I will not leave a complete review yet, except to say that I am very dissatisfied with my…read moremulti-visit experience of dental and personal caring at Dr. Rea's office in Herrin, Illinois. As soon as I registered my very first complaint, as a result of a bloody tongue every night since his care, he FIRED ME as a patient. He refuses to complete our plan of treatment, or to fix the harm he has done. I tried to appeal to him, but he was resolute in his being offended by my complaint. I am hoping he will make it right. I feel deeply insulted by his immediate and uncompromising responce to my complaint, which I have Never levied, upon ANY doctor, even after 28 surgeries following a car crash.

I was referred to Dr. Rea by my husband who has been seeing the doctor for about 2 years. Hesitant…read moreto leave my dentist of 27 years, I decided to give Dr Rea a try and I am SO glad I did! This was one of the best dental appointments I've ever had with a very through exam, personalized care, and an excellent cleaning! I highly recommend this practice to anyone looking for basic dental services. A few things to note about Dr. Rea's practice: -Very friendly, professional and accommodating staff. -Facility is clean and up to date with modern dentistry tools, free wifi, appointment reminders via text, and TVs at every patient station -Dr Rea and his staff give excellent detail on dentistry procedures thoroughly explaining the process, long term care, and additional services that may be needed in the future -Customized dental care based on the needs or suggestions of the patient -Very reasonable pricing -Staff has extensive knowledge around coverages provided by national dental insurance plans and creates on the spot quotes for immediate and future treatment plans

Judgement free and welcoming! Not sure why this office is reviewed so negatively. I have had a…read moregreat experience with all of the staff and the one phone call I had to make was answered quickly. I felt that they could have explained my treatment plan better as I didn't realize that parts of it were optional add-ons and parts of it were necessary (Google to the rescue). However, it was very easy to change my treatment plan and the extras were not pushed any further. Everyone was very welcoming and friendly. Marissa did my deep clean and she was amazing! I have severe anxiety surrounding the dentist and after I brought is up she comforted me and made sure I understood the steps of what she was doing. She frequently checked in with me to see how my anxiety was doing and if anything hurt. 10/10 for Marissa!! By far the best dentist office experience I have had.

If I could give this business 0 stars I would. Disgusting inside, not clean. I brought that to the…read moretech's attention, she brought the manager in who yelled and then chased us out of the building screaming she was going to call the cops... I'm not the one that's dirty honey! Gross. Will never set foot not recommend to anyone.

Tim Loughran Dentistry is wonderful. We've worked with them for professionally for over a year and…read moremy entire family see's Dr. Loughran for their dental care - Nic Skovgaard

very expensive, charges double our last dentist and for services not usually billed…read moreaccepts limited insurance plans

Dr. Massie is an awesome dentist! His office staff are extremely friendly. I hate going to the…read moreDentist but I can honestly say that I don't dread it as much, now that I have found Dr. Massie. Highly recommend!

The stars say it all! It is rare that I am that impressed when it comes to going into an office -…read morebut wow ! They did it all. I have no questions as to what they did or did not do and no questions as to if ssomething really needs work - they show you everything - if your dentist isn't you are missing out !

He was the BEST for years but he has changed and not for the better. I called to make an…read moreappointment and had to leave a voicemail because they are only open when someone has an appointment. Took them 2 days to get back with me. I had a tooth with some sort of issue, it cracked in half and there is a black spot on the gum. Anyway finally got to see him just for him to walk in the room, take the little mirror and take a quick look, and say give her antibiotics, schedule her for full mouth extraction and dentures?!?! Umm why I asked he just walked out of the room. Went to the desk and was charged $150 for his 3 minutes of time. So that was a disappointment, however he is the only dentist I've used so I done some research and since I have dental problems my entire life due to soft teeth and I only have 21 teeth left I decided to go ahead with his plan. Called the office waited for them to call me back just to be quoted $235 per tooth for extraction so for upper teeth $2585 then the upper plate is $2700 so we are at $5285. Bottom $2350 for extractions and $2400 for bottom plate. So $10,035 for dentures NOT snap in NOT permanent just regular adhesive needed dentures- AND top extractions, temporary plate for 6 months! Then same for the bottom so that's a year to get everything. I asked him what his lowest price would be if I paid with cash. He said I don't discount my work. NOT today Satan. RIP to the Dr. Arnold we all adored so much. DO NOT RECOMMEND!

