Excellent kennel! Clean facility, friendly owners, and exceptional care. They handled our anxious…read moremini goldendoodle wonderfully. Both dogs were well cared for, and we'll definitely return!

Randy and Jan are so kind and truly love what they do. The kennel has thought of everything and our…read moreboy is taken care of so well. They are extremely reasonable and offer convenient, friendly service. We have piece of mind when we go out of town. We highly recommend Sugarbear's Sweet Retreat!

Work here is great! Love playing with all the dogs! They are all so unique and fun to be around.read more

Sam has been going to FETCH for a little more than 2.5 years. With the recent change in ownership…read morewe were nervous, because Sam is particular about his people, but Nikki has been fantastic and he loves to play with Ryan and Abby. It's a clean, safe and fun environment for your pup. You can work hard all day without the guilt of leaving your fur baby home alone! He can't wait for next week!

We were on vacation in Asheville and our pets were uncomfortable in our hotel. We had to find a…read moreplace to take them in a pinch, and Pampered Pets was perfect! They were extremely flexible, helped us get our dogs in quickly so we could enjoy our vacation, and our pets had a great time. The facility is clean, the staff were friendly, and I felt confident our dogs were comfortable and happy throughout their stay. Our pets will definitely be back the next time we're in town!

This place does not prioritize the animals. I used to work here. Fences are mangled, the gravel…read morecuts up their paws and DeDe will make the decision herself on whether or not to let the owners know. Some incidences have led to vet visits. Employees aren't diligent with giving medications and no matter how many times I brought this up, no additional training was done. Just a quick "make sure they get their meds, don't just put it on top of the food." That means no pain meds for older dogs that have arthritis or trazadone for dogs with anxiety. I was a vet tech for years and nothing I said would change any behavior there. One employee was accused of abusing a dog and it took them 2 weeks to fire them. They'll leave all the dogs alone outside with one person because the law states that if a yard has more than 4 dogs in it, there needs to be a person. So the answer to that was no more than 4 dogs in a "yard". Now you only need one person downstairs with all the big dogs. They never fixed scheduling or being under staffed, even when it was brought up by the entire staff, because they "couldn't afford it", but then they wouldn't work with the dogs themselves to balance that out. Kara is very manipulative towards her staff and I feel bad for DeDe. Kara makes all of the operational decisions without ever working with the dogs. Ever. I never saw it happen once but we still had to run all of our concerns through her. They advertised the job at $15/hr but when a 15 year old high school kid applied, they hired him at $14/hr because he was younger and didn't know how to stand up for himself. They are very good at manipulating their staff and customers and they let abuse live within the facility. I highly highly highly DO NOT recommend EVER bringing a pet here, it will be loved but it won't be properly cared for. There was also a whole deal with a dog from the humane society but this is already very long but if you want to hear about it, I would be very happy to tell you all about it. sfifaf6120@gmail.com If you look at all the reviews on google, you'll notice that every single bad review is liked by others. And most of them have more than one. And hardly any of the good reviews have positive responses, except from DeDe. Keep your pet safe and go somewhere else.

Checked in by accident! Meant to check in to Puppy Loveread more

From the owner: After losing her first dog with most fragile health Ketut, an American Akita, Chelsea started…read morereaping seeds to make a business of passion grow. She gained her experience and knowledge through AKC Breeder of Merit of ET's Akitas, Volunteer work through Shelters and Rescues in Phoenix, Arizona and Beaumont, Texas, exchanging information and working with different fosters Chelsea currently lives in Asheville, NC with husband and two furbabies. Chelsea offers house sitting, pet sitting, bath and brush, and dog walking.

I had a bit of a drive but I wanted to ensure my old man was taken care of. Theo isn't away from…read moreme often so I always worry. Jeff was nice enough to send pics several times and gave theo his meds like he needs them I really appreciate your kind and safe care of my boy... thanks again. Not everyone like dealing with giant breeds.

Very quick, courteous, understood my need and made it happen. We're boarding today and has overall…read morebeen a pleasant exprrience.

As my travel arrangements for the holidays didn't get firmed up until the last minute, I was very…read morelucky to come across the services of Jenny and Aych. After an initial email contact to them, the turn around time to learn more about my cat and the services that they provided. They both came over for a consult and to meet my cat and to learn about how I usually take care of him; and really understanding the best ways to play with him, love on him, and really ultimately keep him happy. The care and joy they have from caring for animals is so radiant and it is evident that they are in love with their jobs! Amazing updates when they would visit my cat and even let me know little things that they noticed around the house that they could take care of in a matter of seconds. 5/5, 10/10, Jenny and Aych are the best and I have found my pet sitters in Asheville!

Jenny and Aych did a fantastic job taking care of our kitty while we were on vacation. I'm a…read more nervous and protective cat parent, and my kitty is very shy with new people. They made the whole experience very low-stress and were super gentle and patient with him. I really appreciated the daily updates of photos and videos letting me know that all was well. These two are super kind, communicative, and animal-savvy, and I recommend them highly. Thanks guys!