I am wayyyyy overdue on leaving ASAP my review! Man, I don't know where to start. What an amazing…read moreexperience! Martha and her company ASAP carpet & HVAC cleaning by my best friend who had used them for her own HVAC cleaning. We both have pets and allergies and I know she wouldn't give me a bad recommendation. Her experience was so positive, I knew I had to reach out. I don't think ASAP does carpet cleaning in the Columbus area, but they do come to Columbus for HVAC cleaning - yay!! Not only was Martha kind and prompt throughout the scheduling process, she thought of everything -- including looking at my house/street parking situation. I had never had HVAC cleaning before so I never thought about needing parking permits since they worked for probably 5 hours. I worked with the city and paid for the right-of-way parking we needed in advance. Her consideration helped us avoid a huge issue! We didn't have to wait too long for our appointment. They arrived on time, worked quickly and thoroughly. I knew our HVAC was dirty, but man the before/after photos they took were unreal! No wonder I couldn't keep the dust down! My favorite part - and this really sets them apart: they use a thyme-based disinfectant in the ducts that smells SO good! It doesn't last long, but everything smells fresh when they're finished. The difference it's made in our air quality is incredible. I wasn't sure what to expect, but I had high hopes and ASAP knocked it out of the park. It's not the cheapest service, but the price is absolutely fair and competitive (several hundreds of dollars below a competitor quote). Support this local business and you will be so happy you did!!

I can't say enough about how professional and helpful ASAP was in cleaning my dryer vent after my…read moredryer overheated. I called them on a Saturday night, and they were able to come out promptly on Monday. Very qualified and excellent service. Also very easy to deal with and at a very reasonable price. I highly recommend Martha and Preston for all of your dryer vent inspection and cleaning needs. I also hear from my friends that they do an excellent job at carpet cleaning as well! Lannie Stoll, Heath, Ohio

This is our first experience using Downey's Carpet Care of Granville in our home, although my mom…read morehad stuck by the Downey family cleaning business for many years. It didn't take much convincing for us to go with them for our carpet cleaning. We were extremely pleased with the entire process. Scheduling online is very convenient, and John follows up with a confirmation email and a reminder email. John and Kevin were on time, courteous, and were careful with the equipment around corners, etc. Our carpet looked so much better after their cleaning process. We would definitely have them back for any other carpet cleaning needs.

Fantastic process for carpet and upholstery cleaning! I recommend them to anyone looking for a…read morethorough job! This was my second time using them and I can't imagine using anyone else ever again.

We had Stanley Steamer do a rental house that had only had renters for 4 months. The carpet was…read morebrand new and was installed just before these people moved in. It had a pretty heavy traffic path in the living room. We called Stanley Steamer and paid them over $300. Unfortunately, they were paid that day so no way to hold the money. Afterwards, it looked so poor, two pet stains in the same room that weren't cleaned, I brought my 10 year old Hoover carpet shampooer and ran over the traffic area and pet stains. The first time I ran it, the water was really dirty so I assumed....ok, bad walking area. I refilled my shampooer and ran again and took a picture of the second time I shampooed the area. The water was filthy. We called Stanley Steamer to come back to make it right. The guy would not look at my residential shampooer, would not look at the water I had saved or pictures, and told me the dirt would move up the shaft of the carpet after it is steamed cleaned and that is why I was able to get that much dirt out of the carpet afterwards. They would not redo the carpets without charging us again. This review will not allow me to add pictures unfortunately. I will also post this review to their FB page and Google. Very poor business practices. We will never recommend them nor use them again.

From the owner: We started with one man, a van and a vision. 75 years later, Stanley Steemer is the leading…read moreresidential and commercial cleaning company--we manufacture our own equipment, train our own technicians, deliver exceptional service and provide 24-hour scheduling. We are even proven to remove an average of 94% of allergens from carpet, 96.5% of allergens from tile and grout, and 96% of allergens from hardwood. It's no wonder when it comes to a professional clean, people know to call Stanley Steemer!

