We had Trevor from Cunico Electric come out today and what a fine job he did! We had a myriad of…read moreelectrical maintenance and repairs that were long overdue. When Trevor arrived I showed him the most pressing issues that concerned us, but while he was here, he took a peek around and found issues that I knew we had, but had forgotten needed attention. He hung light fixtures, created a new outlet for us in a difficult area in our basement, fixed bad wiring and bad outlets and installed some needed GFCI outlets. He was easy to have in the house, very knowledgable, and very easy to communicate with. I was very pleased with the work that he did for us. I would not hesitate to recommend them in the future.

fix problems quickly and efficiently. Others we had response times as long as 4 months. others that…read morewere honest enough to admit they did not know what they were doing.

I called three times in November for service on my Generac generator and am still waiting for a…read morecall back. No service at all. It should not take three months for a reply. I finally found another contractor to fix it.

The gentleman who worked on our air conditioner was on time, courteous, this is the second time we…read morewe got this particular gentleman to work on are air conditioner, just a great guy, thank you.

We needed a new boiler heating system and called them three times to have them come out to get an…read moreestimate. Finally, a man came out measured and wrote down all the information. We waited and waited and even called again. We never received an estimate or a call. We planned to have it done in August and September before we needed heat. Needless to say, the recommendation we received to use them for this project was a bust and the thousands of dollars we paid went to another company in town.

Needed my heater vent to be reinstalled after a roof job. Jim came out quickly, worked efficiently…read moreto fix and reinstall the vent. After doing a solid job with the install he did a quick test to make sure the heater was up and running! Great service from a local small business.

After having called a well-known local HVAC company (SSI) and ending up with an almost $350…read moreservice call on a Saturday after hours, we will never call on them for any of our HVAC needs ever again. Not only were we left with a decent-sized bill, but the issue wasn't diagnosed or fixed. We called Stacy's Service & Repair. Dave came over, diagnosed the problem, and even though the part needed to be ordered, he installed a used part to get us through until the new part arrived. When he received the new part, he contacted my husband and told him he would be over shortly to install it. Dave arrived within 30 minutes and had our furnace up and running again in no time. Excellent customer service, great communication, and very fair prices. Will definitely call them again for all of our HVAC needs!

I would like to say how pleased I am with the service provided to our home. It was 99 degrees…read moretoday, the hottest day of the summer, so far with a heat index of 107 today in Wausau,WI. And of course this is the weekend my central AC breaks down. I started calling the names on my list. The "24 hour" guys were no help at all. Nor was anyone else. Monday was the soonest they would come out. Finally, I called the last name on my list : Stacy's Service and Repair. A pleasant man returned my call in 10 minutes and told me that he could be at my home within 30 minutes. He arrived as promised, quickly identified the problem and fixed it. It turned out to be a blown capacitor. He also cleaned up the unit for me. Allan was very cordial and professional.The rate was quite reasonable, especially given a Saturday. I am a very satisfied customer and highly recommend them.

TLDR: Got service for caulking bathtub…read more Bad job and would not refix. Issued refund but took a LONG time to receive. End of day, TERRRIBLE communication from PGA. My parent's got service at their home for a few things. This was all done and paid for on 09/15/2025. Everything was done fine with exception of caulking around the bathtub. 1) The caulking was not done well 2) There was no communication as to not use the the bathtub for a given period of time I reached out to PGA and spoke with the scheduler. He told me any disputes would have to go thru his boss, Rob. He forwarded me to Rob's number, and I left a message. This was on 09/16/2025. I did not hear anything back so I reached back out on 09/24/2025 and left another message for Rob. Rob called me back on Thursday, 09/25/2025, and I explained to him what the situation was. I sent him pictures of the poor service and he said he would have to look into it and will let me know. Monday, 09/29/2025, still nothing from Rob, so I texted him. They responded and said Rob is out of the office this week at a conference in Colorado and will be back next Monday. I responded with a bit of frustration as I talked to Rob on Thursday and he NEVER mentioned that he was going to be gone for a week. I would think if he was going to be gone he would wrap up my situtation or pass it along to someone else in the organization. But we were patient, we gave them the week. Monday, 10/06/2025, still no call back or communication from Rob. I reached back out to get a status update. He finally respondeds saying he wasn't pleased with the appearance (from the pictures we provided) and that he can schedule another visit to correct the problem. I told him that we would not expect to be billed again since we already paid for this service. He said since we ran the shower too soon (reminder, the service tech never gave my parents any communication that they should wait any ceratin period before usage) he'd stil have to charge us labor. I responseded if he cannot fix it free of charge, to refund our money and we'd take our business elsewhere. No response for Rob. Wednesday, 10/08/2025, I reached back out to him. He responded that they could not redo the service free of charge and that he will issue a refund for $131.88 thru a check thru mail. I said, ok, we'll look for the refund in the mail. Wednesday, 10/22/2025, we've still have not received the refund so I reach back out. We are pretty frustrated at this point. No response again, so I reach out again on Thursday, 10/23/2025 and got a hold of someone. This person told me, since Rob supposed issued the refund, any resolution has to go thru Rob. And Rob is currently out all day in meetings and a message has been relayed to him. I expressed my frustation saying, is there no other person that can help. We've waited patiently already close to a MONTH. All this person could offer was an apology. Finally Friday, 10/24/2025, Rob responds and says check is in the mail. Not apology, nothing. I respond expressing more frustrations also saying I will leaving a bad review for them. Ofcourse he responds quickly now when he hears he is going to get a bad reivew. Thursday, 10/20/2025, my dad finally receives the refund check in the mail. So yes, PGA does do good work. But when it is not good work, good luck working with Rob on getting it resolved. DO NOT expect any kind of reasonable customer service, communication from Rob

Excellent! Excellent! Workmanship and Technical Knowledge are at a very high standard. Very…read moredependable.

Thank you to Ric's Sewer. I had my basement floor drain back-up leaving a black sludge all over my…read morefloor. Ric came the same day, rodded out the drain, AND cleaned the sludge off the floor. More than I expected! I thought I would have to come home and clean up all of that mess. Thanks Ric! A job well done. Cindy

10/10! Ric's came the day they said they would, diagnosed and fixed the problem very quickly for a…read morevery reasonable rate. I will definitely use their services again if and when needed. Very pleased.

Our original supplier was unable to respond in a timely fashion when our heat went out and house…read moretemp dropped to 57 degrees. Called Hurtis since they said they could service all models. Came out same day and fixed our furnace. Great guy serviced the equipment. They called ahead to say repairs were on the way. They answered the ex phone at 7:15 am . We couldn't be happier with this level of service.

Hurtis Heating and AC are great. My boiler began leaking last week. I contacted them on Friday,…read morethey responded on Monday and sent someone out the same day. They diagnosed the problem (heat exchanger) and they took the step to contact the manufacturer to check whether the part was still under warranty. I didn't know, as I just bought the house 6 months ago. The part was still under warranty, they ordered it and came back on Wednesday to install it. Although they easily could have just tried to sell me a new boiler, they only suggested the work that was actually needed at this point. They were efficient, professional and did a great job. I recommend them for HVAC work.