Called at 4:30 PM to discuss a form that I needed to get filled out and she said not a problem…read morewe'll get you in at 11 AM tomorrow so I show up at 11 AM tomorrow and they tell me we only booked the day of you have no appointment come back tomorrow wouldn't recommend anyone if you have a family doctor. If you really wanted me to call in the morning to make an appointment I would have but you told me I had an appointment

One receptionist is extremely rude. Everyone else are very nice and professional. I don't feel this…read morewoman should be dealing with the public. She made a stressful situation much worse for me . If I have to deal with her again I will change clinics

Great doctors, nice and clean and good service. They don't over book so you aren't always waiting…read moreuntil 30 min past your apt time to see doc. They also do walkins when they have time.

Don't name yourself a walk in clinic, if you're not going to take walk ins. I tried to do a walk in…read morebecause I needed to see a doctor and was told to go to the emergency room.

The receptionist speaks English very bad . She is rude and selfish.read more

Wow! so upon looking online, if my family doctor is not available (closed his practice due to…read moreillness) and I need RETURN TO WORK paper filled out I need to go to a walk in urgent care clinic and I was told about this clinic. booked an appointment, 3 min later it's just cancelled saying I need to see my family doctor. these people say they are here for your health but you can't speak to anyone to try to explain your current situation. they don't care. I read these comments before booking I should have taken it seriously. Not worth your time so I would definitely move on.

A local go-to place for peeps in the area. Offering walk-in only, with only ever a single doctor on…read more4.5 hour shifts... Be sure to leave time to wait. Especially since the neighboring clinic a few doors down is moving to a new location.

It's easy to find . My treatment was downstairs and took the good elevator. No lineup! I hardly had…read moreto wait, and the staff were doing their best and were efficient.

My husband was waiting on his CT scan that was ordered by Dr. O. We have been waiting for just over…read morea month now for the results. He has called several times to find that they either do not answer the phone or the results are not back in as of yet. We recently found out that Dr. O has left this practice and decided to call again this morning. My husband called and was told the results are not in yet, he asked if Dr. O was still there, and was told no. The receptionist finally said the results have not been read, and that he would have to get them sent to another clinic to be read and then was hung up on. I am not sure how this is morally responsible to hang up on your clients and or not try to help them. He will not be visiting this practice again as clearly the staff are much too busy to do their job correctly and efficiently and certainly do not care about their clients.

Kind, helpful and courteous staff…read more Dr. Tran is caring, knowledge and responsive. Our family appreciates him and is grateful for him.

Highly recommend…read more The Staff at Sullivan Medical Clinic is AmazingThe A-team staff at the front are courteous, supportive, efficient, caring & professional. The manager/owner, kindly let me inside just after locking up, I had to pick up forms in a hurry, he kindly listened & made it clear that he cared, he enquired with his staff(by cell) about the whereabouts of the forms. He calmed me down by allowing me to sit in a Dr's room while searching. This was after they had closed.. no staff Although he didn't find them, we figured out where they were! My Excellent family Doctor had the forms. Doctor Parveen Ali has always been responsible, respectful, confident, kind & she listens carefully to her patients. She takes the time to make a difference. The other Doctors at Sullivan Heights Medical clinic make conscientious decisions on behalf of their patients. I couldn't have asked for a better place to go to for myself & family. The clinic also has an awesome Pharmacy in the same building, Eric the pharmacist is a pro, he is diligent, courteous & knowledgeable. The Pharmacy is adjacent to the medical center.

A collection of bottom feeders from every backwater outpost in Canada.At least one has trouble with…read moreEnglish. How did she qualify for licence? DID she qualify? Long waits despite appt are frequently peppered with angry confrontations btwn Dr. and patient. Referral to a specialist may take many months if at all. No interest, no follow-up. No basic cross-checking. In one case specialist arranged appt but 'reception' failed to notify. Required new appt just to find out! A routine, recurrent script for the same thing a specialist had prescribed with monthly refills for a yr required two appts at Sullivan. God help anyone in the kind of pain that requires opioids, the medical profession's whipping boy that ensures cowardly MDs will continue to undertreat extreme pain. Sullivan MDs have no interest in investigating any condition not easily identified using a crass med school reductionist model and NO mitigation is offered for even the most urgent, debillitating symptoms while awaiting specialist. Basically, a bunch of rank amateurs some less charming than others. Sullivan, alas, is now the rule not the exception in Canada's destroyed health scheme. Successive assaults of uninvested foreigners offered full access in exchange for votes - votes Cdns will no longer confer - votes very much intended to dilute Cdns' votes - along with med school entry bias in favor of any BUT Cdns has proved our undoing. Canadians pay a scandalous amount of tax for health care. Why, when it's this bad? Most galling is our inability to contract with a specialist we select ourselves on OUR time. MSP won't pay. Why not?! Basic quality care from a GP is now a luxury few Cdns enjoy. Hell, we're lucky if the treating MD, typically now a stranger at some impersonal factory clinic, is even civil. Too many of our overpaid, overloved MDs GP and specialist alike are just plain insulting. Why? B/c they know we have no recourse. We have to take it along with the endless wait times. Phooey! The BC College of Physicians and Surgeons has been well aware for more than five yrs of the dangerous dearth of GPs in South Surrey yet they STILL do nothing to mitigate. Is it time to end MDs' rapacious monopoly, which operates on condition that they protect the public interest? How much worse must our health services become before this lazy, corrupt governing body stirs its ancient Industrial Age stumps? That the College's shameful collusion in covidiocy is now the subject of action at the International Criminal Court (ICC) is still further grounds to end its unearned monopoly and increase competition among MDs in Canada in line with demand. If the College fails to ensure reasonable access to medical care at a reasonable standard we the people must demand termination of the monopoly and a corresponding reduction in tax as MDs are forced once again to the market to compete for our custom with competitive pricing. I say, bring it.

Out of business.Doctors have gone to Cloverdale clinic.Having a difficult time getting my records.read more

The Good- Dr. Clayton is awesome! He's professional and personable with a good sense of humor. He…read moreis thorough in his questions and exams, and you can tell he takes pride in his work. The bad- Their online booking system doesn't work, they don't return phone calls, and the front counter staff are often misinformed and rude.