Worked with Rooah on the development and establishment of a web presence for a 501c3 non Profit…read moreCorp working to expand access to education in sub Saharan Africa. They partnered with us to understand our mission and brought their global expertise to bear in developing an plan that also fit our limited resource capabilities. Fast forward 4 yrs later we have built an effective web and social media presence that has helped raise over $500k towards infrastructure refurbishment, scholarships and student leadership programs in furtherance of our mission. Our social media following has grown to over 80k followers and we have leveraged the solutions built for us by Rooah to bridge gaps cross continent - collaborating with donors, vendors, partners and beneficiaries of our charitable programs. Ethical, responsive, innovative and efficient, I couldn't say enough good things about Rooah and I'm looking to engage them again in my consulting practice to help other small businesses leverage technology to drive growth.

I am appalled. We are looking for a new web developer, so I looked at the Rooah web page…read more Immediately, I was assaulted with video clips of a very young woman, stretched seductively on a bed, and stretching backwards. Then she made a kissing motion to the camera, as if she were inviting the customer into bed with her! What is the world does that have to do with IT support and web design? It is absurd, outrageous and offensive. I recommend to Yelp uses: DO NOT click on this company's web site link! Dr. G. D. Hodge

I highly recommend Will and Nicholas for your I.T. issues. They are both very knowledgeable and…read moreprofessional. Will charges by the hour so you get exactly what you need - which is a great business model for individuals with I.T. challenges. I had the unfortunate experience of opening a evite dinner invitation attachment on an email from a known acquaintance which turned out to be a Remote Access Trojan (RAT). I tried several times to clean my hard drive with Nord VPN Threat Malware and Malwarebytes programs which found nothing. A backdoor was established on my laptop and I could see the intruder's mouse pointer navigating throughout my laptop while my mouse pointer was disabled. The only solution to stop it was to sever the internet connection. The issue persisted for several days when I would reconnect the internet. The intruder wasn't always present but I could see when they were. The intruder got into my Google password manager, Quicken account and attempted to make Amazon purchases. I was running out of airspeed and ideas and recognized that I needed professional assistance. I researched locally for an I.T. firm and found Will Get IT Done. I met with Will who examined my 7 year old laptop and he recommended I simply replace it as the cost to wipe it clean/replace the hard drive and reload would be comparable to a replacement. Although working just fine prior to the intrusion, given the age of my laptop I took Will's advice and purchased a new laptop. Will and Nicholas transferred all of my clean files from the old to the new laptop in their lab leaving the RAT in the old hard drive. I am now back in great shape. The total cost was well worth it for the peace of mind. If you need any I.T. assistance do not hesitate to give Will and Nicholas a call. They will deliver!

Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis

I'm beyond impressed! I've worked with Matt multiple times…read moreand I'm always blown away by how skilled and friendly he has been. For needs ranging from webpage design to troubleshooting complex applications, he always meets the project with enthusiasm and competency. The software we've worked on always does exactly what I need it to do--and usually more, because he takes the time to look at solutions from multiple angles and really thoroughly understand the need. He's also not afraid to introduce his clients to new tools and techniques that will be helpful in the long-term. I've never worked with Matt without learning about an application or trick that I can use on my own to enhance my user experience without feeling like I have to call him again. Could not recommend enough!

From the owner: At Midnight Byte, we prioritize quality, transparency, and real value for our customers. Unlike…read moremany tech repair and web design businesses that cut corners with subpar parts or rushed service, we focus on doing the job right—whether that means using high-quality components, providing honest advice, or even recommending a better option elsewhere if it saves you money. We don’t just fix problems—we help you understand your technology, whether it’s a website, a computer repair, or a custom solution for your business. With expertise in web design, computer repair, and tech consulting, we offer a well-rounded approach to solving your tech challenges.

Buyer beware. After multiple technicians, multiple appointments, multiple no-shows, and purchasing…read moreexpensive hardware on the advice of HelloTech, my internet is still unreliable. And there is no way to terminate the services. Something is wrong with this company and their service model.

Avoid Avoid Avoid this company at all costs. The company technicians are no shows and they trap you…read morein subscriptions despite never providing a service. It's impressive and laughable if it was not so frustrating. The technician cancelled the morning of the appointment. When I tried to cancel the service, the only option was to select a new appointment time. The times did not work for me, but because I selected "choose another appointment" I was charged a cancellation fee...even though the company cancelled the appointment. I was charged both a cancellation fee and a subscription fee despite never having received the service. Numerous emails later trying to rectify this issue, the company will not give me a refund. There is no benefit to working with this company and I only detail this to help others avoid the frustration this company will inevitably put you through.

Great service. Highly recommend. Works with my old father. Works on PCs and MACs. Very responsive.read more

Excellent service and fixed all our problems. Anthony was very pleasant and efficient.read more

Very happy with Lyle's service. He helped diagnose what was eating up my storage on my iMac (and…read morequickly too). I will call him again for any future issues.

The only thing I can say is left message on the January 15, 2022. Still waiting for a return call…read moreon the 19th to see if he can fix my problem.