I called this store to see if an item on their website was in stock. The man who answered the phone…read moretold me it had been discontinued. I explained that my husband was being discharged from the hospital and needed something similar or he couldn't come home. He said he would research and call me back. A few hours later he did and told me he had located something that would work for me. He said he could get it for me, but that he couldn't match Amazon's price. He told me exactly what to search on Amazon. I got the item and it works great. He provided great service even though I wasn't even a customer!

I needed CPAP supplies and I was dealt with by Mccenzie. She was very helpful and knowledgeable…read more She fit me with the perfect mask I needed and was easy, quick, and proficient. I give the experience a 5 rating and would tell all my friends and family to go to this Binsons

I have been attempting to get Melissa in the Mobility department for a week. Her supervisor Angela…read moreinformed me I could contact her if I could not get Melissa. Ironically, she has been off since last week. I cannot get an update by anyone. Poor service. I was told to go through CREA MOBILTY however, I knew Binson's to be a major brand. Major mistake.

The Worst Customer Service Ever!!! I had a prescription for…read morea Blood Pressure Monitor needed a singed document from the doctor...They would not email it or fax it!!! I had to take it to the doctor's office. After one week I called my doctors office to confirm that they received it...I called to verify that they said that they did not received it!!! I said Pls call the doctor's office the find out the issue...They declined! I went in person to pick my prescription and take it somewhere else...

Their phone service is horrible. A few days in a row(again) staying on hold with awful music. We…read morewill have to return the equipment in person- heavy O2 piece for 1.

Five starts for Patrick, Rob, and LaDonna. Minus two stars for closing two stores in the last three…read moreyears. Troy location is an office building with limited selection.

I went to the new Sun Medical located on Woodward in Birmingham. Ryan was very helpful and…read morefriendly. If he wasn't completely sure about something, he finds out how he can get an answer! My order came on time and I was pleased with the service!

Top notch service. With personable, informative, and friendly staff. They carry a great array of…read moreselections, and the prices are as good or even better than other pharmacies. Highly recommended!

Great service to everyone and I highly recommend them! Major pharmacies are not as goodread more

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

Update 10/16/23: their online payment system is no longer is working (-1 star/2). Avoid: poor…read morecommunication and service and they initially overcharged hundreds for a cpap machine upfront, before processing my active health insurance (fraud).

I have been getting my medicine from here for years. Great customer service. Reasonable prices…read more They have a drugstore full of products. Everything you need is right here.

Everything always is great when I do have to go there. The service is fast, incredibly easy, very…read morereliable and I wish they were closer to my home!!

Great caregivers and strong management make this oldest and largest Homecare Agency a dependable…read moreand reliable choice. Their 5 star rating is duly earned, along with their national accreditation for in-home nursing service, medical equipment and supplies and infusion therapies.

I have worked for AmeriCare Medical for over 8 years. It is an honor to work for such a great…read morecompany. Our staff puts patient care and safety first and always. Locally owned and servicing Southeastern Michigan for over 35 years. 5 Star Employer