Hi Michael, I hope this message finds you well. I wanted to address my concerns regarding the…read morecarpet repair job you completed for me. After careful inspection, I've noticed that the seam is still quite visible, which is disappointing considering the amount I paid for the service. I value transparency and fairness, so I wanted to offer you the opportunity to rectify the situation. We can either work out a partial refund for the excessive charges, which deviated significantly from the initial quote of $125, or if necessary, I may consider filing a civil claim. I believe open communication is key, and I hope we can find a resolution that satisfies both parties. Michael I don't think what I paid you for the job was fair and I can still see the seam really bad. I wanna give you the opportunity to just pay me back some of the money I paid you or I can file a civil claim if I have to buy I don't see how your first quote was $125 and you made me pay 4 times that amount when everything was said and done. Thank you for your attention to this matter.

From the owner: Cardinal Carpet Care & Repair near Zanesvilleread more

Upon first getting to my house, the cleaner immediately told me I was over charged as my paper…read morestated I had "48 steps". Cleaner adjusted price. I told the cleaner that we had just moved into our home and was not aware of what stains consisted of in carpet. Cleaner emphasized the products used and vacuum quality. After approx 45min of cleaning was told the carpet stains were lifted as far as they would go. Once carpet dries, stains on carpet looked worse than when initially cleaned. My husband used a simple hand drill with a brush attached and Jax Wax and carpet looks 100 times better. Not sure why an industrial cleaner was unable to do this, however I would not recommend.

Fantastic choice! I found Don on the Central Ohio BBB site. I had called another local carpet…read morecleaner, but they NEVER returned my call. Don was wonderful. I called once for a quote and then called back when I realized I wanted to support local business and that he was courteous in quoting. I made the appointment for the following week, and what we paid was what he quoted. I could not be there for the cleaning, but family was and said Don went above and beyond the call of duty. We had some difficult areas and Don took care of them wonderfully! I will be recommending him all over the place!

Russel was very thorough and knowledgeable. his price for duct cleaning and carpet cleaning was…read morevery competitive. His final product was quite satisfactory,,,especially with lot of pet induced stains and smells. I would re-hire.

3/31/2026 - No stars and do not use this company. I scheduled over a month ago for furniture…read morecleaning and carpet cleaning for 3 rooms, one hallway and stairs. No call 24 hours before service and they no shown or called. I have everything ready for the cleaning. Poor business practices will go to major company now. One hour later, a man showed up at our home. No company uniform or vehicle. I thought you did not have our information? No thank you, do not bother us again.

Fantastic work! I cannot say enough great things about this place! Extremely friendly on the phone…read moreand understanding. Got me taken care of ASAP for an emergency carpet clean (pet accident of senior dog) - was even willing to do same day if they could squeeze me in a full day. If not then first thing next day. If you need ANY carpet cleaning, these are the guys to go to! 2/6/19 Came and did an amazing job with my kitchen and chair!!! i'll continue to keep going to this company! Amazing! Nothing but great work!

Doug was just here & cleaned our carpet & tile in our coach while we were camped at Wolfies CG in…read moreZ-Ville and he did a FANTASTIC JOB for us! We really appreciate it!!

Last week I hired Berwick to clean the carpets throughout my house. I chose this service because…read morehaving talked with David Berwick he sounded like he knew carpeting better than anyone else I'd spoken to. He understood the different types of carpet materials, was able to provide stretching service as well. I even had a huge bad stain that he attempted to get out, but when that didn't work he inserted a plug from a remnant I had and it looks good as new. His prices were very reasonable. He arrived ahead of schedule, performed services efficiently, and yielded great results. I HIGHLY recommend Berwick Services.

I cannot say enough great things about David and his carpet cleaning business! He is very…read moreprofessional and even comes early and gets it done! I had several stains on my carpets that he diligently worked to get out and he did it! He is very reasonably priced and i highly recommend him.