I attended a two day Photoshop course here. It was a virtual class taught online by an instructor who in my case was in Atlanta. You communicate with live chat and are wearing a headset with a microphone to talk to them as well. My first day, I tried two different headsets and the mics did not work. Second day my headset mic did work first try, that was much easier. My biggest complaint is that the monitors you use (one for the instructor view, one to work on beside it) are too small for what you're doing. I realize my eye sight isn't great, but it's a Photoshop class. You are editing photographs with very detailed improvements, a small monitor doesn't cut it. I understand that many other cases wouldn't really need large monitors - but photo editing and graphic design, come on. For what you pay, you should expect top notch technology. The instructor was very good, and I did enjoy the training. The facility is modern and clean, but no break time areas in their suite, but the building itself had a lobby and adjacent deli. They get one point for baking warm cookies every afternoon, but then the point is half deducted because there's this sign with a cartoon cookie monster that says take one and leave the rest for everyone else. I get it, but just seemed a little off putting. But I guess I'd be more upset if some joker had come through and eaten all the cookies. read more

Our experiences at New Horizons in Nashville and their corporate office in West Conshohocken, PA has a tremendous opportunity to improve. The relationship starts out well. The person who signs you up at New Horizon, you are equivalent to a sale/commission for them. As is normal in business, things are well at the beginning. One stream of revenue that New Horizon receives is money from the respective states through different work programs i.e. people unemployed, people who are veterans etc. The reality and the weaknesses voiced for a minimum of two years that have gone unanswered. Let's take the PMP [project manager professional] course that New Horizon offers. In any service, you have quality metrics. There are different teachers who teach this course. New Horizons does not have an maintain metrics that all teachers teach the same coursework to students. Despite students sharing this, students remained ignored. The PMP book, 6th edition, is a reference book, it is not a study guide. New Horizons used to provide a Crosswinds Study Guide, which they discontinued in mid 2018. New Horizons did not replace the study guide. Students are studying for a very difficult test -- a study guide would be needed. To date, New Horizons Nashville will not address this concern that students have raised. We, students whose fees are paid by the State of Tennessee are ignored. This even includes being ignored by the owner of this independent New Horizons Nashville location, Shawn Gilbride. Mr. Gilbride sent an email stating to remove his name from the email dialogue bringing up students concerns. Shawn Gilbride does not respond to emails. Shawn Gilbride does not respond to voicemail -- ever from students. Shouldn't this be communicated up front? Should the State of Tennessee know this? The goal of New Horizons Nashville and New Horizons other locations is to support students with the current and applicable resources to pass the respective exams we're preparing for. The message is clear. New Horizons and New Horizons Nashville cares about their revenue -- load in the respective students to receive the money from the State of Tennessee and respective states. All of us have to be accountable to someone. All programs have metrics. This is severely broken with the New Horizons corporate structure. There are so many layers of executives and leaders, that no one is concerned. How do we as students know this? Because we contacted the corporate office -- it took us about six weeks of reaching out to the New Horizons team in West Conshohocken, PA. Most of the people there were more lost than we were. Finally after six weeks, we were connected to someone [we can get this name and number from our records] who was trying to get a message to New Horizons Nashville. Do you know that goal still was not to remedy the problem. What are the problems? 1. The teachers who teach for New Horizons are not consistent, with minimal metrics with what PMP students are taught. 2. New Horizons has saved money be removing the study guide, and not replacing it with a new study guide. The accompanying slender Agile book is not a study guide either. It's a supplement. Thank you New Horizons for the lack of support here in preparing students for an exam. 3. A primary partner of New Horizons is Pinnacle Professional Development LLC of New Baltimore, Michigan. New Horizons Nashville doesn't care that some of the teachers don't even mention the Pinnacle partnership and resource to some of the students. There's no login. There's no return call. There's nothing. So -- no study guide. And -- now no Pinnacle resources to study for the exam. Well -- what about those who did receive the Pinnacle login. The answers to many of the questions are not up to date. Point blank. Students over the past two years have provided this information with screens shots to Shawn Gilbride [the owner of New Horizons in Nashville, TN] and the corporate office of New Horizons in West Conshohocken, PA, and to Brian Salk, the owner of Pinnacle Professional Development. New Horizons and New Horizons Nashville is in the education, training and certification business of teaching people how to pass exams. It goes without saying that, they, New Horizons, uses metrics themselves. They do not -- if it does not relate to their own immediate revenue -- much of which comes from the State of Tennesseee and the other respective states throughout the United States. It's not the responsibility of students preparing for an exam, in this case, the PMP exam -- to inform New Horizons or Pinnacle Professional Development of what's outdated in their materials. We did! After informing them for two years -- it's clear they don't care. Shouldn't New Horizons corporate and New Horizons Nashville be ahead of the curve to ensure everything is update for us? 4. Good luck getting a timely return call or email response from New Horizons Nashville. Why? Once your s read more

New Horizons has exceeded my expectations. What I received at a nearby University doesn't compare to what I have learned at NH. The instructors are so full of knowledge and what they don't know, they will do their best to find out. The constant support before the class, during the class and after the class does not compare to any University I've attended. I have learned so much, it has given me a boost among my peers and in my career. Grateful to have been introduced to New Horizons. read more

Signing up was easy. They simplify the process. I did not think I would like the On-Line Live class but I did. The instructor provided a lot of additional information to assist with retaining information. Great class. Glad I did it. read more

I really enjoyed how interactive the classes are online and in person. As a single mom who works, I found the class flexibility super. I also enjoyed the online activities, it made the learning hands on and concrete. read more

I really enjoy the Staff and the Facility at New Horizons. Everyone is so welcoming and the staff really cares about our future! I'm excited to Complete the program and will recomend this to school to anyone TO further your education! read more

New Horizons is amazing. They are very caring and understanding, I was amazed by all the extra help and tutoring they offer. The instructor was very patient and she adapts to each student learning preference. read more

I have taken 12 classes in 6 weeks at New Horizons in Nashville, TN. I needed to upgrade my Microsoft office skills from 2007 to 2016 in: Word, Excel, PowerPoint, and Outlook. Shane Willmon was the person to help me find the best program for me. Shane is outstanding at his job. He really listens, is supportive, and he knows his stuff. When I had to make any changes to classes, Frances Sarnecki always did her best to assist me in a timely manner, and she is very nice & professional. I've had some really great teachers and would like to share with you, which ones, I really liked & learned the most with: Jeremy Legateke, Glenn Ropiequet, Mr. Seaves, Mia Gwyn, and Jason Holladsworth. I took all instructor led classes either virtual or in person, and they just did a tremendous job. I highly recommend New Horizons to anyone who needs to upgrade their skill set or learn something new. A BIG thank you to everyone who assisted/taught me at New Horizons in Nashville, TN. read more