Doctor Bill has been my endodontist for more years than I have had teeth! Not really, but close. He…read morehas performed several root canal procedures on my and I have never had any discomfort during or after the work. And he has the best staff around!

In short: His offices are outdated, unprofessional and dirty. He missed a canal in my tooth and…read morecaused more infection to spread. Entire story: I saw Dr. Todd for a re-treatment of a root canal. Not only did he not get back to me after the procedure when I was in immense amount of pain (I had to seek another doctor to prescribe me the right kind of antibiotics) but he MISSED A CANAL in my tooth and now I have to have the procedure done ALL OVER AGAIN. When I asked his offices to email my files to my new doctor, they said they couldn't email files because he does everything on film. His equipment is outdated. I am in the process of paying for the procedure AGAIN with a different doctor because he messed up so badly. I tried to call him to talk about this issue after the fact and it took him 3 weeks to get back to me. He wouldn't discuss it for more than a few minutes before hanging up. AVOID THIS QUACK!

Hey, Ya'll! I wanted to give a special shout-out to the phenomenal staff of Dogwood Dental Care in…read moreCarbondale, IL. The building is accessible, and the lobby and reception area are inviting and clean; they even have free coffee and purified water! I love the warm and professional attention I receive whenever I am there. In addition, they accept most insurance plans and have some of the newest and greatest technology to ensure customers get the best dental care around. I highly recommend Dr. Harpreet Kaur and her fabulous team at Dogwood Dental Care if you are looking for a general dentist in the Carbondale area. Need more proof of how great they are? Look at my gorgeous smile! When you book your appointment, tell them Kindra R. Speech sent ya!

Dr. Kaur Harpreet and most of her MEDICAL staff are great!…read moreThe front office not so much...I have requested copies of my records including X-rays 3-4 times. Today I physically walked in to get records plus my latest treatment plan. This is when I was told of an outstanding bill that I had never received. Back on 10/04/2023 I was called and told there was a new balance so I requested a bill be sent to me with new balance. Never received it till today and had to request an itemized bill again! While waiting for the information one of the office workers had her baby sitting on her desk feeding her child. Car seat is in the middle of the floor behind front desk. Coat and purse has been thrown on an empty office chair. Maybe if the office staff was doing the job they are getting paid for everything would be a lot more organized and professional. The person I requested information from is trying to get it done but is having to go to the person feeding their child...does anyone know how to do the job they are being paid for?? I thought I was in a daycare maybe hair or nail salon not a professional medical office! Now that I have a bill I will be paying it then they will give me MY records! I wish Dr. Harpreet and her medical staff had the office support they deserve, professional, patient and friendly.

Dr. Ingle and her staff are top notch care providers, I highly recommend this office for anyone's…read moredental needs! They are compassionate, professional, and highly competent!

Booked an appointment with Dr. Ingle. Had check up and x-rays, cleaning and booked an appointment…read moreto have a filling. She is the absolute best! From the office staff, hygenist, assistants and Dr. Ingle herself, I had the best experience with a dentist - EVER! I would highly recommend her office and services to everyone! I've already spread the word and had 2 family members make an appointment with her office! Thank you for the exceptional experience..... CWard

After calling to enquirer about a typical 6 month cleaning. I eventually gave up, and called…read moreelsewhere. The women who answered the phone was awful! She wouldn't let me get a word in. Interrupted me every time I tried to speak. She also let me know that you must first come in for an 80 minute consultation. Then they will schedule an appointment. I had never heard of such a thing, and was trying to ask if insurances (in general) cover the 80 minute consult. She got defensive and started saying how the dentist was more thorough and If I wanted to go to a dentist that was not that thorough.... On and on. She was very matter of fact, and confrontational. I called enquiring about a teeth cleaning. Not to be fought with, and interrupted on the phone by someone I am about to give my money to. Steer clear! Unless you like condescending. UPDATE: Dentist James Rea in Herrin, Illinois is a great alternative.

This is a doctor that cares. He is patient and thorough in explaining and follow up. Whenever I had…read moreconcerns or questions after hours ,he was prompt to follow up.

i'm old... I've been to a lot of dentists through my years. This was probably the best dental…read moreexperience I've ever had. I've had previously had my teeth cleaned at their office by a dental hygienist, but this was the first time I had services from Dr. Fredrickson, himself. All of the staff are very friendly, which is a plus, of course, but I was so impressed with the whole tooth filling process. I hardly was seated in the waiting room before they called me in to start my work. Everything was painless, well timed, and done with precision. Dr. Fredrickson, and the dental assistant worked seamlessly together, so my appointment took hardly any time at all. And I'm totally impressed that even with it being a brand new filling, I can run my tongue over any of my teeth and not be able to find the one that was filled. There are no rough edges or excessive filling material or anything but a slick, good feeling tooth - and it feels perfect when I bite down or chew. I would certainly recommend their office and Dr. Fredrickson, to anyone looking to find a good dental group/program.

Dr. Fredrickson is incredibly knowledgeable, well-informed and gentle and hasn't ever pressured us…read moreinto any unnecessary treatments. His assistant, Deanna is always kind, thorough and makes you feel at ease and comfortable. The front desk staff is equally as friendly and helpful. We are so grateful to have found such a caring and professional dental practice.