gravel. The still didn't finish the wall at this point. I call them and ask them when it will be finished and what the plan was with the bells of hay. He tells me the city "made" him buy them but not to spread it.... Makes sense. Then he says he will be here Friday (today). He sends his dad today to finish the wall and my husband texts him asking him not to let whoever was doing it throw the excess block over the bank. Well, they did. My husband calls to ask him why and he says "we didn't do that". My husband had spent the entire day before cleaning out what they dumped during the project. When he was told that, he hung up the phone on my husband. It was clear that once they got their money they did NOT care about finishing the job. Very disappointing considering we waited a month for them to finish and spent a LARGE amount of money and this is how the owner decides to treat us.

I want to retract my review of this company. I was SO IMPRESSED!! But, in my cost (close to $10k)…read moreit stated my chain linked fence would be taken down and replaced back in PROPER place. When the guys returned to pick up the huge brush pile, their removeal of fence and their replacement of it was pathetic. I have dogs (they knew this). The chain link fence post holding the two panels 1) wasn't even hammered back into ground 2) there is now at least a 2-3 inch gap at the bottom that can easily be pushed so is of NO USE. The top of the chain link was attatched (two sections mind you) by two hooks that they haphazard "rigged". Due to health issues (a broken foot) i was unable to CK the fence but thought it would be great given their professionism. I was WRONG. I've sent multiple emails, calls and texts to owner Ed Sheffey and Bo Rowan since the beginning of Nov. with NOT EVEN A WORD in response. Everything I previously stated I retract. Any company (esp one you've done $$$ business with) should respond to ANY inquiry. HORRIBLE HORRIBLE CUSTOMER SERVICE & TAKING RESP FOR THEIR WORK. I (who am on a very limited income but was fortunate to have some funds, due to my Father's passing, for household repairs.) NOW will have to spend MORE MONEY to replace / repair my chain link fence that was in excellent condition with no holes, gaps etc.. No response is unacceptable with the amt of money you have to spend for tree removal and for the end result to be shoddy, inconsiderate and ignored. I would give NO STARS if I could. I do NOT appreciate a company taking my money, mangling my fenced area for my dogs (which they had knowledge) and having NO RESPECT or CONSIDERATION for their customer. Pathetic. Do not let them lie to you about their great, Veteran service because 1) there is no respect for their customer and 2) any follow up or questions or ANYTHING - after THEY DEEM JOB COMPLETED- will be IGNORED. In my exp this indicates that they acknowledge their mistake but do not give a damn to either speak to their customer about it or to repair the damage THEY caused and guarenteed. DO NOT be fooled by their bs. I'm so, so disappointed.

Rowan Tree Care took down two trees for me, one which had crashed thru part of my fence. Great job,…read moreprofessional, personable, timely, fair price and went above and beyond on service!

Brandon & crew did an amazing job cutting down a huge maple, ~90' tall & ~50' wide plus ground down…read more10-12 stumps. Showed up when scheduled & did everything discussed. Will definitely use again!

We needed some underbrush removed from under pine trees. It was full of poison ivy and summac…read more They removed it and sprayed brush killer. Brandon said they would come back if we noticed more poison growing, that it was part of the contract. Within 2 weeks, some was going back. I called and he said give him a couple of days and they would come back. I've called repeatedly for a month now and can get no reply.

We requested service on our stone paver walkout pathway because the base underneath eroded away…read morefrom past rainfalls. Trevor and his wife Meagan came out and assessed the damage repair job. They gave a very fair price quote and a job length of four days to repair. We agreed to have Moonridge Outdoor perform the repair. Trevor showed up with an another help (did not get his name) and they started the job. They were very polite, professional and diligent. The job they performed was excellent and they completed it in two days. We are very pleased with the work and would absolutely recommend Moonridge Outdoor for any land and hardscaping project needs.

Excellent tree expert Tree work was perfect and tree fell…read more exactly like he planned it. Mike and his crew were experienced and did a wonderful job. I would recommend Mike very highly.

Mike and his crew worked very hard at a reasonable price. They removed a 50+ foot chestnut tree in…read moreclose range to our garage, fences, and power lines, and did an excellent job. They even cleaned up the painful chestnut seeds at the property. Very happy with their work and would definitely recommend them!

Communication and services are clear. This company is very responsive to quote request and other…read moreinquiries. I wish I could engage them but they are expensive though I feel confident they would do a thorough and professional job.

I hired Promier to renovate our home's landscaping, install an irrigation system, install low…read morevoltage lighting, and address some grading issues. Prior to selecting them I met with over a dozen other companies in this area. Promier was far and away the most professional company I dealt with. They were not the cheapest alternative (nor were they the most expensive), but given that the work to be done would be seen by so many people, we wanted it done right. We viewed this as an investment in our home, but we also didn't want to overpay. I had companies give me quotes that were so low, I knew they couldn't deliver quality at that price point. I had other companies develop plans that were more focused on trying to sell us a lot of plants or services rather than developing a custom plan that suited our home. Promier came to our home, met with my wife and I, and spent time going over their proposal in detail. I appreciated their willingness to answer our questions and incorporate our feedback and special requests. They changed the plan a few times until we had something that we knew we would like. Some companies we met with would show us their proposal in person but not let us keep it to review out of fear that we'd take their design elsewhere. Promier wanted us to be comfortable with the work, so they gave us time to review the plan on our own (with our agreement that we wouldn't give their plan to a competitor). When the team came to do the install, they were very professional. Every day before they left, they took time to clean up their work and make sure the job site looked presentable. Even the quality of their equipment and vehicles reinforced to us that they were serious about their work. When the job was finished, we had questions and a few last minute requests. They emphasized to us that they wanted us to be fully satisfied, and so they took the time to go over their work with us to make sure we were happy. Given this review, you might think I'm an investor or owner of the company. I'm not. I'm just a consumer who has had far too many experiences with companies that over promise and under deliver. Promier is not that kind of company. It's such a rare occurrence to find this in companies that I feel that others should know about them. They have my highest recommendation.

Not very good people. Do not stand behind warrenty. Do not return calls. Have moved location…read more Phone number goes to voice mail. Seems like after giving them 20000 wish of business they would care but as a fault unit they are not worthy. Heard the owner died. Still no excite for a business to screw people

Mike and his crew did an amazing job! Excellent job and work ethics with even better prices.read more

We have used them on two different occasions and they we always very professional. They showed up…read moreon time, did great work and cleaned up properly. We would highly recommend !

A major limb fell from our large oak tree that completely blocked the driveway. We called them, and…read morealthough their day was already booked with jobs, they came right away before starting their schedule and took care it. 25 minuites after we called, the driveway was cleared, the wood was cut and stacked, and we had scheduled for them to come back at their convenience to trim other problem branches from the tree. They came back at the end of the day and completed all the trimming! The prices for both jobs were more than fair, and the work was of a very high quality. We won't use any other company in the future: we've found the best!