We are current residents. We've been here for 2 years so far and renewed for another 15 months. We…read morelove it here. The office staff of 3 and maintenance crew of 3 are professional, friendly, knowledgeable and caring. Each time we've ever needed them, they've always been responded with a sense of urgency and care as if we were family. The sense of community here is pretty stellar compared to other places we've resided. We've got great neighbors who care about each other and us. This year 2026, we've been slammed with 2 unusual snowstorms. The maintenance team has been working day and night cleaning the property so residents can get out, but stay safe on the slippery lots and walkways. We highly recommend living here.

Very crappy, not well maintained apartment community. The leasing staff is the least competent…read morestaff of any rental company I have ever experienced. And I have worked in leasing for several years in this area and the DC area. This place isn't very expensive but is very overpriced for the worn out apartments they rent. We were shown a beautiful model and given a very half assed "renovated" unit that bore no resemblance to the gorgeous model. We had a lot of issues with bugs of all types. The unit was given to us very dirty. Gutters were full of crap so many overflowed. Do not rent here!!

We have lived at Summit House for nine years. My husband and I bought together and have since had…read morea daughter. The home owners that we share a block with are lovely. Our immediate neighbors have really made our time here enjoyable. In a condo community, they really make a difference. We never had trouble with management in all of the time we have lived here, no matter who was in charge. Within the last year, Sherri retired and Laura took over. For whatever we need, both were/are very responsive and helpful. If we call with an issue, we have always gotten a response within 24 hours. The guys who do the work around the complex are helpful and polite. Don't judge the units by the outside. Yes, they look like 70's ski resorts but you have to look past that because the interiors are what make the condos. Some sort of complex upkeep happens every year - painting, repaving, updating lighting, pool, etc. If you're interested in getting involved with other residents, they offer multiple activities throughout the year to connect with neighbors. You make of it what you want. If you're considering living in Summit House, it gets my recommendation.

The location is great for west Chester except that it takes about 25-30 mins to get to 95/476. The…read morecondos themselves are spacious but everything in the community needs updating. The condos' exteriors are old looking and a lot of them are in need of renovation. The REAL problem with Summit House is Sherri, the office manager. She is single handledly running the community into the ground. She will NEVER fulfil a request. She gets snippy anytime you report a problem. Nothing is ever the association's fault. You will get charged for things that are not even referenced in the by-laws and your HOA will go up exponentially each year. It's something around 250/mth now I believe which is a joke bc they'll NEVER help you. I complained about bees once and was told maintenance came out with a tennis racket, swatted some and left their carcasses on the ground to scare away their bee friends. Can't make this stuff up. Once I was plowed into my parking spot by a snow plow. I couldn't get out for days. I had to rent a car. When I complained to Sherry I was told it was my fault for not parking in my car port. Not that it matters but the reason I wasn't parking in the car port - that I paid for - was that the door to the storage cabinet in the front was falling off the hinges and if it HAD fallen it would've fallen onto my car. Upon relaying this information, Sherry told me that I would be forced to give up my carport if I didn't use it. Even tho I PURCHASED the condo and the port was referenced and included in my closing docs. The final straw for me was when my neighbors deck began to leak from above and into my ceiling. As far as I was informed, Summit House takes care of the exterior/outside of the walls and my responsibility was within. When the neigh it's deck leaked it caused water damage into my bathroom. The whole ceiling needed to be ripped out. When I called to report the issue to Sherri I was told that it wasn't Summit House's responsibility. No reason given, of course, as this is actually NOT the law. But nonetheless, Sherri refused to do the right/legal thing and rather than deal with the hassle of a lawsuit, we paid for it ourselves. If I had it to do over again, I would run fast and far from Summit House and Sherri. There is no reason to have to deal with such aggregation and expense simply to live in a home you are paying for.

I been living here for the past 16 years and I will not move only when GOD will call. The place is…read moreconvenient located near all shops, supermarkets Pharmacy and hospital. The ground are well kept and the staff are very professional and prompt. If you want swimming pool, children playground, fitness gym, you have it all. This is for you, let me know when you are coming I will bake a welkom cake.

I rented in 2022 to 2023 and had a very good experience. The location is fantastic and the grounds…read moreare wonderful. However, when I rented in 2024-2025, the experience was completely different. I think it's the office management, led by Marissa, but probably also Kaiserman corporate office has changed. They have become non responsive to residents, and very defensive. There were also many problems with water lines and gas lines. I feel so sorry for families with young children having to go without for days at a time. And no refunds to anyone. It's sad, as there aren't many rentals in the area that accept dogs, and again, the location is fantastic. However, I am so glad to be out, and warn anyone considering the move, it all changes once you are a resident. The office is literally hostile. Except for Cat who seems competent and human. I hope Kaiserman will consider making her the manager. Maybe things would improve!

Rose was super helpful when we came to tour the place. She was super knowledgeable and friendly!…read moreLooks like a great community to live in!

I recently toured an apartment Ashbridge at Exton, and unfortunately, my experience has been…read moreextremely disappointing. During our tour, the property manager, Morgan, clearly explained that the only upfront costs would be the application fee and a $300 fee upon approval. We specifically double-checked that we planned to move in May and asked if there would be any additional or hidden charges. We were assured that there would be no other fees besides the application fee and the $300 if approved. Based on that information, I went home and completed the application. I was approved almost immediately, and both the $300 fee and the $150 application fee were deducted from my account. However, shortly afterward, I received an email stating that I would now need to pay a full month's rent as a security deposit due to a "conditional fee." No proper explanation was provided. This was extremely surprising, especially since my credit score is excellent and my income is more than five times the base rent. This additional requirement was never disclosed during the tour, despite us directly asking about any extra charges. Feeling misled, I requested a refund as I no longer wished to proceed under these new terms. I was then informed that the application fee would not be refunded. I feel like my money was unfairly taken after being given incomplete information. I strongly advise future applicants to be very careful.