Our guide never showed up. He texted me the week prior asking if we were available other days. I said possibly Friday but he never texted back. I showed up on the morning of my appointment, and he would not respond to any of my text messages or emails. The phone number in the GetYourGuide app for him was disconnected. I called the GetYourGuide customer service line and he was able to speak to the guide, Samuel, who lied to the customer service guy saying he emailed me that the tour was cancelled. No he didn't. I just checked my emails again. He never emailed and then stood us up. 0/10 would not recommend. read more