Our daughter started here when she was 6 weeks old and stayed until she was 2 years old. What guided our decision to use this location is the fact that they have multiple staff members who have worked there for over 20 years. In an industry that unfortunately has a high turnover rate, this facility did not. We saw the same beautiful caregivers each and everyday our daughter was entrusted in their care. She grew to know and love them as an extended family and we saw how happy she was with them. As she advanced from the infant room, to toddlers, she visited her former teachers everyday. She started her day with greetings and hugs and insisted on saying goodbye to them and giving them hugs as we left for the day. Their love for our child was unmistakeable. Any daycare can simply "watch a child" while you are at work. This "home away from home" goes so far above and beyond that. They teach your child sharing, social skills, interactive play, science, reading, art, creativity, and allow them to be kids in a safe, nurturing environment. I truly cannot say enough about Ms. Jackie and her staff. She has found a way to hire, and retain, angels to take care of their children. As a parent, the hardest decision you will have to make is choosing a daycare to care for your children in your absence. It is with the most heartfelt sincerity that I recommend Kindercare Newington Forest. They will love and care for your child as if it were their own. We will be staying in contact with our daughters former caregivers and ensure that they see the fantastic progress she continues to make thanks to their solid foundation. read more

I started bringing my son here when he was 2. I felt like I needed him in a school that was structured and more children his age. The center Director, Jackie is always willing to talk and is as engaged with the children as the teachers are. I recall my son's first week, which was hard for him to transition to a new place, and the teacher would hold him until he was okay. I called the center later that day and asked how he was doing. They were happy to go check and let me know. When I went to pick him up, I would watch him from outside the room and evaluate how well he was doing in the class. While in the 2s class my son did get bitten and Miss Jackie was right on top of it and spoke with the other child's parents proptly. They keep confidential all children involved. My son did pick up and learn some less desirable things from the other children. However, I was very clear with setting expectations for his behavior and it was a great opportunity to teach him that he must do what is right regardless of what his friends are doing. I know all the teachers in the center, not just my son's. He loves his teachers! We recently moved and there is another Kindercare that is closer to our home, but i decided to keep him at Newington Forest because he loves it there. I also like the extra things they offer such as soccer, cooking, STEM classes, just to name a few. read more

This place was TERRIBLE for our kids (son 3 1/2, daughter 2). I'd honestly give it zero stars if I could. On the first day of school, the teacher in our son's room had NO IDEA a new student was enrolling. She made no attempt to acknowledge him or make him feel welcome into his new school. Instead he was left standing by himself without being introduced to any of the other children. We brought the issue up to the director, Jackie Cause. Who told us emphatically that this is not how this are supposed to be, and that they had a few people out the Friday prior, causing a gap in communication. Unfortunately, having a few people out became to "go to" excuse. Soon thereafter, we starting having issues with our daughter's care. We noticed over and over again that the child to teacher ratios were not being upheld. I even brought the issue up to Jackie, the director, and her excuse was, "Oh? Did a few families just show up?". It was 8 O'clock in the morning, when all of the parents normally show up. The under-staffing soon resulting in poor care for our daughter. The first issue we noticed was that our daughter had a soiled diaper nearly every time we picked her up. It was easily noticeable from how full her diaper looked and the smell. My wife was able to either spot it, or smell it, before we even checked. And most times, it had been there long enough to dry and cause a rash. Next she was bitten so hard that the mark lasted for a few days. Having kids ourselves, we understand that this happens sometimes. However, our biggest issues was that we were not even called or informed. I happened to notice that bite as the care provider was changing my daughters diaper. It was only after I asked that she said, "Oh yeah, I think the other teacher has the incident report. I turns out that she was bit early in the morning and the mark was so red it looked like it had just happened. A few days later the toddler room was supposed to have water play. But it was an unusually cold morning for the summer and when we arrived, the water play table for the toddlers was located in the shade, at 8 in the morning, and the temp was in the low 60s. We were kind of shocked that they were even letting the toddlers play, as some of them were shivering and asking for a towel. We told the teachers that we were NOT going to change our daughter into water clothes and that we did NOT want her to play because it was too cold. That afternoon when we picked her up she was in different clothes, because they let her play in the water in her day clothes. The last straw was the following week. We picked up our daughter from Kindercare and brought her home, then we noticed that she had a 3-4 inch scratch going down the side of her neck and onto her chest. I called the Director, Jackie, and told her about what I had found. What made me even more furious was the fact that none of her teachers saw her get hurt, and none of them had noticed the scratch themselves. That means not only was she not being watched, she was not being paid attention to either. We disenrolled them and moved them to Kiddie Country (which is fantastic!). But we had a SUBSTANTIAL pre-paid balance in our account. It has been over a month and a half since we left, and we just got an email stating that they will not be transferring the money, instead they will mail a paper check. Which will take another 6 WEEKS! I tried to reach the District Director Danni Blake, numerous times, and have even left a message on her phone, but she has yet to return my call. Even now we are having to deal with some behavioral issues that my son learned while he was at the Newington Forest Kindercare. This place is just a baby farm trying to make as much money as they can. Profit is the priority, not the children. read more

