I selected Chase Security based on the Yelp reviews and was not disappointed. Greg came on time,…read morewas very pleasant, and he definitely knew what he was doing. He used to be an installer for ADT and has installed thousands of home systems before. He now works for himself and has a small business. My mother-in-law moved to a care home and nobody knew her master code at her home. Her system was not used for a year. Greg came and professionally reset the system with a few tricks he knew (as the old Honeywell system happened to be from ADT Protectron). He did not try to pressure sell me on a monthly monitoring program, although he did offer that service as well. At my request, he replaced the old monitoring panel with an alpha numeric panel which is now much easier to determine what is going on compared to the old numeric code panel. He also installed a second horn which was ingeniously concealed. Intruders trying to smash the first horn would be confused as to why the horn is still going off and would continue trying to smash the first horn. He could have unnecessarily replaced the motion sensors but he said they were fine. Since the smoke detector and CO detector needed replacement because they were too old, Greg gave me the options and said it would be cheaper to buy them stand alone from Costco rather than replacing them in the alarm system. He disconnected them from the alarm system at my request. I did not bother to comparison shop for services as Greg was fair with his prices. People need to make a decent profit living in the Lower Mainland. I didn't want the hassle of a person making you feel guilty about not buying monitoring. He gave me all the price options and allowed me to make the decisions without any pressure at all. He doesn't have a fancy truck or van but came in his car. I highly recommend Greg. He's a good guy.

Greg was the ultimate professional installer and is true to his stated expertise. My alarm system…read moreneeded some TLC and while others were were only interested in selling me unwanted monitoring services or no service at all, Greg appreciated what I was looking for and delivered. I'd recommend Greg over ANY other alarm company in the lower mainland!

I had an Alarm System service call for a system that Stealth didn't even install. My experience…read morewith this company was top-notch! Everyone from the friendly receptionist to the technical phone support person was amazing! Steve, the technician was so fantastic! He arrived within the hour of my call and fixed our system! Yay!! I am thankful for the Stealth Security staff and their excellent customer service. Most importantly, I shopped local, when that matters most right now!!

From the owner: Stealth Security is a full service security company that offers everything from mobile patrols,…read morealarm response and guards to alarm systems, CCTV systems and ULC fire monitoring. All of our security solutions are customized to fit your needs, because your security is personal to your requirements and concerns.Our family taking care of your family.

I am extremely satisfied by the services provided by Steve. He was very prompt and helped me in…read moresetting up my business cameras in no time and gave me valuable suggestions for my existing set up..I would definitely recommend them for setting up security system at bu or home.

I've witnessed several of the installations from this outfit and am never disappointed in the end…read moreresult. A great price for every install and knowledgeable staff make this group someone I'll keep calling.

No customer experience. Tech support cannot tell the difference between Telus Security and Telus…read moreCustom Home Security. It shows in my account. They send the wrong people to my house and the tech says, no I cannot work on this. So I need to start all over again. First wait was 3 days before someone could arrive. Now an auto msg says Jan 21st, 8 days from now. This is a security issue/failure and they want me to wait 3 days and another 8 days. Really? ADT had much better Customer Experience and Customer Retention. Telus calls my recent switch an upgrade. Funny. $3000 later.

Was happy with ADT. When Telus took over, all customer service went down the drain. They will not…read moreservice equipment that was not theirs to begin with. And to upgrade, of course, big rate hike. their customer service stinks. End of story. Avoid at all costs.

We have been a client with Contact Security since moving into our house 7 years ago and our system…read moreis monitored. Over these years I have stopped into their store with questions regarding our system and possible upgrades. All were dealt with to our satisfaction. Recently we experienced a trouble alarm that I was not able to determine the exact nature of. I visited their office and the technicial remotely viewed our system and determined it was a battery issue. Or more correctly, a couple battery issues. As we are a longer term client with a monitored system, they gave me a main power battery at a significantly reduced price. Accompanying this were details on how to trace down the other battery troubles. In conclusion, it unfortunately is a rarity that one gets such good service in todays world. So if you are considering a monitoring system, why not deal locally with a company that is customer oriented.

From the owner: Helping our customers stay safe and security for over 20 years, we are your local alarm system…read moreexperts! We install, service and monitor home & business security systems as well as install HD security cameras. Our installation team is knowledgeable on a variety of systems including Honeywell, DSC, Ademco and more. We offer state of the art systems with smartphone control, automation and video verification.

The gentleman from Scott securities very hot-tempered not a nice guy not nice language lots…read moreprofanity.

Try and contact the owner - $450 in false alarm charges due to faulty system - monitoring company…read moreis not good - techs are not company employees and are poorly trained - sales staff is 100% commission and will forget yoru name as soon as you sign up.