Johnathan gave a very competitive price, showed up on time, and did a great job of removing all…read morefurniture in a professional manner. I would absolutely use him again.

Great communication and follow through. Very pleased with everything. I highly recommend!!read more

James and the team were great at both ends of our move. The Cincinnati team had 3 levels and tight…read morecorners to deal with, and all our furniture and boxes were handled well. We appreciated how careful they were by wrapping our furniture securely. James and Gus worked hard to unload us quickly in Georgia. Thanks for the great service and we highly recommend Leaders Moving.

They were horrible, did not wrap anything - even when asked to do so - huge dents and scrapes in my…read morestainless appliances- didn't know how to pack the truck so took 3 trips and all day to move, dumped everything in my garage, broke glassware in boxes clearly marked fragile/glassware - over $5k in damages - almost a month now and they have done nothing to replace/repair anything- state they have turned it over to their insurance company to handle - guess I will be getting an attorney. Do not use this company if you value your belongings. Worst moving experience ever!

I'm a 20 year military spouse with over 6 moves under my belt and I felt it was extremely important…read morethat other families planning their long distance PPM (previously called DITY) moves (or corporate, personal moves - whether military or not) to be aware that College Hunks employees are not trained at all to pack boxes appropriately or load up a moving truck to limit damage as it travels. In addition, the job came in almost 3x the quoted price AND we received zero customer support or communication from the franchise ownership when we experienced problems (read below for details). The negative vibes started when their team arrived the morning of our move with only 2 people and no packing paper, no boxes, no markers for labeling, etc. Although the pack out had been confirmed with College Hunks' scheduler and main POC (his name was Alexander - he oozes confidence but he is not accurate, effective or helpful in a negative situation) two days prior the team didn't get the memo and thought they were just there to load a truck (it was supposed to be a pack out and load job). We had completed a detailed on-site meeting/walk thru with their scheduler, Alexander, and discussed picture boxes, wardrobe boxes, etc. so it wasn't that the company had never laid eyes on the job. The lead packer, Ethan, did get on the phone when I told him the actual scope and he quickly got supplies and 2 more people to our site, which was great, but it went downhill from there. If that had been the only issue I would not be leaving this long winded negative review. When we got to our destination we unpacked box after box after box with ZERO packing paper. Most items had not been wrapped or protected at all. All they did was take drawers and shelves of items and throw them into a cardboard box and seal it up. I had many damaged and broken glass, wood and ceramic items on the other end. I will acknowledge there was 1 packer, named Ethan, that did use packing paper and attempted to label boxes (after he borrowed a marker from us and after we asked them to label). He was the packer in our line of sight most of the day so we had no idea the others were not packing correctly or labeling anything. Ethan was great and had a good attitude all day - if all of their employees behaved like Ethan it would have been a very different move. Movers should know this but when you pack a truck for a long distance move and the boxes have no packing paper or internal support (and they're only 1/2 - 3/4 full) they all start to collapse and crush down from weight above as the truck drives and bounces. This is why we had so much damage. None of our boxes were labeled and the final straw was their cheap packing tape wasn't sticking to the boxes so as the movers at the destination site picked up boxes they were falling apart and collapsing on them. Items were falling out onto the ground as they tried to move stuff inside. I reached out to Alexander several times during the pack out, and also while we were unloading, with photos and expressed our disappointment and concerns and he assured me that the franchise owner would reach out within 24-48 hours to discuss what happened. Well, it's been over 2 weeks and crickets - not a single text, call or email. So it's clear their upper management really doesn't care about customer service. They got their 3x money and with job over we don't matter to them anymore. Take this review as a beware - they look great at face value but their team is not trained, equipped or supported by upper management.

It's taken time for me to post this due to embarrassment…read more First let me say that I take full responsibility for what I didn't do. But to the two movers who ACCIDENTALLY left my brand new vacuum cleaner and many other items on the truck that I was too weak to come out and look in, you, God and I know what you did. I hope this disturbs your peace. As a repeat customer, I trusted where I shouldn't. So this disabled, single mother will neither recommend not utilize your company again. Do better.

Collin's team at A Smooth Move saved our move! Our movers cancelled last minute and Tony from A…read moreSmooth Move senthis team lead by Collin to step in and help. They arrived within two hours of us calling and were willing to help with anything we needed including extra lifts that were not discussed over the phone. Their customer service was top notch, they were quick to respond via phone during the booking process. We have already recommend them to another person we know who is looking to move and would 100% use their services again in the future!

After making arrangements with Tony to move a few items around our house and agreeing on a price,…read morethey said they would arrive between 1 and 5 pm. At 4pm, they called and promised to be here at 5:30pm. They then called and canceled, saying that the agreed price was too low. Do not trust this group!

The 2 gentlemen that moved our son from our house on a cold, snowy day to a 3rd floor apartment at…read moreUnion Station were awesome! It was a tough move and the movers handled it quickly and well! We would definitely use this company again! Thanks again for giving us a good experience with your moving company!

Selling my dad's house to settle his estate and the closing is inching closer. I live out of state…read morefrom the property and time off has been spent purging & donating, but it was crunch time to get the big stuff out. I called AM early Friday night (3/29). It was the only company who answered my call, Frank was very helpful. Got the rates, and booked it for today (Easter Sunday). Zack and Milton showed up promptly at 9am as scheduled. They loaded the truck efficiently and with care for certain items, my main concern being a grandfather clock. Was wrapped and taped up and tightly secured to the side. Everything was nestled in snug as a bug in a rug. Was a two hour drive to where we live. Once there, the truck was the exact same as when loaded. Nothing moved or shifted at all. Professionally done, from start to finish. I can't say anything good or bad on the rates since I didn't have time to compare, but simply not having to do anything ourselves made it worthy. Load, drive to and unload was just at approx 4 hours, plus their 2h drive back. Definitely recommend!

We had a great experience! We got a quote very quickly and service was great! They cut down a tree…read morein our front yard and then we had the stump ground. They also laid down mulch in our front and backyard. Everything was done very professionally and we would definitely use them again!

Great job! Totally trusting group! Worked on our yard when we weren't home, came back another day…read morefor payment.

I got my dump earlier than expected since they were in my area, and they didn't charge…read more me extra! Cam and Sean, the guys who called me, were great at communication. 10/10 recommend. Fast, reliable and easy.

Great service! Everything went according to plan. I recommend you use Pack Mule Dumpster.read more

everything was A ok had a couple of snafus nothing that was done on his part, friendly, punctual,…read moreand very communicative. great job pleasurable experience using him.