With most any name of a business, it can speak to its qualities or lack thereof. In this particular…read morecase, I personally found it misleading. The store is in a small, unassuming brink building on a corner with plenty of parking. Once inside the store is quite ordinary and felt a bit depressing, again going by the name. They had a rack at the front door that had everything for $1.00 and had a decent selection but nothing name brand. As we meandered our way through the store, which did not take any longer than about 15-20 minutes and that was being generous with our time. The selection of various sizes of women's clothes contained outdated, stretched, shrunken and stained clothing. The majority of sweaters were so very pilled that they were so bad and then they had price tags of $20, $30, $40 and higher. I did see three pairs of Doc Marten shoes that appeared new however, one pair of boots had something spilled all over them and was quite noticeable. It was sad that the owner not the clerk took the time to clean them. There were jeans, exercise clothing and very few formals. There was also a very small men's section available. Scattered throughout the store were various shoes as well as purses. There were "name brand" purses however, they were all very cheap knockoffs and is actually illegal to sell. You can buy them but do understand that you are paying for what appears to be a knockoff, fake or in other another word, a fraud. If you are going to spend that kind of money on an MK handbag, go to a real retailer that is licensed to sell MK handbags such as Macy's, TJMaxx, etc. As for purchasing Louis Vuitton, you will not find one in a second hand shop that looks brand new for example $90 or so. If you are a true handbag collector and follow fashion, you know what a REAL Louis Vuitton feels like, smells like and that any piece of hardware is heavy and stamped with their name. You are also aware that each designer handbag comes with its own identification number. That can be looked up online to legitimate sites. Don't be taken advantage of by a fake name brand purse just to look "in style", "bougie" or whatever phrase you want to call it. The only thing that will truly happen is that the owner and clerks will laugh all of the way to the bank. Now let's talk about customer service. My friend and I went on a Saturday afternoon about 2pm on 03/02/24 and we were the only two in the store. The clerk never once made eye contact with us, spoke to us although we greeted her. When asked if she could get down a few items that were hanging up in the wall, we were ignored. Now, she was just a clerk and not the owner. Regardless, having worked in retail for fun, I'm more than acutely aware that if you speak to your customers first and periodically ask if they need any assistance. If they do ask for help, you should help them as soon as possible. That shows that you are proactive and truly invested in not only your job but you are invested in where you work as well and you WANT to be helpful. The more you go out of your way to assist customers, the more they will come back. My advice when looking for good quality used clothes, positively skip Selective Seconds in East Moline, Illinois.

There are a few things that I hope the owner/management considers for the future of this store…read more The store is nice. The building is nice, the space is clean, and you can tell that the owner has put great thought into the organization and appearance of the space. There is plenty of room to move around in the store, and the items are displayed nicely. The merchandise within the store is also quality, for the most part. A lot of well-known and designer brands, and the products appear to be in decent condition - most are lightly/gently worn and some are newer condition. Prices on most things are pretty fair. I've gotten a few purses that I love for a reasonable price. The ladies that work in the store are fairly nice. Many are younger/high school age girls who work part time. I've never had a problem with customer service while inside the store. However, there are some things about this store that earn it a one star review. The store hours are posted, but not followed. At least 7 out of 10 times I drive by during posted business hours, they are not open. Once, while shopping in store, I asked the manager about the hours of the store - to which she dismissed my questions/comments by saying they are short staffed but most days they are open at least 10a-3p. This has definitely not been my experience. I wish that the owner would hire more staff OR scale back the store hours and stick to them. I live over an hour away and have made special trips to shop at this store, but have many times been met with disappointment when the store is closed in the middle of a Saturday. No matter what the hours are, I wish the owner would be more transparent and consistent with hours. If you are in the area, maybe it is worth driving by to see if they are open, but I would not recommended making special trips to stop here. Another thing to be considered about Selective Seconds is the fact that they are selling a lot of knockoff designer pieces. I would not trust shopping for designer items here unless you know how to authenticate them. I am a purse collector, and can authenticate/date Coach/Dooney/Hobo purses. I've purchased bags here that are authentic, but I caution shoppers who are looking at the "Gucci" or "Louis Vuitton" items here. They are not real. I believe that selling knockoffs is illegal, so I am not sure why they sell so many here. It's very unfortunate that I have to give a one star review for a store that is unassumingly very nice. I hope that management reads and considers this review, as I would love to see this store improve and continue to stay open.