I have been going to Kristina's for at least 10 years. She and her mother are absolutely amazing…read moreseamstress and have altered clothes for our entire family as we have grown and shrunk over the years. She does get backed up so if you are in a hurry, especially for less involved items that require less skill, you could try elsewhere. I have never had a problem with Kristina's meeting promised times and she has even rushed items once or twice.

I have been a long-time customer here and 4-5 years ago received excellent service - the work was…read moremeticulous and completed on time. The last few times I have had work done here it was never ready when scheduled. Last year I waited six weeks for alterations to a vintage shirt. The owner "lost it" and didn't tell me for several weeks. Eventually she found it and did the work. Six weeks ago I dropped off a shirt for alterations. Three times I went to pick it up and each time she said it would be "ready next week." I called today and it was not done. When I tried to ask when it would be done the owner became upset and told me I was "making her feel bad." I picked up the shirt and will have the work done elsewhere. I don't think the staff are able to handle the volume of work they have and are unable to be frank with customers about when to expect it will be complete. I will no longer use their services as I am not confident the work will be completed on time. This is nerve-wracking if the items are needed for a particular event. Unfortunate as their work is excellent when it's done - but of no value when a customer can't depend on it to be ready when scheduled. They want to provide good service but should not commit to work they cannot handle.

Hemmed a bridesmaid dress for me in 24 hours for a wedding and it was perfect, thank you!!read more

Work was great and on time. I was very happy with the results. I had a dress altered and a suit…read moredry cleaned and repaired.

Carmela is a miracle worker! She tailored my bridal gown exquisitely, from advising on the perfect…read morelength and fit to sewing in cups I didn't even realize I needed so I wouldn't need a bra. Every detail was flawless! She even offered to create a simple custom veil that matched my dress perfectly and completed the whole look. She is super skilled and had an unmatched eye for detail. Don't walk, RUN, to Carmela for all your tailoring/seamstress needs!

I took my bridesmaid dress to Carmela and I was very happy with her services. She was very…read moreresponsive and knew exactly what she was doing when I showed up to her door. She had discussed the way the dress may fall on my back and at first I was okay with it but when I took it home and tried it on for longer, I realized I didn't LOVE it. I texted her and she got me back in to fix it the next day because she wanted me to feel good in the dress. She did the alterations quickly right then and there for me. Overall, she was accommodating, timely and set realistic expectations based on her expertise. I will certainly be back for alterations in the future!

L&H Bridal is truly a special place…read more The staff are all so friendly and treat you like you are their own daughter getting married. I worked with my consultant Allie who is phenomenal. I had a somewhat vague explanation of the style and inspiration and Allie whips out the most perfect dress. Of course, I tried a few others but the first one she nabbed for me to try was the winner! Allie went above and beyond to take photos so that I could include my older brother who was unable to attend. If you are looking for another style, the staff don't hestiate on going to their other locations to grab a dress for you to try on. The ballroom is large and you don't get overwhelmed since the dresses are all so well organized. The selection is massive with all colors, styles, and aesthetics accounted for. If you are in Philadelphia or the suburbs of Philadelphia, honestly this is the only bridal salon you need to visit! I absolutely loved my experience here for getting my wedding dress and wholeheartedly recommend.

