Found this business from a Yelp search. My computer hinge came apart. Winstonn communicated well,…read morevia text & call. And was flexible with me to be able to meet at his house & drop off my laptop. The issue was the left side hinge that someone came undone. He left me know he needed to order some screws and the updated price. Once he had the hinge "fixed" he didn't like the way the laptop screen now "stuck out". So he brought a new screen/backing for my laptop. Since he was not personally happy with the way it looked, he offered to buy me a new/used latop. I never saw it with the "poked out" screen but I would have rather kept my laptop. He said he would take some time and research for laptops of my specified specs. So, I said okay. Please let me know what you find before making any purchases. A few days later he calls and tell me that he opened up my laptop, saw water damage, and now miraculousy my laptop NO LONGER WORKS. The screen does not appear - even with external monitors, just black. This was very disappointing and frustrating. Laptop worked fine before I dropped it off, with the exception of the hinge that came undone. Not sure why he didn't check everything (atleast turning it on/off) in the beginning. I even asked if he wanted the power charging cord when I dropped off the laptop. Still dont understand why he would offer a new laptop and then a few days later say my laptop doesnt work and he's not going to replace my laptop. I paid $170 for the service & to get my laptop back, that is NO LONGER works now. Ultimately, I had to purchase a new laptop. I personally would not recommend Added for owners comment : I would not drive nearly an hour back and forth and pay to get the hinge fixed on a broken laptop.. Please, let's be serious here. laptop worked perfectly fine before and when I dropped it off to you. I even sent you pics during our texting. And I offered to leave my charging cord so you could keep it charged etc. as needed. Also, I am not a "computer tech" why didn't/don't you ask questions before anyone drops equipment off to you to make sure you are not wasting yours or anyone's time? I am not being dishonest here or with my review- and I greatly don't appreciate you calling me a liar. Think my review is still fair and told you in person I was disappointed in your service. I waiting patiently for the fix, which you already ordered both parts - and then you asked me WEEKS after the purchase of parts & from when I dropped it off, you asked about water damage for which I said yes- water may have gotten into like two years ago - however it still worked fine for an almost 4 year old computer, so why would I think to mention that? Also, if there was water damage and the laptop was inoperable I would have gotten a new laptop years ago and not went to you to fix a hinge. Perhaps ask questions of customers and their equipment before you take on their project and for you to educate them, for all parties to agree or decline for you to take on their project upfront? That would be a recommendation for my honest, fair review here There is nothing more to say here, I don't generally go back and forth with people but you're trying to defame my character and I don't appreciate that. We will leave my review at this, You seem to have pretty good reviews so ppl can base their desire to use your service on those . I just didn't have a good experience. Good day

Responded quickly, took care of the issue, easy to communicate with, knowledgeable, competent. Very…read moregrateful.

P.S. I noted that after the repair I could no longer use the microphone while in speakerphone mode…read more Effectively it was as if the mute button was used when using the speakerphone. This also prevented me from dictating to the phone (e.g., to speak to Siri or record messages). So a couple weeks later I returned to the store (the owner generally advises people to come early in the day for faster service). Went to lunch and on my return my phone was as good as new (all the previous scratches and dirt notwithstanding). (BTW, pisses me off that I can't just add this to my previous review.)

Charged $89 as a diagnostic fee, which is reasonable. Then told it would pay part of the cost…read moretowards the computer repair if it was over, also reasonable. What is unreasonable: not letting me know the "repairs" would cost an additional $180 before they did them. About a week later, after doing nothing but cleaning the computer and replacing thermal paste, with no new parts or anything, they say the issue is fixed (computer was initially not turning on due to possible power button or motherboard/overheating issue) Without letting me know the total cost, or how much the "repairs" would cost in advance, the owner stated the total cost would be $270, including $90 for updated system, scan and test. And they asked for cash as the "card reader is having issues". I'll only be paying this with a credit card, so that I get some consumer protection if they don't honor the 60 day warranty. Invoice Below: Diagnostic $89.99 (paid). 1st tech unclog+thermal paste Went from dead to turning blue. Confirmed not power button. $89.99 2nd tech tried breakthrough password but then wiped it. Still turned blue. Updated bios+system, virus scan, ram scan/test. $89.99. $269.99total w/ $179.99balance. I fully expect this to have fixed nothing. Based on the other reviews I have read, I shouldn't have brought a computer to a phone repair shop but that was my mistake. Next time try out geek squad, where they will "fix" the same thing for $180. I must look like a sucker, but I plan on paying these guys and then leaving this review everywhere I can so that anyone else looking for a computer repair is warned off, even if as the owner said "no one even looks at Yelp reviews anyway" And for reference: this computer refurbished costs $136 on eBay. I wish they would've just bought one and given that to me instead.

Arthur of Ace Computer Repair is a lifesaver!!! My computer crashed and I was frantic. He…read moreresponded to my call for help immediately; he squeezed me into his schedule ; he came over diagnosed the problem and had all the necessary parts to leave me with a working computer. I cannot thank Arthur enough. He was prompt, professional, and knowledgeable.

From the owner: We are a mobile company that will solve your computer problem at home or at your place of business,…read morewe can take care of your needs remotely or onsite. You don't have to take anything apart! Just give us a call and we will take care of your computer needs. We repair broken laptop screens. We repair all brands of laptops. Whether you have a Dell, HP, Samsung, Gateway, Compaq, Toshiba, Asus, Acer, Lenovo! We can take care of it!

I always recommend The Micro Geek to my friends and family in the DC area, as I can count on this…read moreteam to take outstanding care of their technical needs. Courteous, efficient, professional, and an all around great guy...Mr. Azad is truly one of a kind!! I've worked with him on a number of projects, and each time he consistently comes up with solutions that get the job done correctly, on time, and under budget. As a fellow I.T. professional, I am truly proud to say I know Mr. Azad, as he continues to raise the bar of excellence for our craft!

I spilled water on my Macbook and was told by Apple it would cost $900+ to get it fixed. When I…read moretook it to Azad and his team, they very quickly and efficiently diagnosed the problem and repaired my laptop in time for me to have it for school. I was very impressed by the quality of service and the speed at which they repaired my laptop at such a low price! 10/10 recommend.

I've done business with this company for years and they are the best in the DMV area! Great prices…read moreand convenient drop off & pick up times. I brought a gaming pc that was designed by the owner, for my 14 year old son. My family's cell phones have been repaired here as well. This business is a one stop shop! The owner, Fredo is a jack of all trades! He designs graphic tees and other clothing items. I was able to get all of my questions answered in a timely fashion..

This was an easy experience! I simply texted, dropped off my laptop and picked it up a few weeks…read morelater good as new! Pricing was reasonable. Communication was easy. The requested repairs were completed perfectly.

Had some trouble with a case swap on a high end gaming pc. They were able to help me super quickly…read moreand charged a very reasonable price. Very knowledgeable and made sure I was well informed about my new rig. Highly recommend!

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.