09:00 Tech James was prompt, quick, efficient and professional. He explained every step of the procedure to ensure my 18k Generac was working effectively. WIFI, oil changes, battery strength, filters etc. All accomplished within a very cold, 21 degree, 30-minute visit. No issues to report therefore I will utilize their services in the future. read more

This spring I had a power outage and my generator did not start. I had a service contract with another company. They came by and told me I needed a new generator. I called Newington Electric for a second opinion. They came out and gave me a very professional review and a list of options. However, April Mealha, suggested that before I purchased a new unit, that I should have their service technician take a look at my existing unit. I followed this advice, and the service was performed and my unit was fixed and has been running dependably ever since. I don't usually write reviews, but in today's day and age when it seems there are so many dishonest or incompetent service companies, Newington Electric is a shining standout. They are not only honest, but very skilled. I could not recommend them more highly. read more

They overcharge, lie to the public and falsely state a house is vacant. It was vacant because there was no heat and electricity was not working in 20 degree weather, we called at night, they wouldn't come so we stayed elsewhere. Of course the house is vacant! It took them all the next day (over 6 ho​urs ) charged me over $700.00 then claim​ I wasn't even charged the emergency rate(!) to tell me the electric is disconnected at the pole at the street!! It took them all day to figure out it was disconnected at the street, not in the house! read more

Newington Electric - They discovered this after spending the day at the house that was too cold to stay in! - Electricians Near Me - Newington, Connecticut

Had a list of issues to fix or replace. Scheduled me quickly and brought items that needed replacing after answering several questions pertaining to the items needing replacing. I didn't need to try and shop, the items were exactly what was needed. They were on time and finished quickly. The cost was very reasonable. will always use this company. read more

Melissa (office staff member of 15 years) google searches customer names and uses third party sources to obtain unverified email addresses including your work email if it comes up and then spams your outstanding invoice to all of them hoping one will be the correct email address. When I called her to tell her that she inappropriately disseminated my private information contained in my invoice to random email addresses not belonging to me she thought she did nothing wrong. True they didn't have my email address on file, however, but they had my telephone number and address and could have safely called or sent a letter (They serviced my home generator AND the service tech called my cell phone to confirm!) When I explained what she did and that she should have called me she acted like it was no big deal. She hesitantly admitted to google searching my name and distributing the invoice with my personal information to whatever results appeared in whatever third party lookup tool she used which includes addresses and emails that are not associated with me. Watch out! This company is not worried about your personal information and identity security and may disseminate your personal information to someone who may attempt to steal or abuse your identity and the company won't give a hoot. Melissa should not be trusted with client information until she receives some basic cyber security training. They also charge more than other companies in the area. read more

They charged us an extremely high price (for an emergency service) and left after hours of work saying they couldn't do anything as it was an external electric issue. I understand that it was an issue from the electrical lines, but their technician was incompetent and couldn't figure that out until we paid him for 7 hours of work? It took the second electrician 5 minutes and a voltage reader to get to the same conclusion... yikes Just based on that Newington is very unreliable, and was entirely unhelpful. Their response was only arguing and telling us it was our problem, I've also heard from other electric companies that this is their reputation. I'd recommend going to anyone else but this place. read more

great guys had a service change completed all looked good fast and cleaned up They all had masks and were very covid aware read more

We called these guys for a commercial job. We found their estimate to be very high compared to two others. We went with another contractor, not the low-ball, either. While the rather large job proceeded, I got a phone call from the G.C. The West Hartford building inspector had been at the site. Our contractor had placed the construction permits in the front window - as required - but had failed to include the electrical permit (he said it was due to lack of room). We weren't even ticketed, we put the permit in the window. Speed up to a year later. At a large party in town, I found out what had happened - through pure chance I was speaking to someone who knew. We were of the opinion that a disgruntled neighbor called the Town. No, said my (inebriated) little bird. It was Newington Electric. It turns out my chosen contractor was a former employee. Someone at Newington Electric had the time to enter our property (without permission), and check for the proper permit. Then, rather than ask the Town if there was a permit, they TOLD the town there was no permit. Of course the Town inspector had to come out. He knew we had a permit for the work in question, but wanted to know if additional electric work was being done outside of the scope of that permit. Newington Electric are sore losers who have plenty of time to be vindictive. Stay away. read more