Where to start... (worth the read from someone who purchased their dress at this awful place)…read more My first visit to L&H was fabulous with Tara - she helped me find my dress, and made the entire process enjoyable (she knew exactly what I wanted after asking all the right questions). However, the great experience stopped there. I also ordered my bridesmaid dresses through L&H, but when they came in, they were a completely different color. The manager assured me that they would work with the manufacturer to have them reshipped quickly, with a deadline of a month before my wedding (3 of my bridesmaids lived out of town)... that did not happen, and I had to be the one to call continuously asking where they were, until they finally came in just 3 weeks from my wedding (oh, and they still weren't the correct color, but at this point, there was nothing I could do). This is where it all went downhill. I had the WORST experience having my dress fitted. Lucy, the seamstress (who I later figured out was the OWNER), was rude every time I went in there, made my dress fit worse than it originally fit, and made awful body shaming comments to me and 3 of my bridesmaids). Needless to say, I couldn't complain to the owner... My first fitting: Lucy came in for a solid 3 minutes. I asked her to make the bra area smaller to fit my small chest, and she told me to wear cutlets... she then pinned me where I asked her to take it out around my stomach, and bring up the straps somewhat. Then left. I was in and out in 10 minutes. My second fitting: I brought my two bridesmaids thinking their dresses would be in, as it was past the date they promised.. they were not in. My dress fit WORSE than when it first came in. She had not taken anything out of the waist and took the straps in so much that I could barely fit them over my shoulders. I expressed my concern and then sent a detailed email showing how the dress fit at my first fitting, to then, so that she could fix it properly. I was now less than a month out from my wedding and very distraught, but figured I would give them another shot. My third fitting (I requested this one because they wanted me to come back just for a final fitting a week before the wedding, but I did not trust that it would actually fit). At this point, I tried on my dress and noticed where it had been taken out- it was bumpy (I had light beading), so I asked if I could talk to Lucy... in which she came in and said "what's wrong now?". To the BRIDE. I asked her if she had finished taking out my dress, or if she still had to do so, to which she responded "it is done, that is the best I could do", and I explained and showed her that it did not lay flat, that it looked bad, and you could tell it had been taken out. She said again "that is the best I could do, it will lay flatter after it is pressed", turned around, and walked out. I was appalled, but at this point did not want her touching my dress again. I was too scared to complain to anyone or ask her to fix it because I was honestly worried she would do something to mess it up further. I asked around and found another seamstress who could help if I came back in and it still looked bad. Lucy (the owner) also asked my bridesmaid "what she was going to do with what little boobs she had" when she asked to have it adjusted (again, basically telling her to wear a bra), and made my other bridesmaid cry after asking her "what she planned on doing with all her fat" and told her to wear Spanx, when she was 2 months postpartum. Lucy also tailored two of the bridesmaid dresses and made them fit worse than when they originally tried them on (there is a theme here). The shop would not refund them the money. RUN from this place. They made an experience that was supposed to be wonderful, absolutely dreadful.

I had a dress altered fall of last year. She was rude and seemed very entitled as because she…read moreseemed to know better. She also criticized my dress material. She agreed I could pick up on a confirmed date and time a few weeks later. When I arrived it was barely worked on. She is completely disorganized with pins on the floor by the way which is a safety hazard. I had to come back 1-2 hours later so she can fix it. Complete waste of time and unprofessional. I did not recommend her to any friends or family- there are other tailors in the area that are more professional, timely and offer affordable prices

I had a very emotional experience. I was going to just write it off and forget about it, but I…read morethink it's only fair to the owner and other brides-to-be to share my experience from my point of view. I came to Sammie in September 20, 2022 to request a few alterations for my wedding gown. I needed it to be taken in, have a zipper installed, patchwork to be sewn back on, among a few other things. I needed a petticoat for my dress, and the one that I brought in from Amazon didn't quite work, so Sammie advised I return the petticoats and wait for her to see if she could get me one and she would include it for no extra charge if it wasn't too expensive. All of this Sammie said she could do for a flat rate fee of $700. At that time, Sammie pinned up my dress where things needed to be corrected and I paid her a deposit of $150 to start work. During this first appointment, Sammie made a few comments about my weight asking if I was trying to lose any. She also asked these questions over the phone when I called in late July to schedule an I repeatedly told her that I was not trying to lose any weight, that I was very happy with me. What made this appointment more chaotic is her dog who was disabled and wearing a diaper was barking and whining the entire time. I felt bad for Sammie. My first fitting was scheduled for November 28, 2022. To my horror, when I came in and saw my dress, I noticed NOTHING had been done to it. The only thing she did was rip the stitching out from the side. This was hardly a fitting. The first fitting basically became a repeat of my first appt. Then when I started asking her about the patchwork, she said that she would glue them back on instead of sew. She also pulled out this petticoat that she said she made for somebody else that changed their mind and offered it to me to rent for an additional cost. That petticoat didn't work for me either, and I was taking a back that she expected me to give her extra money for it when it was something that she didn't have to go out of her way to buy. Another week goes by, and I watch Sammie post things on social media advertising her business and I begin to grow more concerned that she's not working on my dress. So I had a few friends call her to see if she was available for an appointment, which she said she was. So, once I knew that she was in her shop, I went over there to pick up my dress. At that time I didn't have the heart to tell her how I felt she wasn't making make me feel like a priority, and I was losing confidence in her abilities as a seamstress. I didn't want the confrontation. I just told her that I was going to do something else. As soon as I left, I brought my dress to the cleaners around the corner from me, who installed my zipper, and took in my dress within a matter of five days. I then took my dress home and corrected everything else myself. In the end, I was able to wear the dress that I wanted at my wedding, and it looked exactly how I had imagined it. I had spoke with a couple other seamstresses, one of which is a very good friend of mine and has been doing this for over 30 years and they said Sammi should've never accepted any money from me until the work was done. Also, the fact she was asking $700 and had my dress for over two months and did nothing to it was a red flag, and I definitely was right by taking it from her. She was putting me in a very stressful position where my wedding was less than two months away, and I didn't even have my dress. I didn't want that anxiety. I honestly think the owner is going through something, and it didn't help that her dog died. I think she was getting herself into things that she couldn't truly commit to, and didn't have the heart to say no. But she was OK with taking my money which is not something I sit well with. I would suggest using her for other things like making pillows, because based off of what she posts on Facebook, that seems to be where her heart is right now. I wish her all the best. 2/6/2023 - tried filing a dispute with the seller to get back my $150 deposit and the owner is refusing to refund me. She could've very well sabotaged my wedding day had I left my dress with her. I had to do what I had to do and bring it to someone else. She was going to grossly overcharge me for services and then not even make me a priority. No Bride should ever have to stress out about their wedding dress not being ready, especially when they bring it in for alterations 4 months prior to the wedding day!!! BRIDES BEWARE!!!!

