The staff at The Fort Armstrong Assistive Living are professional and caring. The courtyard is…read morestunning and the food is delicious. I would not want to live any where else

I cannot say much positive about this facility. My mother lived here for over 2 years. The women…read morewho "run" the facility are exactly what you would expect for folks saving their jobs by doing what they have to do. There are a few very nice people, including a gentleman who worked the front desk on the weekends and the ladies in the dining room. If your loved one truly needs assistance, select another place. If they are simply looking for a place to live and are self sufficient, they'd probably be happier elsewhere.

My mom was drugged they never worked with her in skilled care there in her poa and they were…read moreoverbidding it going behind my back putting her on meds with out notifying me she was on medication already but put her on more started 150 mg trazadonde when she was already on a sleeping meds put her on blood thinners for I don't know what. She had to use bathroom no one came to room like always thier was one aid Sara that helped her she was doing most nurse jobs she fell in that place 3 times I told hospital she wasn't allowed to go back but sent her there anyway and last fall she wasn't allowed so drowsy she fell fractured herself bad I she should've of been in hospital a lot longer she couldn't even walk so that place sign her out I was mad and went and got her out brought her back to Davenport and they were trying long term behind my back too and now she's in another one over here in Davenport ivy thier just as bad I'm bringing her home next week

They don't take care of the residents right they are lazy just leave the alzamier paients to take…read morecare of themselves and if they can't take care of themselves they make them die. That's what they did to my mom. Stole her clothes and dentures and jewelry I brought to my mom all her stuff was gone. They leave them dirty and smelly the place is dirty and they blame the residents if the place is dirty instead of cleaning the place. They yell at the elderly and don't help them. They claim they don't have help but they do all they do is be on their phones the whole time I was there. The nurses in the front are rude and mean even to me when I ask about mom's pills or tell them she needs something. Don't bring your loved once there. They are treated awful.

On behalf of my family, I wanted to write and thank you for the incredible help of your team with…read moremy mom, Corinne L. Jeanie Crowe was our client care coordinator and I couldn't have asked for a better person to work with throughout the decision process and the transition to in-home care for mom. Jeanie was professional, thoughtful, patient, compassionate, available and always ready to find a way! Her passion and dedication to providing care was a comfort to our family and I must commend her. Your office staff: Shelley; Amanda; Chris and Debbie helped me with so many things - always with courtesy, concern, and compassion. And your care staff - what can I say?! Denise and Angie were remarkable with mom. Their dedication and caring went well above and beyond the call of duty and was very much appreciated by mom and by us. The comfort we derived knowing that mom was well cared for is priceless. The quality of your entire team is top-notch - I cannot speak highly enough of everyone with whom I've had the opportunity to interact. I have and will continue to recommend the use of Home Instead to my friends/colleagues nationwide. Thank you, thank you, thank you - to all - you provide such loving and professional care to people in need. Sincerely, Lynn L. Daughter

One star only. We learned a lot about caring for my dad, but Home Instead did not abide by their…read morecontract. They said they would only clean the areas that he used, which was basically his bed. This is not helpful to the family at all. Their contract said they did light housecleaning, including cleaning the kitchen, bathrooms, etc. But they refused. A huge turnover and several completely clueless caregivers showed up and were not qualified in any way to care for a sick person. Last BUT NOT LEAST, an employee ransacked my mother's jewelry drawer the one time we trusted someone alone with my father. Do not use this company.

I was hired on 6/14/2023. I was hired part time, 2-3 (8) hour shifts a week, which I was told I…read morewould get that the hours weren't a problem by Anna in orientation. I trained 1.50 since being hired, today is 7/3/2023. I was also told I would be working at a specific house. I learned by the schedule I was being put at random houses. I spoke with Beth regarding the different houses and her response was " I'm sorry I should of asked you first " I Told them it wasn't gonna work for me, I called today 7/3/2023 to verify my hours on my check and was gonna inform them they could mail me my check. I learned from Amy that I was not getting paid for orientation and was also not being paid for the 8 hours online training. I double checked in orientation with Anna that I was getting paid to do the 8 hours online training at home and she said " yes ". When I told Amy today that's what Anna told me in orientation her response of hostility was " SHE DIDNT SAY THAT " which Amy was not in orientation with me and Anna. When I went on 6/24/2023 to train in a clients home she was expressing this company can not keep staff, and that the lady who was there, needed a room or to move in because she was the only one who was consistent. That is not the kind of company I want to represent or to work for. The Managers Beth and Amy have very poor attitudes, almost as if your wasting their time, I don't recommend them taking care of your loved one, they are very short tempered and have very poor attitudes. I am in contact with the labor board, as well as the better business bureau. Nobody should have to do orientation or do any kind of training with out being paid!

From the owner: The Quad Cities Premier In-Home Care…read more Our goal is to help individuals and families stay together in their home as long as possible with a safety net. The first choice of placement for almost all of us is in our homes. That is where we are most comfortable, where we have the most independence and where we are likely to be the happiest. Lighthouse Homecare CNA'S and Caregivers are supervised by Nurses and are experienced, caring, compassionate and dependable. Reliable In-Home care is not all we do. We've added Handyman services, Transportation, Housekeeping & Maid service (not just for the elderly), Beautician services, Tele-health services and more. If you don't see it, just ask, we may be able to help. Serving the entire QCA since 1999!