Five starts for Patrick, Rob, and LaDonna. Minus two stars for closing two stores in the last three…read moreyears. Troy location is an office building with limited selection.

I contacted Sun Medical for a cash price on 2 lightweight companion rolling chairs to assist in…read moretransporting my in-laws around the grounds of Graceland. Corey was Great!, he assisted in getting them sized correctly and gave us a great price. The road trip was perfect and the rolling chairs allowed my in-laws to enjoy every area of Graceland. A+++

Stay far away from this business. Bunch of crooks. Their equipment is junk and the customer service…read moreis worse. Dealt with 3 of their techs and not a one had a clue. Woman in charge [Lindsey] couldn't make enough money off my case and pushed higher profit equipment on me I didn't need. Binsons came and took over my account and finally I can get a decent nights sleep. This place is a joke.

Had a decent experience with this place, not as frustrated as Richard in Fraser. Prices are average…read moreand they were good about handling the billing with insurance company. Always seem to have my equiptment in stock and dont have to wait for mail deliveries. I will continue to deal with them unless they prove me wrong about my review ;-)

I still use Binson's as my sole medical supplier and they continue to deliver amazing customer…read moreservice! I've had to deal with various medical suppliers over the past 20 years, and Binson's is far and away the best... so much so, that I have begun using them for my Dad's needs (I have guardianship of him) too. Any issues, which haven't come up in years, are due to either the doctor's office or insurance company. Seriously, use this company!

When my wife needed respiratory equipment her doctor set her up with Binsons for the equipment. It…read morestarted out fine. The technician that delivered the equipment explained how everything worked. Then it started down hill from there. Last September they changed her medication to Trilogy to help with her breathing and it worked. So I changed the filter on her oxygen concentrator and shortly after that she did not have to use her oxygen equipment anymore. We have called and sent e-mails, left messages and nothing. They sent her an invoice for 5,000.00. She does not want to buy the equipment. We have been trying to return it and that seems to be impossible. This is absolutely the worst company that we have ever dealt with. No communication at all. My advice is go somewhere else where they have good customer service. My wife is battling cancer and she can hardly get around with out help. At this time I still have the equipment sitting in our front room and I am going to try and return it to one of there stores myself and see how that goes John P

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

Update 10/16/23: their online payment system is no longer is working (-1 star/2). Avoid: poor…read morecommunication and service and they initially overcharged hundreds for a cpap machine upfront, before processing my active health insurance (fraud).

They've been extremely helpful the couple of times we needed equipment for post surgeries.read more

Very nice ladies, great atmosphere. Very knowledgeable. THey…read morehave a vroiety of diffrent things you might need for a vriety of diffrent injuries.