I hired Newington Electric to run a new 220 volt line to an outside air conditioner condenser. The wire had to be run in pipe outside and was approximately 30 feet. I did not ask the cost. They sent 2 men who completed the job in six hours. The quality of work was good but they charged me $1,757.50 labor and $746.20 for materials plus tax. The total was $2,662.68. I paid the bill but I now know never to call them again. I was quoted nearly half that price from another electrician but he could not do the job for two weeks. I was definitely taken advantage of. Beware! read more

I spent $450 to fix a light switch. They were recommended to me so I was happy to use them. It took multiple non-returned phone calls over a month period of time to get it resolved. They would not return my calls as to why the cost was so high. read more

Newington Electric - What they fixed... - Electricians Near Me - Newington, Connecticut

Anytime I get a customer who needs a generator I recommend Newington Electric. Those serious about the purchase of a generator will get the service they deserve by going here for the purchase, installation and follow up tune ups that is needed with generators. In my opinion- The maintenance of your generator is extremely important. Newington Electric has been a resource I trust and recommend. They are qualified and approved Generac installers. Thanks Chris Electrical Contractor read more

It took 3 phone calls to have an appt confirmed. I emailed a list of items I wanted completed in advance of a home inspection scheduled for Thursday. Electrician was supposed to arrive Monday from 1-3pm. I took time off of work to be there... At 12:30p I called to confirm the electrician would arrive that day. They confirmed the appt was still a GO. At 2:30 I called the office since I had not heard from them. The administrator had the electrician call me. He said he wouldn't arrive until 3:30/4pm and it would be better for me to reschedule bc he wouldn't be able to do all the work I needed. I called the office to cancel the appt. The girl on the phone was very apologetic when I explained. (Clearly not her fault and she should not be the one to apologize) I never received a call back from management or April (not sure if April is the manager). I then called a different company that evening (Valley Electric). The electrician called back that night and finished the work Wednesday. Very disappointed. I understand how things go in the service industry, but do us little people a favor and give us updates, and quit wasting my time. read more

I called with a list of small projects & was quoted $960 for two electricians for the day plus materials. The electricians arrived on time however at the end of the day all of the projects had not been completed. I was then told another half day was needed& a hole would need to be drilled through my fireplace.....not what I wanted done. After calling to have the electrician call me back & not receiving a call back I hired someone else. Imagine my surprise when the original electrician call me the following week to say he was in my driveway. No call... no appointment. I will not call them again nor will I recommend them. Very disappointed. read more

Poor attitude when we needed a part. They may not have carried the part but the attitude was callous and dismissive. Last year they were great when we bought a generator - but on return, not so much. Customer Service is what it is all about even if you can't assist the customer. Just be nice... read more

Very slow service. Very rude electrictian. Left my basement cover in saw dust from cutting 2x4 to install electric box. Even though we had to change some wires from a higher amperage to lower ( which the electrician said would drop about $120 on price ) they never gave any discount. I end up paying just so they would leave at once. Very disappointed. I should have read more reviews before hire them. read more

My son manages my 2-family property in SW and it needed a complete electrical update. My son had used Newington Electric earlier this year for his home (installed de-icing system) and suggested I work with them. My son coordinated the project thru April and her staff electrician, Jeremy. From start-to-finish the project went smoothly. Jeremy was extremely professional and explained the upgrade thoroughly and the work was completed in a timely manner for our renters. Thank you April and Jeremy for your fine customer service and our family can definitely recommend Newington Electric firsthand for any electrical services. Zee S. and Bob S. read more

Will make this simple. Generac gave me their number to repair my generator. Spoke to front desk rep who was very polite and nice and she transferred me to Bruce who was personable and gave great advice. I arrived at the shop to drop it off and Bruce with 2 other men came out to help me get the gen out of my Subaru. They were joking with me and all offering advice. I have not picked up the generator yet, nor do I have any price but from speaking to Bruce all will be very fair. At this point I will refer them any chance I can and being A Realtor I will gladly do so. If there is no update to this review then its safe to assume the charges and pickup were excellent as I expect they will be. read more

My husband and I drove down to WH to oversee work done on my sisters house. Its very old with cloth wiring,horsehair plaster walls...get the picture? He's an engineer and we rehab houses. After a short time with the crew from NE - he said that he was wasting his time being there - they were great. Rare praise from my husband!! The crew was professional and they communicated everything they were doing so my sister was aware of why & what was being done. Wish they were in the Boston area - we'd hire them in a minute. Reasonable and professional - they don't oversell what you don't need. Great work and excellent company!! Don't think twice - read more