Pros: Both cheap and quick. I was happy with the items I received back…read more Cons: I dropped off 5 items of clothing to get tailored last month at the Oxford Valley Mall. They lost 1 of my 5 items. I've gone back more than once and tried calling. Not to bash but that's horrible service. Not to mention the dress that got "lost" was one I inherited from a family member who passed away. I was trying to keep it in the family. Not a big deal but annoying.

He did a great job altering my skirt and was able to do it really quick. I ended up paying only $18…read moreto get my leather skirt altered when other places had quoted me a lot more. The work is done seamlessly and you can't even tell. I would recommend but suggest following up with him via phone to make sure your items are done before showing up. Very nice gentleman

Reliable and Excellent Service for Years!…read more Towne & Country Cleaners has been my go-to spot in Newtown for years, and coming back after living in Alaska, I was so glad to find the same incredible service I've always trusted. I recently needed a suit tailored for an upcoming wedding, and they did an amazing job! The tailoring was quick, and the suit turned out perfect--fit like a dream. It's clear they take pride in their work and value their customers. Whether it's for dry cleaning or alterations, Towne & Country Cleaners always delivers top-notch service with a friendly and professional touch. I couldn't recommend them more!

I just encountered a relatively unpleasant experience with Town & Country, but as the facts are…read moreuncertain, I can only fairly address the circumstances and attitudes confronted by this event. Recently I had a sports coat's lining repaired there. When I returned to pick it up, the work was done well, but there was an ink stain on the front of the coat that had not been present when I brought it in. I brought it back to inquire about it, and of course they denied causing it, and further could not fix it. So, bye-bye jacket. It is possible that there was a pen in a pocket somewhere when I brought it to them, and that the pen leaked while in their possession. I cannot dispute that. However, why wasn't this problem pointed out to me when I picked it up and paid the cost of the repair? It was quite obvious when I finally took it out of the plastic to wear it. Regardless of the time the leak occurred (before, during or after the repair), it was certainly there when they finished their work. It would have been more honorable to point this out to me, rather than have me find it once at home. I am a reasonable guy, and I recognize the ownership of the ink and time of leakage is in doubt. Still, it was visible to me, and likely visible to them before the transaction was completed. But, rather than be upfront about it, and explain it was not their fault and only saw the stain at the conclusion of their work, they chose to not inform me, and make me return to them to talk about it. And, of course, they were defensive and unwilling to see any way they could have handled it differently. Not a good business move, as I cannot continue to use their services in good conscience, and I am writing this review to warn off other people who might encounter a problem in the future. These seem to be nice people, but a bit shortsighted. All they had to do was deal with me directly, and as if they were sorry this happened even without any admission of responsibility, and I would have been unhappy, but satisfied with their deportment. As it was, they failed on the human interaction scale, and lost a customer.

Expensive, poor quality, not recommend…read more Long pending Review, but wanted to share this for awareness The staff was very courteous and friendly,I had a 2 small moth holes in my 600$ suit. After inspection I was told it can be fixed and will try the best to make it be as less visible as possible at 85$ fee. Wish they had mentioned they don't such jobs. This is first time I was trying this place, Based on the work in my suit I am not impressed. The stitch looks very visible and looks like a patch work. Expensive lesson learnt, I later Learnt about invisible mending available in NY Request to share any details, if you have used invisible weaving services for fixing moth holes

So I popped into this shop, near me to have a zipper repaired in a dress. To My surprise, she said…read moreit would be "at a minimum, NINETY DOLLARS!!!" Are you kidding me? Took my dress a block or 2 away, to Gianni, he charged me TEN dollars. I would never recommend Euro's and will never return! SHAME ON YOU! Outrageous