They took my book from a dream and made it reality!…read more Everything from formatting and cover art, to book printing and amazon self publishing. Would recommend this location to friends and family.

Larry is the best and I constantly go to him for my most important (and often out of the box) print…read moreneeds. I trust his recommendations because he always does really great work. I truly consider him part of my team at this point.

I'm not sure what happened to staples, they used to print things out for you very nicely? Now you…read morehave to use the self serve printer, it costed me $8 to print out my papers which was ridiculous especially considering the quality was horrendous. The color was so ugly and faded, the pages were not centered. You used to be able to come here and print out something really nicely for $1-$2 and it looked great. I will absolutely not be using this again and do not recommend wasting your time coming here even though it advertises having printing services.

This wasn't your average visit. I went in with an Amazon return. They told me where to go and it…read morewas so smooth. It is definitely an easy place to go for your Amazon return.

Complete Print Shop UNDER PROMISE and OVER DELIVER !…read more Warmest thank you Spectacular staffs, management, and owners for taking great care if us and our print needs.

The company that I work for uses them all the time when we need directories made. They are an…read moreincredibly professional company and we enjoy using them and with continue to.

We love doing business with you. Your employees always go above and beyond to help us! I have…read moreplaced orders on the phone with a very helpful employees as well as use their very easy to use online ordering system. Thank you for the customer service and we always finishing our orders before the time expected.

Worst customer service. If you need help, you apparently have to be loud. Standing patiently at the…read morecounter wasn't enough to get assistance. This has actually been my third experience like this, and I gave my neighborhood FE multiple chances. Next time, I'd rather travel a bit farther than return here. I hope the staff can reconnect with their passion for customer service.

We used Impact Printing to print 200 copies of a nearly 200 page color technical instruction manual…read morefor a workshop downtown Phoenix. We are from the east coast so all communications were by phone. Allen and his team did a phenomenal job making what could have been a challenging task a smooth process. Customer service was top notch from the first person that answered the telephone. The books were beautiful and a big hit at our conference of over 200 attendees! The price was very competitive and the quality of the product was worth every penny! Our only downside is that we could have used 50 more books! We ran out with last minute registrations of attendees. A special thanks to Allen, who always answered my multiple calls and questions during the process. You delivered a quality product in a short amount of time. They were on time and looked amazing. We highly recommend Impact Printing for all your print projects! Thank you!

My order today was pretty simple, but I'm already in love with this place and excited to come back…read morefor future printing needs! Impact Printing was super friendly, quick to respond to my inquiry, and very affordable compared to chain printers (think Fedex or Staples). I'm a writer AND a small business owner, so I definitely do a lot with paper... and I'm confident that Impact can help me out with whatever I print for either purpose in the future.

I had a great experience, getting my work van wrapped. Tom was communicative and helpful and really…read morelistened to what I was looking for.

They did Ana amazing job with the design and our wrap turned out amazing. Very responsive!read more

Every time I need to do an Amazon return the older ladies on the counter are very friendly.read more

Terrible customer service!!! My mom stopped by to get a…read morenotary for some documents and was denied any help because her English is not 100%. That is called xenophobia and just upfront discrimination. If your first language is not English please do not come to this UPS store.

Please choose a different printing company! Save you time lost. Is there a printing company with…read moreemployees, in az, that does not take things so personal haha. These places are a joke!!! Stefani was ok until you're honest. She was legitimately arguing w me about spacing on a business card I had designed prior to them. I measured it. It is CLEARLY off centered which totally ruins the business card. I asked for a replacement cause I need consistent production. And they say, NO it's ok we will refund. So a business walks away from revenue!? If I was the owner I would fire that employee. If I was the owner, I WOULD MAKE SURE it's done correctly and I would not stop until my CUSTOMER is 100% satisfied. I am here to save small business owners a headache and time lost. Money comes back, time does not.

Amazing customer service. Appreciate the staff for an awesome experience. Got a few things printed…read moreand was able to run a crash course in printing myself so would recommend again for sure