He used to be the best in Southern Illinois, but something has happened to his professionalism. I…read morehad made an appointment by phone over a month ago, but when I got there, I was told that I'm not on the schedule. X-rays were done last month to determine how damaged Aspen Dental caused one of my crowns. Dr. Arnold said that it will keep getting infected and it was supposed to have been extracted today, along with another tooth that needs to be filled. I've been gaslighted by this office three times now. I DO NOT RECOMMEND HIM. It really pains me to write this about a once dedicated dentist, but it seems that no medical professionals can be trusted anymore.

Tried to write a google review and would only let me edit review from over 2 years ago. I've been…read moregoing to this dentist for a few years. I am very disappointed how this place has changed. Great dentist, very nice and professional and so are the ones that do the teeth cleaning. Most of the front office nice except for the middle age woman with long blond hair that collects payment at the end. Very rude and shouldn't be customer facing. While previously I highly recommend this office, no more! They take on so many new patients, they can't handle the long time patients they do have. Due to my dental issues I need deep cleaning every 4 months. My last one was in August so due for the next one. The first appointment they have available is July 2026. A whole year after my last cleaning check up and I'm suppose to get it done every 4 months to what they call maintenance deep cleaning which costs more. I am guessing the appointments they do have is for new patients only. Oh - and if you have a dental emergency - they can't see you until next summer. They are turning into a dentist mill just like Aspen dental. Terrible and unfortunate! If they can't service their long time regular patients, then they need to close shop!and go out of business.

I had a GREAT experience at this Dental office. They were…read moreable to get me in on the day that I called for some issues that were having. All of the stall were very kind, courteous and professional. Dr. Kimbrough is very knowledgeable, thorough and I see that he cares for his patients. I highly recommend Carterville Dental Center

Had an absolutely wonderful visit to Massie Dental!…read more Let me preface this review by saying that my previous dental visit (at another local office) did not go well at all - I had gone in for what was a routine cleaning (my first at that particular office) and left 5 hours later being told my wisdom teeth needed out immediately, I had two cavities on said wisdom teeth, and had undergone a deep-gum cleaning of my entire mouth which cost me around $1100 out of pocket. So I was a bit hesitant to visit the dentist again. I decided to try somewhere else, and I was highly recommended to Dr. Massie's practice. Everything about my visit to Dr. Massie's office was significantly better. They really make you feel comfortable there. I appreciated Dr. Massie coming in and explaining everything after an exam from the hygienist, as well as answering some questions I had. He took his time and didn't feel rushed at all. After that, I had my cleaning from the hygienist, which while is never the most truly pleasant thing, was comfortable and super easy to get through. I have recommended this practice to multiple people thus far and will continue to do so, simply because I was so impressed and happy with my visit.

The dental hygienist was great, Dr Massie was OK. However when you go to a dentist they should…read morecheck your insurance before they do ANYTHING. Carrol at the front desk top me that they took my insurance (Blue Cross). Two months later I got a bill for over 500.00. Whoops they don't take MY Blue Cross. They should have checked.

My family and I are no longer patients there. The staff is friendly but the amount of money we have…read morehad to pay for false teeth only top is ridiculous. Even with insurance we had to make payments for over a year. My dental eobs showed over $10,000 in fees being sent to them. Then after the last payment we made I get a phone call that we owe over a thousand dollars more since there were charges over the yearly limit from last fall. Wth

This review was originally posted on Google reviews. After seeing the reviews listed here, I feel…read morecompelled to share my experience that resembles the others lsited here. 6/2021 - I had just relocated from another state, looking for a dentist to replace my own dentist of 20 plus years. I chose University Place Dental. The hygienist was very nice. I was pleased with her work. After x-rays were taken, the dentist told me I had 10 teeth that needed to have work done and sent me home with a $10,000.00 treatment plan. I immediately consulted my own dentist, who disagreed with University dental. I've since consulted a second dentist in this area, who also told me my teeth are doing well and no work is needed. I feel compelled to add to this review after seeing another dentist yesterday, a year after my visit at University Place Dental. I left my appt with rave reviews. The dentist told me I have beautiful teeth, in great condition! No cavities...no work needed! 3/2024 - As follow up to my first appt in the summer of 2021 and the above review, I had yet another excellent check up with my dentist last week. My dentist told me my teeth are in excellent shape --- no cavities; no work needed. It is very interesting that this clinic and the dentist that saw me three years ago, gave a diagnosis that was so far fetched from accurate. Perhaps the dentist should go back to dental school or take an ethics course or two. This clinic might also benefit from additional training, as they hired and allowed this dentist to practice with such careless disregard for the patient.