No stars for this company. I ordered new windows which took 5 weeks to arrive and then after…read moremeasuring up, once the windows were in, my vertical blinds no longer fitted the same space (which I was promised they would). So my blinds were 4 inches too long, meaning £100 of new blinds to be ordered. I spoke to my sales representative with "I will get back to you " which of course he never did. I then spoke to the manager and I got the same response. Nothing. Avoid this company at all costs.

Right - I'm increasing my previous review's stars up to about four and a half. While, I was aware…read morethat my folks were getting a new bathroom put in, it was only recently, that I realised it was this company that they finally used. Now, from their account it seems that Florida Home Improvements managed successfully to walk the domestic tightrope of their individual bathroom desires. The mother wanted a wet-room for £3, 000 and was rather upset to find out that it would mean a wall being knocked down and triple her estimation (or thereabouts? Who knows.); meanwhile the father didn't want a new bathroom at all. Somehow, Florida Home Improvements managed to persuade them (and my mother had already won the new bathroom war - to some extent) that a newer, shiner and more stylish - yet relatively modest - bathroom was required. They also managed to save their old tiles (see Bathstore.com review) and reused them around the bath which saved a lot of time, trouble and money. Moreover, the staff were very open and honest in their evaluations and quotations. So much so that no extra charges were encountered - the opposite in fact. Top quality.

Established in 1877 this business has a long past and much experience. Thus, it's no wonder it has…read moreeven survived the recession while similar businesses have perished. The staff are pleasant, chatty and have a great knowledge of their services and products (as you'd expect in this type of business). They also offer free quotes, something which combined with word of mouth, is probably a strong factor in their success. This is a fairly large showroom with a good range of bathroom fittings and fixtures. These are reasonably priced, well displayed and their individual benefits are clearly shown. Additionally, they also do pluming, central heating and emergency call outs. Everything you might - but hopefully won't - need and all for a good price.

Dreadful service, I do not recommend in any way, we had a bathroom refit in late 2018, only just…read morefinished due to their incompetence, after sales treatment equally bad, do not use.