My kids have been going to this center for almost three years. Great hours...open until 6:30 at night which is so important for me as I commute into Arlington. Ms. Jackie runs a wonderful center. My daughter is in 4s and loves to do cooking class every week. My older one loves before and after school there and moans about leaving early because it interrupts his playtime with his friends. He likes the basketball court and playground equipment. Pricing is very reasonable compared to other private centers. Communication about how the day is going top notch, whether it's good or bad, it's honest, respectful and focused on how to ensure that the kids are having fun and growing. read more

My baby girl started at this KinderCare several months ago and it has been nothing but an amazing experience. I was recommended this daycare by a coworker and after a horrible experience with an in-home, Ms. Jackie and her infant team have been nothing but wonderful. I feel at ease when she is there because I know my girl is in good hands! read more

We stumbled upon "school" when our son was 6 weeks old when we were scoping out the day cares in the area. We walked in and Ms. Jackie felt like home. We immediately put our deposit down and never looked back! The 5 infant room teachers are amazing. Our son started at 5 months and is smiling, happy, and growing under their nurturing, loving care. If we could rate the school 1,000 stars we would. Thank you Ms. Jackie and our teachers! read more

Ms Jackie is the best! Her Personality, she is so warm I love her best place to leave your children.

This place is awful. If I could give them zero stars I would. I have been letting a slow build up of frustration develope with this facility for the past year. They are inconsistant on pricing as it is ALWAYS changing and if you have a question about anything, no one knows the answer, that is assuming you can find someone that works there to even ask. The worst of the the bunch is Jackie who is no less, the director and she literally knows nothing! She knows nothing of the school age bus schedules, pricing or ANYTHING! How is she the director if she can't answer simple questions? She is completely useless. The kids are practically hanging from the rafters both in the morning for drop off and in the afternoon for pick up. The adults have absolutely no control over the kids behavior here and you can see by the look on their faces that they don't care either. My final straw was when my son was left stranded after school one day and I had received a call from the school to pick him up. He somehow managed to not get on the Kindercare bus after school was let out. (this was also discussed with my son's elementary school as I feel they are partially responsible as well, but tha't another story) Regardless, the problem here is that the Kindercare bus driver has a roster of names of children that should be on the bus. My son is on that roster and instead of looking for him or asking a teacher to find him, she drove off. I would like to know what the heck service am I paying for at Kindercare? I pay them to watch my kid before and after school and obviously they aren't doing their job as my son was left stranded. This is beyond irresponsible and unsafe. My child could have been abducted, hurt or worse due to the negligence of the people working here. And, if you can believe when I called Kindercare about this incident, they had the nerve to get an attitude and raise their voice at me! I'm honestly stunned that these people are still in business the way the talk to their clients. I am a paying customer and they talked down to me like I was trash when I came to them with this problem. They should have apologized because they were resposible for my son's whereabouts and safety. Oh, and there is no point in calling their regional manager or a headquarters office as you will never get a return phone call. These people just take your money and ignore you. Bottom line....... THIS KINDERCARE IS AWFUL and they should be ashamed of themselves. I should report them to the Better Business Bureau. read more