I selected Chase Security based on the Yelp reviews and was not disappointed. Greg came on time,…read morewas very pleasant, and he definitely knew what he was doing. He used to be an installer for ADT and has installed thousands of home systems before. He now works for himself and has a small business. My mother-in-law moved to a care home and nobody knew her master code at her home. Her system was not used for a year. Greg came and professionally reset the system with a few tricks he knew (as the old Honeywell system happened to be from ADT Protectron). He did not try to pressure sell me on a monthly monitoring program, although he did offer that service as well. At my request, he replaced the old monitoring panel with an alpha numeric panel which is now much easier to determine what is going on compared to the old numeric code panel. He also installed a second horn which was ingeniously concealed. Intruders trying to smash the first horn would be confused as to why the horn is still going off and would continue trying to smash the first horn. He could have unnecessarily replaced the motion sensors but he said they were fine. Since the smoke detector and CO detector needed replacement because they were too old, Greg gave me the options and said it would be cheaper to buy them stand alone from Costco rather than replacing them in the alarm system. He disconnected them from the alarm system at my request. I did not bother to comparison shop for services as Greg was fair with his prices. People need to make a decent profit living in the Lower Mainland. I didn't want the hassle of a person making you feel guilty about not buying monitoring. He gave me all the price options and allowed me to make the decisions without any pressure at all. He doesn't have a fancy truck or van but came in his car. I highly recommend Greg. He's a good guy.

Greg was the ultimate professional installer and is true to his stated expertise. My alarm system…read moreneeded some TLC and while others were were only interested in selling me unwanted monitoring services or no service at all, Greg appreciated what I was looking for and delivered. I'd recommend Greg over ANY other alarm company in the lower mainland!

Amazing service! I bought a home security system and camera and I can't believe I went this long…read morewithout one! They were professional, prompt and the best part was that I didn't have to sign a contract. I would recommend their services to anyone.

Had an old security system that did not work well. Contacted Westridge for review and upgrade…read more Improvements included upgrading the alarm, fixing the camera system, and upgrading the DVR. Did a great job, the tech was very knowledgeable, skilled, and patient with me, and management was efficient. I knew all my options and had all my questions answered. Excellent all around.

Called and spoke to Rick, the owner TWICE. Explained exactly what "I" wanted and all he was…read moreinterested in was MONITORING revenue. He even lamented how I wasted 2 hours of his precious time! Incredible! Good luck with that attitude, Rick! You're gonna need all the luck you can find if that's how you run a business!

Emailed Burglar Stop and got a callback from Rick the very next day (while another security company…read morebased out of Port Coquitlam simply ignored my phone calls and emails). Went through my home alarm needs with Rick a few days later and had everything installed before the next week was over. System works great. Highly recommend Burglar Stop.

No customer experience. Tech support cannot tell the difference between Telus Security and Telus…read moreCustom Home Security. It shows in my account. They send the wrong people to my house and the tech says, no I cannot work on this. So I need to start all over again. First wait was 3 days before someone could arrive. Now an auto msg says Jan 21st, 8 days from now. This is a security issue/failure and they want me to wait 3 days and another 8 days. Really? ADT had much better Customer Experience and Customer Retention. Telus calls my recent switch an upgrade. Funny. $3000 later.

Was happy with ADT. When Telus took over, all customer service went down the drain. They will not…read moreservice equipment that was not theirs to begin with. And to upgrade, of course, big rate hike. their customer service stinks. End of story. Avoid at all costs.

Dan is a complete professional was on time when and i haven't had any problems since the i would…read morerecommend him to anyone who ask he is my number one go to guy for electrical work i wouldnt want any other person plus his rate was More then fair

We hired Dan Wilcox to do the electrical work for our kitchen renovation in November 2022. I…read morebelieve he started the work on November 19th. We paid 80% ($2704.80) of the invoice after the first stage of the work was complete. Since then he has returned on two occasions to continue the work, however it remains incomplete and our kitchen pot light switches are wired incorrectly. When you flip the switch, some lights turn off and other lights turn on. Other lights flicker badly. He has crossed the circuits somewhere so that three different switches are controlling lights that should be controlled by only one switch, which leads them to turn lights on and off simultaneously. I'm concerned this is a fire hazard. Some of the pot lights are also not secure to the ceiling and are sagging down. He also was supposed to finish our above the stove vent so it vents to the outside. He has left it venting into our attic. I'm very concerned this is a fire hazard in our home and do not feel safe using our stove or kitchen lights with three kids at home. He said he would be here January 3rd to fix the mess of a job he did but never showed up and is now ignoring phone calls from both myself and our contractor. He will not return messages or texts, even though I can see he has read them. He has taken our money and abandoned the job. Also totally botched the work that he did complete.

I was wary at first to contact and hire this company because of the lack of reviews. However, the…read morecompany's listed services were just what I needed so I submitted an enquiry on their website hoping for the best. I received a phone call the very next morning and was able to schedule something for the day after that. Fernando was extremely professional, and gave me immediate confidence in his company's expertise. When he arrived, he wore shoe covers and also a mask. He went straight to work after asking what problems I needed fixed. Within an hour, he was finished troubleshooting and increased my internet speed five-fold. He found several problems with my current set-up and addressed them all; he had all the tools and supplies on him and in his truck, so there was no need for him to come back. My mom was so impressed by his professionalism and demeanour that she asked if he could go to her house right after my appointment to address he computer, printer, wifi and television issues. Within an hour, he had fixed all of her problems and even called her internet provider for her to check and upgrade her package for mere dollars per month. She was SO happy, as she had a list of things that she thought would never get fixed, especially in this current environment, where everyone is more cautious about having people into their homes. Fernando was polite, only asked the necessary questions and was not judgmental about how we had everything set up to begin with. I would happily and eagerly enlist his services again in the future.

From the owner: Home technology professionals with over 20 years experience in cable TV and data networks, audio…read morevideo and home theatre installation, smart home control and automation. CableGuys is an electrical contractor licensed in the province of BC, fully insured and bonded, with work safe BC coverage. Our techs are certified with THX level 2 home theater integration, URC total home control, alarm.com certified tech, Seawave certified installer, province of BC security systems sales. What can CableGuys do for you? We make the complexities of tech, elegantly simple.