We just had our second service from Newington to install some fans and repair a whole house fan that stopped working. Previously had used another company in the area, but their prices were pretty high so we decided to switch to another company. Five stars for Aaron, who was the electrician on both jobs. Super nice guy, explained exactly what he was doing and cleaned up completely after he was done. Gave us some great advice on some future electrical work that we're considering and was an all around rock star. Great job, man. read more

Allan was right on time. He was a wonderful man, very knowledgeable and friendly man. He answered all of our questions. We will also call on Newington Electric for any service we may have with our generator. We have recommended him to numerous people. Thank you Newington Electric. Edgar Belanger 68 Fleetwood Road Plantsville, CT 06479 read more

We called Newington Electric on a Sunday morning. The dispatcher I spoke with was very pleasant, and sent someone out within 90 minutes of my call. The electrician was able to fix our problem immediately (our emergency shutoff had gotten activated by mistake) and did not charge us for coming out since it was such an easy fix. Now to teach our house guests about the difference between a light switch and a bright red emergency shutoff switch! read more

I give them the 2 stars due to the fact they did come out very promptly. it was a stupid emergency switch that got flipped . The snide remarks from the electrician to my assistant saying " you wasted someones money today" was not unnoticed and definitely unprofessional.. Also I paid the bill and got many calls after asking why we haven't paid. Then 3 phone calls later they finally asked for detailed information and I gave it to them. My check had cleared 3 weeks ago. They wanted proof, so I was going to send an encrypted email with the check scan and the lady 'Julie' did not like that. She was very upset I wouldn't just email it to her. I told her it was very easy and a way to keep my information private. She just needed a code that I will give her right now. She told me to put it in the email. I told her that DEFEATS the encryption. Finally after she told me I was being rude for being admittedly frustrated ( and honestly it was quite the opposite). Then the bank site wouldnt let me download the info , so I told her I was going to snail mail it, she finally said ( after she had been given the check # and the date it cleared earlier in the conversation ) "ohh what was the check number and cleared date". I said that information AGAIN, and then very very snarkily said " Oh found it, Sorrrrrrrryyyyyyyy, Ill tell the girl" and then hung up. NEVER AGAIN. Are they too big to care? Guess so, live and learn for me. read more

Needed our outlets grounded, got several quotes newington electric gave the cheapest. We hired them as a result, but instead they just GFID our outlets and charged us the same price, which ended up being double the price of the highest quote we got. On the bill they originally wrote $400 for labor, then changed the 4 into a 9 by putting a line above it, and they did the math wrong and still overcharged us on the bill. When i called customer service April was very angry, and when i told her of the overcharging because of bad math she said she would send us a check for $20.. when i told her that we were actually shortchanged for $30 and she was adding wrong, she got extremely irate. Please avoid them at all costs, even if they quote you a cheaper price... it will be much more expensive in the long run. If you absolutely have to hire them, make sure you are familiar with electrical work so you know when they screw you over, at the time, i wasnt. read more

Newington Electric was hired by our landlord to replace the old wiring in our house and add a few outlets. They carelessly cut out a hole for an outlet in our bathroom and cut right through the irreplaceable wood paneling on the other side of the wall and never said anything. They then ripped up the floorboards in the attic (which were candidates for refinishing), either cutting them in pieces or breaking them, and then forgetting where they went. We noticed they were trying to cut corners and when we asked why, they told us "it's just a rental", as if our living space is not a priority. They then left without finishing the job. read more

Maybe Newington employs good electricians, but I'll never know. I couldn't get past the crappy attitude of the woman who answered the phone and decided that it wasn't worth finding out if their work was better than their customer service. read more

Great people! I have my home generator/Generac serviced by these guys and each time it was a pleasure dealing with them. Polite office staff and professional mechanics always helpful and informative. read more

We live in California and bought a generator for our friends in Farmington. Trying to find an electrician that would actually call us back, was pretty hard. 1 out of 5 returned my phone message. And it turned out the 1 that called back was the one that was awesome!! They called, I gave them all the info, I was told "I will ask Jimmy to call you tomorrow to work out the timing", and at 8:00am the next day, Jimmy called. So professional and thorough. He set up the time to come out, called me back that afternoon, gave me the details and the price and we set up a date for the install. The day before install he called our friends and ensured the time still worked for them, and showed up right at the agreed upon time. My friends couldn't say enough good things about him. When he was done, he called me and told me how everything went- and we were through. It's hard to schedule these things when you're in state, but to do this from a the opposite side of the country can be a little nerve wracking. Not with Newington. They were really incredible, I could not have asked for better service. read more