Military Families, READ THIS!!! We Paid DEARLY!! PCS Movers PLAN AHEAD!!…read moreWe are a Midwest military family new to the area and were in desperate need of daycare for our two children, a toddler and a pre-K child. Despite our best efforts to be good parents, we didn't do enough prep and research. After just two days of attendance (YES, TWO DAYS), we were forced to make the decision to disenroll.
Each day, my baby girl came home with fresh scratches on her face and neck. When I arrived to pick up their belongings after disenrollment, I saw why. The teachers were using the well-behaved toddlers as training aids for the handsy, rough ones. While one instructor went to grab my daughter's things, I saw another put sunglasses on a little girl and then put a boy in front of her, saying, "Gentle hands." He reared back and slapped the sunglasses off her face. I was heartbroken that I had sent my daughter there for two whole days without me. There was a clear negative change in our children's demeanor, behavior and mood after only two days here.
The school is situated behind an AutoZone and a 7-Eleven. On the first day, around 10 or 11 AM, I dropped in to check on my daughter. As I pulled into the parking lot, I saw two teenage boys lurking a few feet from the toddlers' playground fence. When they saw us, they scrambled up the fence onto an adjacent wall. My wife wanted to get out of the car to chase them away, but I reminded her that the school could call the police. When I went inside, the director was sitting in front of the monitors. I told her what happened, and she clicked around a few times with her mouse, and that was that. When we saw our daughter, we were upset to see that she was on the playground at the same time these teens were on the fence.
One of the worst parts of this experience was when we asked for an exception to their disenrollment policy. We received a personal email from the owner stating, "Unfortunately, we have to follow the policy we have in place. Your balance as of now is $2992." This is roughly $1500 per day! She also called us, and after I explained the situation and mentioned we are a military family who made an honest mistake, she said, "Policy is policy." She did offer to be generous and allow us to make payments.
MILITARY FAMILIES BEWARE: GODDARD HAS A 30-DAY NOTICE!!! Every other daycare in the area has a normal two-week policy, but not here! Other schools in the area offer something called Discovery Days, a free grace period where your child can spend time at the school to see if it is the right fit.
There are many other issues I've experienced at this school. My son's Pre-K class is adjacent to the playground, and when we went to pick him up for the day, I pulled the metal door handle, and it slid right off into my hand! What if there was a fire and a kid lost the door handle so they couldn't escape, or even worse, an active shooter?! NOPE!!! Not taking my kids!!!
The school has cameras but doesn't share the video streams with families. You may want a solid break from your kid, but in the two days of enrollment, we received only one picture of our son in Pre-K and three pictures of our toddler.
There are many dirty, old, broken toys that appear to be more donated or recycled. The rug in my son's room was FILTHY brown. The school has one of the highest tuitions in the area but doesn't supply lunch, snacks, diapers, etc. If you send food that needs to stay cool, each class has a large, floppy, ridiculous zippable cooler bag to store food. Hopefully, with the $3000 taken from our family, they can afford a few refrigerators.
There's lots more but hopefully you now have enough to make a better decision than I did for our family.